IMA Services Manager
Henderson, NV · On-site
IMA Services Manager Location:Huntingdon Contract: Full-time/12 month Secondment Salary: dependent on experience and skills At Anglian Water our values are that together, we will: Build trust, do the ...
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IMA Services Manager
Henderson, NV · On-site
IMA Services Manager Location:Huntingdon Contract: Full-time/12 month Secondment Salary: dependent on experience and skills At Anglian Water our values are that together, we will: Build trust, do the ...
Interface Engineer
House, NM · Hybrid
Role: Interface Engineer Location: Hybrid-Local office or home with travel to Peterborough (WWH) and sites as required. Employment Type: Full-time, Permanent Salary: Depending on experience At ...
Interface Engineer
House, NM · Hybrid
Role: Interface Engineer Location: Hybrid-Local office or home with travel to Peterborough (WWH) and sites as required. Employment Type: Full-time, Permanent Salary: Depending on experience At ...
The Laboratory Technician will carry out analysis according to the section work plan. Follow accredited methods of analysis as detailed in the quality manual. Prioritise analysis according to ...
The Laboratory Technician will carry out analysis according to the section work plan. Follow accredited methods of analysis as detailed in the quality manual. Prioritise analysis according to ...
The Sampler will ensure collection of samples in line with accredited methods and in accordance with the published programme whilst conforming to the sampling safety plan. Ensure any exception ...
The Sampler will ensure collection of samples in line with accredited methods and in accordance with the published programme whilst conforming to the sampling safety plan. Ensure any exception ...
Data Interrogation Team Member-3
$106K - $128K/yr
Provide a primary, quality focussed point of contact for internal and external customers to raise queries and apply effective communication skills, networks and channels to progress to resolution ...
Data Interrogation Team Member-3
$106K - $128K/yr
Provide a primary, quality focussed point of contact for internal and external customers to raise queries and apply effective communication skills, networks and channels to progress to resolution ...
The Sampler will ensure collection of samples in line with accredited methods and in accordance with the published programme whilst conforming to the sampling safety plan. Ensure any exception ...
The Sampler will ensure collection of samples in line with accredited methods and in accordance with the published programme whilst conforming to the sampling safety plan. Ensure any exception ...
The Laboratory Technician will carry out analysis according to the section work plan. Follow accredited methods of analysis as detailed in the quality manual. Prioritise analysis according to ...
The Laboratory Technician will carry out analysis according to the section work plan. Follow accredited methods of analysis as detailed in the quality manual. Prioritise analysis according to ...
Site Manager
Sites, CA · On-site
Location: Peterborough / Anglian Water sites Help Build a Resilient Water Future Through Leadership, Quality and Collaboration Join the @one Alliance - a collaborative partnership of eight industry ...
Site Manager
Sites, CA · On-site
Location: Peterborough / Anglian Water sites Help Build a Resilient Water Future Through Leadership, Quality and Collaboration Join the @one Alliance - a collaborative partnership of eight industry ...
Interface Engineer
House, NM · Hybrid
Role: Interface Engineer Location: Hybrid-Local office or home with travel to Peterborough (WWH) and sites as required. Employment Type: Full-time, Permanent Salary: Depending on experience At ...
Interface Engineer
House, NM · Hybrid
Role: Interface Engineer Location: Hybrid-Local office or home with travel to Peterborough (WWH) and sites as required. Employment Type: Full-time, Permanent Salary: Depending on experience At ...
Site Engineer - Drive a Greener Future with the @One Alliance Location: @one Sites Who are we? We're the @one Alliance - a ground-breaking collaboration between Anglian Water and seven industry ...
Site Engineer - Drive a Greener Future with the @One Alliance Location: @one Sites Who are we? We're the @one Alliance - a ground-breaking collaboration between Anglian Water and seven industry ...
Supervisor (Electrical)
Sites, CA · On-site
Who are we? Here within the @one Alliance we are a totally collaborative organisation made up of our eight partner companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH Treatment ...
Supervisor (Electrical)
Sites, CA · On-site
Who are we? Here within the @one Alliance we are a totally collaborative organisation made up of our eight partner companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH Treatment ...
The Laboratory Technician will carry out analysis according to the section work plan. Follow accredited methods of analysis as detailed in the quality manual. Prioritise analysis according to ...
The Laboratory Technician will carry out analysis according to the section work plan. Follow accredited methods of analysis as detailed in the quality manual. Prioritise analysis according to ...
Provide a primary, quality focussed point of contact for internal and external customers to raise queries and apply effective communication skills, networks and channels to progress to resolution ...
Provide a primary, quality focussed point of contact for internal and external customers to raise queries and apply effective communication skills, networks and channels to progress to resolution ...
Contact Team Member SALARY - 18,400 Huntingdon Permanent & 6 months Fixed term contracts available 37 hours a week - 08.00 - 16.00 & 09.00 - 17.00 (rotating) Monday - Friday Here at Anglian Water, we ...
Contact Team Member SALARY - 18,400 Huntingdon Permanent & 6 months Fixed term contracts available 37 hours a week - 08.00 - 16.00 & 09.00 - 17.00 (rotating) Monday - Friday Here at Anglian Water, we ...
Data Interrogation Team Member-1
$106K - $128K/yr
Provide a primary, quality focussed point of contact for internal and external customers to raise queries and apply effective communication skills, networks and channels to progress to resolution ...
Data Interrogation Team Member-1
$106K - $128K/yr
Provide a primary, quality focussed point of contact for internal and external customers to raise queries and apply effective communication skills, networks and channels to progress to resolution ...
The Laboratory Analyst will carry out analysis according to the section work plan. Follow accredited methods of analysis as detailed in the quality manual. Prioritise analysis according to customer ...
The Laboratory Analyst will carry out analysis according to the section work plan. Follow accredited methods of analysis as detailed in the quality manual. Prioritise analysis according to customer ...
Provide a primary, quality focussed point of contact for internal and external customers to raise queries and apply effective communication skills, networks and channels to progress to resolution ...
Provide a primary, quality focussed point of contact for internal and external customers to raise queries and apply effective communication skills, networks and channels to progress to resolution ...
Thank you for all your hard work completing the Collaborative Skills Programme - Construction Operations course at college and getting involved in all the Anglian Water Alliances 'Employer engagement ...
Thank you for all your hard work completing the Collaborative Skills Programme - Construction Operations course at college and getting involved in all the Anglian Water Alliances 'Employer engagement ...
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Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
IMA Services ManagerLocation:Huntingdon Contract: Full-time/12 month SecondmentSalary: dependent on experience and skills
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Who we are?The Integrated Metering Alliance (IMA) is the team that provides new and replacement meters, water saving initiatives and develops new ways to better service our customers.
IMA is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.
The successful candidates may be employed by Anglian Water or one of our partner companies - Kier or Clancy.
What will you be doing as an IMA Services ManagerThis role is part of the IMA Senior Management team. It is accountable and responsible for the effective and efficient functioning of the IMA Operational Management Centre. It will have overall responsibility for the appointment making, scheduling and Non-Household contact for IMA. It will also be responsible for the management of the customer out bounding interface and the planning of work within levels of service.
What it will take to do this job?End to end accountability for scheduling activity within IMA
Develop overarching strategies that are transformational and look to increase overall performance, whilst delivering improved efficiency and cost reduction
Accountable for ensuring work is scheduled in line with customer expectations and in line with targets set t Responsible for ensuring that all work is planned and raised to achieve target outputs whilst outperforming financial mandates.
To achieve whole lifecycle LOS and assist in CMEX, DMEX and BR-MEX delivery.
Lead transformation of metering office services - working with Head of Household Contact and Billing and Consumption Manager to oversee the redesign of customer-facing processes for inbound contacts related to leaks, complaints, and other metering enquiries, ensuring alignment with wider business transformation initiatives.
Lead the continued development of the IMA office structure, processes, procedures and systems to identify opportunities for enhancement and to drive out inefficiencies
Considerable experience managing operational/customer services teams
Education to degree level or equivalent
Excellent communications skills with ability to undertake effective negotiations
Excellent collaborative skills with proven track record of delivery in collaborative environment
Ability to influence a range of stakeholders including external groups
Excellent communication skills & ability to translate strategy & to communicate the role that others need to take as well as explaining the strategy for getting there.
Ability to think commercially
Resolve issues or provide a clear handover
Take ownership for problems or requests made of me and explain what I will do
Develop relationships that will build others' trust in me by consistently showing respect and sensitivity, listening to other perspectives and by sharing my own knowledge and skills
Inclusion is for everyone and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.
If you feel this is the next move for you and your career, then please apply today!
Closing date: 12thJune 2026#loveeverydrop