TIDE Services manages the AWG commercial brands of Geodesys, digdat and Anglian Water Direct, providing a wide range of services to both businesses and consumers, including legal services ...
Awg
60 Awg Jobs Hiring Near You
TIDE Services manages the AWG commercial brands of Geodesys, digdat and Anglian Water Direct, providing a wide range of services to both businesses and consumers, including legal services ...
Water Recycling Project Engineer Salary: Circa 47,553 (depending on experience and skills) + car allowance Location: Lincoln, Buckinghamshire & Bedfordshire, Essex, Norfolk, Rutland & North ...
Water Recycling Project Engineer Salary: Circa 47,553 (depending on experience and skills) + car allowance Location: Lincoln, Buckinghamshire & Bedfordshire, Essex, Norfolk, Rutland & North ...
Salary Circa 50k - 60k, salary dependent on skills & experience Hybrid - base location Huntingdon, Peterborough or Lincoln Permanent / Full-time / 37 hours per week (flexible working available) Make ...
Salary Circa 50k - 60k, salary dependent on skills & experience Hybrid - base location Huntingdon, Peterborough or Lincoln Permanent / Full-time / 37 hours per week (flexible working available) Make ...
Lifeguard - Casual
$13.50 - $17.25/hr
Seasonal Lifeguards needed for spring/summer 2026 12.60 per hour / Real Living Wage Employer / Casual 0-hour contract Dive into making a difference Are you passionate about outdoor adventures, water ...
Lifeguard - Casual
$13.50 - $17.25/hr
Seasonal Lifeguards needed for spring/summer 2026 12.60 per hour / Real Living Wage Employer / Casual 0-hour contract Dive into making a difference Are you passionate about outdoor adventures, water ...
Lead Engineer - SAP
$89.20K - $117.50K/yr
Need to create a req as the Chrysalis role had the wring profile, will close the other req
Lead Engineer - SAP
$89.20K - $117.50K/yr
Need to create a req as the Chrysalis role had the wring profile, will close the other req
Senior Planner
Lincoln, NE · Hybrid
Who are we? Here within the Anglian Water @one Alliance we are a totally collaborative organisation made up of our eight partner companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH ...
Senior Planner
Lincoln, NE · Hybrid
Who are we? Here within the Anglian Water @one Alliance we are a totally collaborative organisation made up of our eight partner companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH ...
Starting Salary: 28,000 per annum Full-time, Permanent / 6:30 - 14:30, 37 hours per week Location : Huntingdon - Central Labs Join our Essential Sampling Team! Every drop of drinking water undergoes ...
Starting Salary: 28,000 per annum Full-time, Permanent / 6:30 - 14:30, 37 hours per week Location : Huntingdon - Central Labs Join our Essential Sampling Team! Every drop of drinking water undergoes ...
Customer Service Advisor
Huntingdon, PA · On-site
Job Title: Customer Service Advisor Location: Huntingdon Business Area: Anglian Water Contract: Permanent- Full and part time positions available- the choice is yours! Please specify on your cover ...
Customer Service Advisor
Huntingdon, PA · On-site
Job Title: Customer Service Advisor Location: Huntingdon Business Area: Anglian Water Contract: Permanent- Full and part time positions available- the choice is yours! Please specify on your cover ...
Data Engineer - Datacore / IOTT
$102K - $122.50K/yr
Circa 45k, salary dependant on skills and experience Base location in either Lincoln or Huntingdon (depending on your location) and home working (expectation is 2 days in the office) Permanent ...
Data Engineer - Datacore / IOTT
$102K - $122.50K/yr
Circa 45k, salary dependant on skills and experience Base location in either Lincoln or Huntingdon (depending on your location) and home working (expectation is 2 days in the office) Permanent ...
Who are we? Here within the Anglian Water @one Alliance we are a totally collaborative organisation made up of our eight partner companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH ...
Who are we? Here within the Anglian Water @one Alliance we are a totally collaborative organisation made up of our eight partner companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH ...
Programme Analyst
Huntingdon, PA · Hybrid
Salary: Circa 35,000 depending on skills and experience Permanent : Full Time, 37 hours per week (With flexibility for Part-Time) Location: Flexible across the Anglian Water Region, must have ability ...
Programme Analyst
Huntingdon, PA · Hybrid
Salary: Circa 35,000 depending on skills and experience Permanent : Full Time, 37 hours per week (With flexibility for Part-Time) Location: Flexible across the Anglian Water Region, must have ability ...
Commercial Assistant
Lincoln, NE · Hybrid
Salary: Circa 32,000 depending on experience Location: Flexible across the Anglian Water Region, with regular travel to Peterborough and Huntingdon Working Pattern: Hybrid working - 2-3 days per week ...
Commercial Assistant
Lincoln, NE · Hybrid
Salary: Circa 32,000 depending on experience Location: Flexible across the Anglian Water Region, with regular travel to Peterborough and Huntingdon Working Pattern: Hybrid working - 2-3 days per week ...
Water Recycling Project Engineer Salary: Circa 47,553 (depending on experience and skills) + car allowance Location: Lincoln, Buckinghamshire & Bedfordshire, Essex, Norfolk, Rutland & North ...
Water Recycling Project Engineer Salary: Circa 47,553 (depending on experience and skills) + car allowance Location: Lincoln, Buckinghamshire & Bedfordshire, Essex, Norfolk, Rutland & North ...
Enterprise Data Engineer
Huntingdon, PA · On-site
$102K - $122.50K/yr
43k - 50k, salary dependant on skills and experience Base location in either Lincoln or Huntingdon (depending on your location) and home working (expectation is 2 days in the office) Permanent ...
Enterprise Data Engineer
Huntingdon, PA · On-site
$102K - $122.50K/yr
43k - 50k, salary dependant on skills and experience Base location in either Lincoln or Huntingdon (depending on your location) and home working (expectation is 2 days in the office) Permanent ...
Salary - circa 20,588 dependent on skills & experience Permanent Full time, annualised hours Make every drop of your potential count! We are recruiting for 2Water Connections Customer Advisors based ...
Salary - circa 20,588 dependent on skills & experience Permanent Full time, annualised hours Make every drop of your potential count! We are recruiting for 2Water Connections Customer Advisors based ...
The Laboratory Technician will carry out analysis according to the section work plan. Follow accredited methods of analysis as detailed in the quality manual. Prioritise analysis according to ...
The Laboratory Technician will carry out analysis according to the section work plan. Follow accredited methods of analysis as detailed in the quality manual. Prioritise analysis according to ...
Salary - 40,000 per annum, depending on skills & experience Permanent, Full time Location - Working across the Anglian Water Region (Offices based in Hartlepool, Milton Keynes, Bedford, Peterborough ...
Salary - 40,000 per annum, depending on skills & experience Permanent, Full time Location - Working across the Anglian Water Region (Offices based in Hartlepool, Milton Keynes, Bedford, Peterborough ...
Ops Services Dispatcher
Lincoln, NE · Hybrid
$16 - $21.50/hr
Location: Lincoln Job Type: Full-Time, Permanent, 37 hours per week. Salary - 26,000 Opportunity for hybrid working Private health care Virtual GP service for you and your household Double-matched ...
Ops Services Dispatcher
Lincoln, NE · Hybrid
$16 - $21.50/hr
Location: Lincoln Job Type: Full-Time, Permanent, 37 hours per week. Salary - 26,000 Opportunity for hybrid working Private health care Virtual GP service for you and your household Double-matched ...
Lead Design Engineer
Huntingdon, PA · Hybrid
$91.30K - $120.30K/yr
LeadDesign Engineer Salary: Circa 70,000 + Car Allowance Permanent, Full time, 37.5hours per week Base Location: Osprey House, Huntingdon (Hybrid working 3 days WFH) At Alpheus , we deliver ...
Lead Design Engineer
Huntingdon, PA · Hybrid
$91.30K - $120.30K/yr
LeadDesign Engineer Salary: Circa 70,000 + Car Allowance Permanent, Full time, 37.5hours per week Base Location: Osprey House, Huntingdon (Hybrid working 3 days WFH) At Alpheus , we deliver ...
Cost Analyst
Lincoln, NE · Hybrid
Salary: Circa 35,000 depending on experience Location: Flexible across the Anglian Water Region, with regular travel to various offices Working Pattern: Hybrid working - 2-3 days per week in the ...
Cost Analyst
Lincoln, NE · Hybrid
Salary: Circa 35,000 depending on experience Location: Flexible across the Anglian Water Region, with regular travel to various offices Working Pattern: Hybrid working - 2-3 days per week in the ...
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Full-time
Medical, Retirement, PTO
Posted 4 days ago
Job description
Customer Service Team Manager
Salary - circa 30,000
Huntingdon based (hybrid working)
Permanent full time
If you are looking to further develop your career in Customer Service management and would like to join a commercially driven and growing area of the Anglian Water Group, we are keen to hear from you.
We are currently looking for someone with a passion for delivering exceptional customer service to join us as Customer Service Team Manager within our TIDE Services business.
TIDE Services manages the AWG commercial brands of Geodesys, digdat and Anglian Water Direct, providing a wide range of services to both businesses and consumers, including legal services/conveyancing searches, utility mapping and communication systems.
What will you be doing?
The Customer Service Team at TIDE are more than just a Customer Service Team, they also produce hundreds of conveyancing property searches every single day. As a result, this is a challenging role with lots of plates to spin from line management and production, to quality control, process improvements and providing outstanding customer service to our clients across the business streams.
What will this look like?
The Customer Service Team Manager's working day is a busy and varied one that may include any of the following:
- Managing, coaching and developing a large team (currently 12 direct reports).
- Allocating work, monitoring workflow channels and managing resource as appropriate to ensure service level targets are consistently achieved.
- Report on and communicate with senior management on all aspects of customer services activity.
- To implement robust change management programmes associated with new product launches and system/process improvements.
- Continually review and develop quality measures, taking corrective action when necessary.
- To work closely with the senior management team to create, support and implement the long term business strategy.
- To work alongside the sales team to ensure clients get the best possible end to end service and customer experience, always looking for ways we can do things even better!
What do you need?
As our Customer Service Team Manager, we are looking for you to have experience of managing a customer service team in a commercial environment. You'll be confident when working to maintain and exceed service level agreements. You'll be self-motivated, with excellent communication and decision-making skills, as well as possessing the ability to motivate others. Above all, you'll have a passion for service excellence that drives you to support and guide your team to consistently deliver an amazing customer experience.
This role will provide a fantastic opportunity to progress your career with us as we evolve and grow.
If this role sounds like something you would love to do, please apply today!
What benefits do we offer?
TIDE Services is part of the Anglian Water Group, and comprises of three diverse and interesting brands - each operating in an ever-changing and challenging market. On joining TIDE you'll enjoy all the benefits of working for the Anglian Water Group. We believe your salary and bonus should be just the beginning of your reward package so there's nothing basic about the breadth and competitiveness of the benefits we offer.
Some of our benefits include:
- A generous bonus scheme
- Private health care for you
- 26 days annual leave rising with service
- A well-being day in addition to annual leave allowance
- A competitive pension scheme
- Flexible benefits so you can personalise your benefits package and support your wellbeing
- Plus lots more!
Closing date: 21/01/2022
Interview date: W/C 24/01/2022