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Solution Manager, Global CDS PAC (Remote)
Full-time, United States
In this role, you will consult mainly with internal customers to understand their programs' business reporting needs. Based on your familiarity with travel management company data reporting, you can suggest existing tools or design and develop custom reports. You'll share your design with software developers, who will craft a solution based on your directives. You'll bring that work product through UAT testing to ensure every specification has been met. Once this testing is completed, you'll move it to production for implementation. After implementation, you'll troubleshoot and provide solutions if any challenge arises.
As a Solution Manager, Global CDS PAC, you will

• Serve as a business systems analyst to bridge the gap between end user, development, and IT through all phases of solution development
• Interface with business owners to create requirements as well as documentation of technical specifications by defining, validating, and translating business needs into system and data requirements
• Establish, facilitate, and manage solution implementation project schedules
• Provide "train the trainer" support for support teams to assist with training on all new solutions for Global CDS
• Update tracking database

About you

• Business travel industry, experience required
• Project management experience preferred
• Technological adept with the ability to understand the data flow relationships between programs, reporting abilities, and options related to data visualization for business use
• Collaborative skills with the ability to work across all levels of management to drive results
• Ability to work independently and handle multiple competing priorities and projects simultaneously
• Mastery of Microsoft Excel required
• Proficiency with SQL, PowerBI, and SSRS, helpful but not required
• Working knowledge of DecisionSource helpful, but can be taught

What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You'll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Solutions Manager, Global CDS PAC is between $67,000 and $69,000. The actual pay depends on your skills, qualifications, experience and geographical location.
Ready to join the journey? Apply now!
We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
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