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68 Black Box Customer Service Representative Jobs Hiring Near You

Black Box

Project Coordinator

Bowling Green, OH · On-site

Achieve performance targets related to service quality, accuracy, and timeliness. Knowledge, Skills ... join Black Box, you join a team committed to delivering excellence and elevating the customer ...

Black Box Corporation

Project Manager

Abilene, TX

When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience. Equal Opportunity Employer -Black Box is an equal opportunity employer. We welcome ...

Black Box Corporation

Project Manager

Rayville, LA

When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience. Equal Opportunity Employer -Black Box is an equal opportunity employer. We welcome ...

Black Box

Data Center EHS Specialist

Dekalb, IL · On-site

Black Box is a global leader in IT solutions, known for delivering cutting-edge technology and best-in-class services. But we're more than that - we're a purpose-driven organization committed to ...

Black Box

Network Technician

San Francisco, CA · On-site

$27.75 - $35.75/hr

Black Box Network Services, the global leader in communication system integration, is looking for ... our customer by completing all work at the highest level, always striving for perfection. The ...

Black Box Corporation

Field Support Technician- TOT

Plano, TX · On-site

$19 - $25.75/hr

Deliver excellent service while representing Black Box at customer sites. * Follow all safety protocols and industry standards on each project. What You'll Bring We're looking for early-career talent ...

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Infographic showing various Customer Service Representative job openings at Black Box in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Physical job distribution.

Structured Cabling Estimator

Black Box Corporation

Plano, TX

Full-time

Posted 2 days ago

New

Job description

Job Responsibilities:

  • Provides technical expertise for pre-sales opportunities, installation, and post-sales maintenance of Commercial Services products, ensuring the systems function.
  • Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades.
  • Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis.
  • Develops and applies technology for customers' use.
  • Proactively develops innovative solutions and programs to enhance business opportunities.  
  • Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams.
  • Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight.  
  • Personally follows through on customer inquiries and requests, demonstrates responsiveness, and able to present highly technical topics included advanced products/applications and business solutions to large groups.

Skills, Knowledge, Abilities:

  • Able to work remotely and independently as well as part of a team environment.
  • Able to retrieve information and conduct research related to project completion and job responsibilities.
  • Able to think analytically.
  • Capable of establishing priorities and balancing multiple projects simultaneously.
  • Encompasses project management skills from project start to finish.
  • Performs work under general supervision.
  • Handles complex issues and problems.
  • Excellent written and verbal communication skills.
  • Organized and detail-oriented.
  • Able to build collaborative relationships.
  • Able to read, write and interpret various correspondence, memos and instructions.
  • Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing.
  • Proficient in basic to intermediate computer software programs, such as Microsoft Office.
  • Must have current driver's license and/or passport.
  • Ability to work overtime as necessary.

Qualifications:

  • RCDD is preferred.
  • 5-7 years of experience in Estimation of Infrastructure cabling technologies.
  • Ability to travel 0-10% of the time.
  • The ideal candidate is located in the Plano, TX market.

Supervisory Responsibility:

  • This position has no supervisory responsibilities

Black Box is a global leader in digital infrastructure solutions, delivering network and system integration, managed services, and technology products to Fortune 100 and top global enterprises. With a presence across the United States, Europe, India, Asia Pacific, the Middle East, and Latin America, Black Box serves businesses across financial services, technology, healthcare, retail, public services, and manufacturing.  Supported by a global team of around 3,600 professionals and strategic partnerships with leading technology providers, Black Box delivers end-to-end solutions in  network integration, digital connectivity infrastructure, data center buildouts, modern workplace solutions, and cybersecurity. Its Technology Products portfolio enhances business operations with cutting-edge solutions in AV, IoT, KVM, Networking, Infrastructure, and Cables.  Black Box's recent achievements showcase phenomenal growth that aims to reach a $2 billion milestone in the next three years. 

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