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60 Avantor Customer Service Representative Jobs Hiring Near You

Avantor, Inc.

Lab Services Coordinator

Lexington, MA · On-site

$31.50 - $34.32/hr

In this role, you will report to the Onsite Service Supervisor and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized ...

Avantor Inc.

Lab Services Coordinator

Lexington, MA · On-site

$31.50 - $34.32/hr

In this role, you will report to the Onsite Service Supervisor and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized ...

Avantor Inc.

Sales Representative

That's why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent ... Provide Avantor solutions to customers across assigned market segments. * Manage a territory ...

Avantor Inc.

Export Customer Care Specialist

Sparks, NV · On-site

$17.50 - $23/hr

Executes digital follow-up campaigns and engages prospects through self-service tools, guiding them ... Proactively interacts with sales representatives to ensure regular communication on pricing, enable ...

Avantor, Inc.

Export Customer Care Specialist

Sparks, NV · On-site

$17.50 - $23/hr

Executes digital follow-up campaigns and engages prospects through self-service tools, guiding them ... Proactively interacts with sales representatives to ensure regular communication on pricing, enable ...

Avantor Inc.

Sales Representative

OR · On-site +1

That's why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent ... Provide Avantor solutions to customers across assigned market segments. * Manage a territory ...

Avantor Inc.

Sales Representative- Indiana

That's why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent ... Provide Avantor solutions to customers across assigned market segments. * Manage a territory ...

Avantor Inc.

Healthcare Sales Representative (Florida)

$54K - $71K/yr

Provide Avantor solutions to customers across the Healthcare market segments. * Manage a territory ... Represent and develop strong relationships with manufacturers. * Work directly with local ...

Avantor Inc.

Bilingual Sales Representative

That's why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent ... The Sales Representative manages a large territory of customer accounts, serving as the primary ...

Avantor Inc.

Sales Representative (New Mexico)

Provide Avantor solutions to customers across the Biopharma, Education & Government market segments ... Represent and develop strong relationships with manufacturers * Work directly with local ...

Avantor Inc.

Healthcare Sales Representative (Colorado)

$54K - $71K/yr

... Avantor's products and services to prospects and existing customers. * Partner with sales ... Work directly with local manufacturer representatives to develop and continually improve product ...

Avantor Inc.

Technical Project Manager

Concord, NC · On-site +1

... APIs web services . * Experience with eProcurement integration processes and technologies ... Serve as a primary technical liaison between Avantor, customers, and internal teams for B2B ...

Avantor Inc.

Product Support Representative

Avantor is seeking a dedicated Product Support Representative to optimize our Biopharma team ... such as self-service videos for customers on website, white papers, and other technical ...

Avantor Inc.

Sr. Inventory Coordinator

Spring House, PA · On-site

$20 - $23.50/hr

... Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational ... Collaborate with sales teams and manufacturer representatives to support business operations.

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Avantor Jobs Information

What is it like to work at Avantor?

Avantor is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. As a leading provider of mission-critical products and services to customers in the life sciences and advanced technologies industries, Avantor offers a diverse range of roles across various functions, including research and development, manufacturing, and sales. Working at Avantor may appeal to candidates who are passionate about contributing to the development of life-changing products and technologies, and who value opportunities for growth and professional development in a global organization.

What makes Avantor an attractive place to work?

Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technologies industries. The company offers a dynamic and collaborative work environment that fosters innovation, teamwork, and professional growth, with opportunities to work on cutting-edge projects and technologies. By joining Avantor, individuals can contribute to the development of life-changing products and services, advance their careers, and be part of a global organization that is shaping the future of healthcare and technology.

Do workers at Avantor get paid breaks?

Sometimes. Only some people get paid breaks.
34% of people say they don’t get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and September 2026.

Does Avantor pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and September 2026.

At Avantor, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and September 2026.

Is the health insurance from Avantor affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between April 2025 and September 2026.

Do people get paid time off at Avantor?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.

Do workers at Avantor worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Avantor workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Avantor workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Avantor?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and September 2026.

Do Avantor managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Avantor spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Avantor?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and September 2026.

Is working at Avantor good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and September 2026.

Do people at Avantor feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Avantor get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and September 2026.

Is it stressful to work at Avantor?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Avantor enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Avantor recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get enough training when they start at Avantor?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get support to advance at Avantor?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Avantor’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and September 2026.

Do workers feel well informed about how Avantor is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and September 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Avantor?

What are the most popular categories at Avantor?

Infographic showing various Customer Service Representative job openings at Avantor in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 72% Physical, 6% Hybrid, and 22% Remote job distribution.

Lab Services Coordinator

Avantor, Inc.

Lexington, MA • On-site

$31.50 - $34.32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Avantor rating

8.2

Company rating: 8.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

31st of 103 rated chemical manufacturers

Job description

The Opportunity:
In this role, you will report to the Onsite Service Supervisor and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location: Currently based in Lexington, MA; anticipated move to Cambridge, MA in February 2027
Shift: Monday - Friday 7:00 AM - 3:30 PM
Hourly pay range: $31.50 - $34.32
Benefits:
Health & Wellness
  • Comprehensive Medical, Dental, and Vision coverage
  • Wellness programs
  • Eligible for medical coverage starting Day 1

Time Off
  • Paid Time Off (PTO)
  • Company-paid holidays
  • Choice holidays

Financial Well-Being
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Commuter benefits
  • 401(k) retirement plan
  • Tuition assistance
  • Employee Stock Purchase Plan discount

What we're looking for
Education:
  • High school diploma or equivalent; Associate's or Bachelor's degree in a scientific discipline preferred.

Experience:
  • Prior experience supporting laboratory operations, inventory control, supply chain activities, procurement processes, and/or operational functions.
  • Proficiency with inventory management systems, purchasing tools, and related business applications.
  • Strong organizational and time-management skills with a high level of accuracy and attention to detail.
  • Ability to effectively prioritize and manage multiple tasks in a dynamic, fast-paced environment.
  • Excellent interpersonal, communication, and customer service skills, with the ability to collaborate across diverse teams.
  • Experience using ARIBA, Maximo, or comparable procurement, inventory, and maintenance management systems.
  • Background working within biotechnology, pharmaceutical, life sciences, research, or other laboratory-based environments.
  • Understanding of laboratory operations, safety protocols, and best practices.
  • Demonstrated experience coordinating with vendors, contractors, and service providers to support operational objectives.

Additional Requirements:
  • Ability to lift up to 50 lbs
  • Experience with ARIBA, Maximo, or similar procurement and maintenance management systems.
  • Experience working in biotechnology, pharmaceutical, life sciences, or research laboratory environments.
  • Knowledge of laboratory safety practices and laboratory operations.
  • Experience coordinating vendors and service providers.

How you will thrive and create an impact
Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:
Inventory Management & Supply Chain
  • Manage laboratory inventory across Point-of-Use (POU) locations to ensure adequate stock levels.
  • Review, maintain, and adjust inventory stocking levels based on usage trends, demand fluctuations, and business needs.
  • Meet monthly and/or quarterly with laboratory managers and key laboratory contacts to review inventory requirements and optimize stock management.
  • Monitor backorders daily and proactively identify solutions to minimize disruptions to laboratory operations.
  • Follow up on shipping delays, supply chain issues, and delivery concerns while partnering with the Avantor customer service team and other suppliers.

Procurement & Financial Administration
  • Manage ARIBA accounts and troubleshoot invoice mismatches, purchasing issues, and system interface discrepancies.
  • Reconcile inherited blanket purchase orders and process necessary adjustments to align purchase orders with invoiced charges.
  • Partner with internal stakeholders and vendors to resolve procurement-related issues in a timely manner.

Equipment & Facilities Coordination
  • Track laboratory pipette calibration schedules and maintain accurate records of calibration due dates.
  • Coordinate with Rainin and other service providers to schedule onsite calibration services.
  • Close out maintenance and service work orders within Maximo.
  • Escort vendors and contractors onsite as scheduled by CBRE and ensure adherence to facility protocols.

Laboratory Support
  • Prepare media buffers and solutions required for laboratory experiments.
  • Support glass wash operations as needed.
  • Assist laboratory staff with operational needs to ensure smooth day-to-day activities.

Projects & Relocation Support
  • Provide logistical and operational support for laboratory moves, expansions, or facility transitions, including assistance with the move to Cambridge as needed.
  • Support special projects and continuous improvement initiatives within laboratory operations.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
Privacy Policy:
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

What Avantor employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Avantor

Sourced by ZipRecruiter

At Avantor, our ICARE Values are our core set of principles that guide and focus the Company's strategy.: Innovation; customer centric; accountability; respect; excellence! Avantor is committed to creating a fully inclusive culture that celebrates diversity and provides equitable opportunities for all associates to grow and succeed. While setting science in motion our employees can join employee focus groups.

Industry

Chemical manufacturing

Company size

10,000+ Employees

Headquarters location

Radnor, PA, US

Year founded

1904

Social media

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