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26 Bankplus Customer Service Representative Jobs Hiring Near You

BankPlus

ITM Agent - Ridgeland, MS

Ridgeland, MS · On-site

$13 - $17.25/hr

At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high ... Provide the best possible service to all customers and ensure team members uphold the best customer ...

BankPlus

ITM Agent - Ridgeland, MS

Ridgeland, MS · On-site

BankPlus ITM Agent At BankPlus, we strive to add value for our employees, customers and ... Provide the best possible service to all customers and ensure team members uphold the best customer ...

BankPlus

Universal Banker I - Gulfport, MS

Gulfport, MS · On-site

$18 - $22.50/hr

Maintains strong working relationships with internal and external customers and projects a positive and professional image of BankPlus. * Possesses sales and service skills with a focus on loan ...

bankplus

Universal Banker II - Harvey, LA

Harvey, LA · On-site

$15.50 - $19.25/hr

Maintains strong working relationships with internal and external customers and projects a positive and professional image of BankPlus. * Possesses sales and service skills with a focus on loan ...

bankplus

ITM Agent - Ridgeland, MS

Ridgeland, MS

The ITM Agent is responsible for providing excellent customer service to customers. Duties and ... Provides information and assistance on all BankPlus products and services, including fee schedule ...

bankplus

Universal Banker I - Gulfport, MS

Gulfport, MS

$18 - $22.50/hr

Maintains strong working relationships with internal and external customers and projects a positive and professional image of BankPlus. * Possesses sales and service skills with a focus on loan ...

BankPlus

ITM Supervisor

Ridgeland, MS · On-site

At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high ... Functions as ITM System Administrator; serves as backup to Customer Service Center Supervisor ...

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BANKPLUS Jobs Information

How easy is it to get time off at BankPlus?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at BankPlus?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at BankPlus feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at BankPlus enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at BankPlus recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people get enough training when they start at BankPlus?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people get support to advance at BankPlus?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people think BankPlus’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers feel well informed about how BankPlus is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and February 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Bankplus?

What are the most popular categories at Bankplus?

Infographic showing various Customer Service Representative job openings at Bankplus in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Experience Specialist - Ridgeland, MS

BankPlus

Ridgeland, MS • On-site

$14.50 - $19.25/hr

Other

Posted 17 days ago

BankPlus rating

6.0

Company rating: 6.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

153rd of 173 rated banks

Job description

At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams come true.
All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position.
General Position Scope:
The Customer Experience Specialist is responsible for being on-time, professional, knowledgeable, and courteous. Additionally, the specialist is responsible for providing excellent customer service to internal and external customers on all BankPlus products and services.
Duties and Responsibilities:

  • Protect customer and account information by following privacy policies and bank policies/procedures.
  • Provide information and assistance on all BankPlus products and services, including fee schedule, CallPlus, e-BankPlus, CheckCards, branch information, i.e. location, hours.
  • Sell and cross-sell BankPlus products and services to new and existing customers.
  • Close lost or stolen CheckCards, request PIN mailers and handle telephone transfers, stop payments, check reorders, etc. for customers.
  • Correspond with customers via CustomerService@BankPlus.nete-mails, web chats, and myTTY service for hearing impaired customers.
  • Responsible for customer call backs and research.
  • Provide information on advertised promotions and sponsorships bank wide.
  • Attend and participate in team meetings.
  • Perform other duties as assigned.
  • Participate in the bank's High-Performance Rewards Connections Program.
  • Make referrals to Mortgage Center and Wealth Management.
  • Maintain a thorough knowledge of Bank products, services, policies, procedures, and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank's standard of conduct.
Position Requirements:
  • College education preferred.
  • Banking experience preferred.
  • 1 year of similar or related experience in Customer Service, Public Relations or Communications.
  • General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook.
  • Excellent verbal and written communication skills.
  • Extensive reading, comprehension, and problem-solving skills.
  • Schedule flexibility to cover all shifts required.
  • Shifts are determined based on business needs.
  • Work outside of regular business hours, as deemed necessary.
  • Ability to make difficult decisions and handle multiple tasks with daily deadlines.

BankPlus is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.

What BankPlus employees say

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