BeneSys
BeneSys

40 Benesys Jobs Hiring Near You

Ensure smooth execution of updates, rollouts, and enhancements, keeping all BeneSys departments informed of important plan changes and procedural updates. * Establish and manage a dedicated Trustee ...

BeneSys maintains a substantial hybrid infrastructure consisting of on-premises and cloud-based systems that support the organization's Cybersecurity and IT Compliance programs. This position ...

Collect completed enrollment forms and add all members and their eligible dependents to the BeneSys computer system and any/all outside carrier systems; send requests for additional documentation on ...

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 years of experience providing benefits administration technology solutions to Taft-Hartley multiemployer ...

Accountant (Troy, MI)

Troy, MI · On-site

$55 - $65/hr

Please see below for a current listing of available positions at BeneSys. Location: Troy, MI Job Id: 2658 # of Openings: 1 Summary - Compile and maintain financial records in order to analyze ...

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

Accountant (Troy, MI)

Troy, MI · On-site

$55K - $65K/yr

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

Accountant (Canfield, OH)

Canfield, OH · On-site

$55K - $65K/yr

Our Culture BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success ...

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BeneSys Jobs Information

Do workers at BeneSys get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and June 2026.

Does BeneSys pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and June 2026.

At BeneSys, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from BeneSys affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at BeneSys?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at BeneSys worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and September 2025.

Do BeneSys workers get to choose the shifts they work?

Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and September 2025.

How easy is it to get time off at BeneSys?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and June 2026.

Do BeneSys managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and September 2025.

Do jobs at BeneSys spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and September 2025.

How easy is it to take sick days at BeneSys?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at BeneSys feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people at BeneSys get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and June 2026.

Is it stressful to work at BeneSys?

Most people feel stressed here.
91% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at BeneSys enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at BeneSys recommend working with their team?

Not many people recommend working with their team.
73% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people get enough training when they start at BeneSys?

Some people didn’t get enough training when they started.
64% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people get support to advance at BeneSys?

Most people aren’t given support to advance their career here.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people think BeneSys’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and January 2026.

Do workers feel well informed about how BeneSys is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and January 2026.

What are the most popular states for Benesys jobs?

What are the most popular job types at Benesys?

What are the most popular categories at Benesys?

Infographic showing various job openings at Benesys in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 76% Physical, and 24% Hybrid job distribution.

Client Liaison (Columbus, OH)

BeneSys

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


BeneSys rating

7.8

Company rating: 7.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

158th of 500 rated business services


Job description

Client Liaison (Columbus, OH)
Summary - The Client Liaison serves as the dedicated point of contact for Business Agents, Trustees, and Plan Manager, providing a streamlined, responsive, and high-touch service experience. This role provides personalized and proactive support, manages escalated client and member issues, coordinates with internal departments to facilitate timely resolutions, and ensures clear and consistent communication across all stakeholders. The Client Liaison plays a key role in strengthening client relationships, improving the overall member and client experience, and ensuring continuity and follow-through on client needs.
Essential Duties
  • Act as the primary contact for Business Agents and Trustees on escalated member issues.
  • Manage and resolve complex issues in collaboration with the Service Team, Director of Client Solutions, Plan Manager, and other internal teams.
  • Coordinate with Director of Client Solutions to address system issues and implement plan changes.
  • Maintain open and consistent communication between all stakeholders.
  • Ensure smooth execution of updates, rollouts, and enhancements, keeping all BeneSys departments informed of important plan changes and procedural updates.
  • Establish and manage a dedicated Trustee/Business Agent hotline for related inquiries.
  • Provide timely updates on progress, changes, and escalations to clients.
  • Handle all mail, checks, and invoices that come into the office with care, ensuring they are promptly and accurately routed to the appropriate department for processing.
  • Provide basic support and assistance to members as needed, addressing inquiries when appropriate and ensuring members are promptly directed to the appropriate department or resource for further assistance
  • Attend client and member meetings and events as needed to provide support, answer benefit-related questions, and assist with issues or concerns.

Required Experience and Qualifications
  • Bilingual in English and Spanish (Spanish-speaking required).
  • Strong communication and interpersonal skills with the ability to build trust and maintain professional relationships.
  • Proven ability to manage and resolve complex issues effectively and efficiently.
  • Excellent organizational skills and attention to detail.
  • Ability to work collaboratively across multiple teams and departments.
  • Proficiency in problem-solving and conflict resolution.
  • Expert in healthcare terminology and insurance policies
  • A passion for advocating for others and making a difference.
  • Ability to handle sensitive and confidential information with discretion and professionalism.
  • Ability to prioritize multiple requests, manage competing deadlines, and follow through to resolution.
  • Strong customer service skills with the ability to interact professionally with members, Business Agents, Trustees, and internal teams.
  • Demonstrated ability to take ownership of issues, follow through on commitments, and keep stakeholders informed.
  • Proficiency with Microsoft Office and the ability to learn and navigate multiple systems and software platforms.

Preferred Qualifications and Experience
  • Experience in client services, account management, client liaison or customer service roles within healthcare, benefits administration, insurance, or related industries.
  • Familiarity with union environments, collective bargaining agreements, and benefit plan structures.
  • Technical aptitude and ability to understand system processes, identify issues, and coordinate system updates and plan changes.
  • Experience working across multiple departments and coordinating solutions to complex client or member issues.
  • Experience handling confidential and sensitive information with discretion and professionalism
  • Strong understanding of healthcare benefits, eligibility, claims, and/or insurance processes is preferred.
  • Regular and predictable attendance is an essential function of this job.

Impact - The Client Liaison serves as a key point of contact for Trustees and Business Agents, simplifying communication, reducing resolution times, and ensuring clarity and continuity across client interactions. This position plays a critical role in delivering a high-quality client experience, strengthening client relationships, and ensuring effective communication and coordination across BeneSys departments.
Work Environment - Fast-paced, professional office environment requiring the ability to work independently and collaboratively as part of a team. The position requires strong organizational skills, attention to detail, effective time management, and the ability to prioritize and manage multiple tasks and competing priorities while maintaining a high level of accuracy and customer service.
Work Schedule - Full time. Monday - Friday, 7:30am - 4:30pm. Required in office (No at-home days).
Competitive Benefits and Compensation Package
  • 12 paid holidays
  • Paid Time Off (PTO)
    • Pro-rated during first year of employment
    • 15 days of PTO provided in the next calendar year!
  • 3 days paid bereavement
  • Up to 20 days paid jury leave
  • Medical, dental, and vision insurance, with option for dependent coverage
  • Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
  • 401k with employer match
  • Tuition reimbursement program
  • Career development opportunities
  • Referral bonus for all successful full-time referrals
  • Annual opportunities for increases

Pay - Salary range for this position is $45,000 - $55,000 annually. Salary offered dependent on skills, experience, education, location and other business factors.
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally; creating a place where employees can find long-term growth and potential.
Our culture focuses on three core values:
  • Collaboration: working together across 31 locations to achieve the best for the company and our clients
  • Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
  • Integrity: doing what we say we will do. Upholding strong ethical and moral principles

ADA & EEO
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.

What BeneSys employees say

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About BeneSys

Sourced by ZipRecruiter

Industry

Insurance and employee benefit funds

Company size

501 - 1,000 Employees

Headquarters location

Troy, MI, US

Year founded

1979