Bealls
Bealls

66 Bealls Customer Service Representative Jobs Hiring Near You

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NOW HIRING - CUSTOMER SERVICE REPRESENTATIVE (CSR) Location: Chino, CA 91710 Pay: $18.00-$20.00 per hour, depending on experience Schedule: Monday-Friday 9:30 AM-5:30 PM Overtime may be required ...

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Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Bealls Jobs Information

What is it like to work at Bealls?

Bealls is a family-owned department store chain that values community involvement and customer satisfaction, fostering a warm and welcoming work environment.

The company operates with a flat organizational structure, allowing employees to take on various roles and responsibilities, and encourages teamwork and collaboration to achieve shared goals. Bealls also prioritizes employee development through training programs and opportunities for advancement.

Working at Bealls may appeal to individuals who value a close-knit work community, opportunities for growth and development, and the chance to contribute to a family-owned business with a long history of community involvement.

What makes Bealls an attractive place to work?

Bealls is a well-established department store chain with a long history of serving the community, offering a wide range of products and services to its customers. The company values a collaborative work environment, where employees can work together to achieve common goals, and provides opportunities for professional growth and development through training and advancement programs. By joining Bealls, individuals can contribute to the company's mission of delivering exceptional customer service and experience, while also developing their skills and advancing their careers in a stable and supportive work environment.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Bealls in the United States as of September 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative (CSR)

Cleveland, TN • On-site

$13.25 - $17.75/hr

Other

Posted 2 days ago

New


Job description

Customer Service Representative (CSR)

The Customer Service Representative (CSR) provides professional, timely, and accurate service to internal and external customers, including sales representatives, furniture dealers, and consumers. The CSR responds to customer inquiries, enters and maintains orders, provides order and product information, resolves issues, and works with other departments to meet customer needs. This position requires strong communication, organization, attention to detail, accountability, and the ability to work effectively in a fast-paced environment.

Essential Functions & Responsibilities

  • Maintain a professional, positive, and customer-focused attitude.
  • Provide timely and accurate order status and product information.
  • Enter orders, changes, cancellations, returns, and other information accurately.
  • Respond to customer emails and phone calls in a timely and professional manner.
  • Research and resolve customer issues and follow through to completion.
  • Communicate delays, concerns, and service issues to management promptly.
  • Work closely with Production Planning, Scheduling, Shipping, Sales, Accounting, and other departments.
  • Maintain accurate customer and order information.
  • Follow established company and department policies and procedures.
  • Prioritize workload and meet established deadlines.
  • Maintain organized records and follow up on outstanding issues.
  • Perform other duties as assigned.

Minimum Qualifications

  • High school diploma or equivalent preferred.
  • 3–5 years of customer service experience preferred.
  • Strong verbal and written communication skills.
  • Working knowledge of Microsoft Excel and Outlook.
  • Ability to learn and use company computer systems.
  • Strong organizational and time-management skills.
  • Ability to manage multiple priorities while maintaining accuracy.

Required Skills & Abilities

  • Strong customer service and communication skills.
  • Excellent attention to detail.
  • Good problem-solving and decision-making skills.
  • Ability to take ownership and follow tasks through to completion.
  • Ability to work independently and as part of a team.
  • Professional and positive attitude.
  • Ability to handle changing priorities and customer needs.
  • Ability to read, write, count, and perform basic math.
  • Ability to accept coaching and constructive feedback.

Additional Requirements

  • Safety must always be a top priority.
  • Position requires working in an office environment.
  • Must be able to sit, stand, and walk for extended periods.
  • Must maintain regular and dependable attendance.
  • Must be able to work effectively and respectfully with coworkers, management, customers, and other departments.

Performance Expectations CSR employees are expected to consistently demonstrate:

  • Customer Service: Professional, courteous, and timely service.
  • Communication: Prompt, clear, and professional communication with customers and coworkers.
  • Accuracy: Careful and accurate order entry and information handling.
  • Productivity: Stay focused, prioritize work, and complete assignments within expected timeframes.
  • Accountability: Take ownership of responsibilities and follow through without repeated reminders.
  • Teamwork: Maintain respectful working relationships and contribute to a positive team environment.
  • Attendance: Be dependable, punctual, and follow established procedures for absences or schedule changes.
  • Professionalism: Maintain a positive attitude and avoid behavior that negatively impacts the workplace or team.
  • Policies: Follow company policies, procedures, safety requirements, and management direction.
  • Improvement: Be willing to learn, accept feedback, and improve performance.