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Ambassador Theatre Group
Ambassador Theatre Group

60 Atg It Operations Manager Jobs Hiring Near You

ATG

IT Support Specialist

Oak Harbor, WA · On-site

$70K - $90K/yr

None About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned ... Responsible for reporting on asset management racking and ticket completions during Government and ...

ATG

IT Support Specialist

San Diego, CA · On-site

$70K - $90K/yr

None About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned ... Responsible for reporting on asset management racking and ticket completions during Government and ...

ATG

Operations Support Specialist

Philadelphia, PA · On-site

$52K - $69K/yr

About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small ... Create CS metrics for presentation to upper-level management. * Provide NAVITAS IT support ...

ATG

Operations Support Specialist

Philadelphia, PA · On-site

$52K - $69K/yr

About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small ... Create CS metrics for presentation to upper-level management. * Provide NAVITAS IT support ...

ATG

IT Modernization

Fort Belvoir, VA · On-site

Analyze user's Information Technology (IT) requirements, concept of operations documents, and high ... Utilize monitoring, performance analysis, network management, software and hardware equipment to ...

ATG

Program Manager

Philadelphia, PA · On-site

Day About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small ... Ensure alignment between operational execution and information assurance requirements across the ...

ATG

Senior Collection Manager

Fort George G Meade, MD · On-site

About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small ... operation of state of the art command and control and information systems that deliver critical ...

ATG

Deputy Program Manager

Washington, DC · On-site

$131K/yr

About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small ... operation of state of the art command and control and information systems that deliver critical ...

ATG

Management Support Specialist

Dahlgren, VA · On-site

About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small ... operation of state of the art command and control and information systems that deliver critical ...

ATG

Management Support Specialist

Dahlgren, VA · On-site

About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small ... operation of state of the art command and control and information systems that deliver critical ...

ATG

NEN Analyst

Dahlgren, VA · On-site

About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small ... operational improvements while supporting enterprise information technology services. Key ...

ATG

SME Endpoint Scanning Specialist

Montgomery, AL · On-site

N/A About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small ... operation of state of the art command and control and information systems that deliver critical ...

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IT Support Specialist

Oak Harbor, WA • On-site

ATG
Education • 201 - 500 employees
Learn more about ATGexternal

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Key responsibilities

  • Support the U.S Navy's Ashore Enterprise Services (AES) network infrastructure by installing, configuring, monitoring, troubleshooting, and maintaining IT assets.

  • Support Tier 1 help desk tickets related to break/fix issues and connection problems, and work with squadron IT personnel to resolve network and procurement issues.

  • Assist with asset management, procurement, deployment, and reporting activities related to IT hardware and system readiness.

Job description

Job Title: IT Support Specialist
Location: Naval Air Station Whidbey Island (NASWI) is located in Oak Harbor, WA98278
Employment Type: Full-Time
Shift: None
About the Company
Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) focused on Information Technology and Communications consulting, system engineering, integration, deployment and operation of state of the art command and control and information systems that deliver critical network centric solution to the warfighter. With a proven track record of technical support to our customers, we are looking for innovative industry professionals to join our team.
ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability
Job Summary
We are seeking an IT Support Specialist to join our team. In this role, you will provide support for technical support to the U.S Navy's Ashore Enterprise Services (AES) network infrastructure, ensuring secure, reliable, and high-performing communications across shore-based environments. This role is responsible for installing, configuring, monitoring, trouble shooting, and maintaining IT assets, while supporting system availability compliance, and operational readiness.
Key Responsibilities
  • Track and monitor assets and inventory across the Ashore Enterprise Services (AES) Community. Complete inventory and asset updates frequently to ensure accurate tracking of equipment after squadron missions or activities.
  • Submit MAC requests
  • Initiate/validate eKM service order requests
  • Support Tier 1 type help desk tickets including break/fix and connection type issues.
  • Work with squadron ITPOC personnel to identify, resolve, and elevate any NMCI and follow-on systems and networks/ONE-NET or procurement issues
  • Lead gathering of information in response to DON/CPF/CNAP/TYPEWING data calls
  • Assist with procurement of required hardware (toner, monitors, etc.) for squadrons, coordinate NMCI and follow-on systems and networks/ONE-NET surge projects like hardware/software tech refreshes.
  • Aid the deployment process, and support TYPE WING unique projects (MILCON projects, new squadron start-ups, air-frame upgrades, new Program of Record system deliveries).
  • Responsible for reporting on asset management racking and ticket completions during Government and Contractor led meetings.

Required:
  • Must be a US Citizen
  • Active Secret clearance
  • Five (5) years of experience
  • Bachelor's degree in computer science, Information Technology, Computer Engineering, Cyber Security, or an equivalent bachelor's degree from an accredited college/university
  • IAT Level II Certification

Desired:
  • IT Asset Management Experience
  • Basic IT asset inoperability and connectivity degradation troubleshooting methods
  • Customer Service as well as written oral communications skills including experience participating in meetings containing Government and contractor personnel.
  • Microsoft Office (Word, Excel, Outlook, SharePoint).

Physical and Environmental Conditions
Normal Office Environment. Requires Sitting, Standing, Near Acuity, speaking withcolleagues and customers, Listening, Sight, Use of hands/fingers. This position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This and all positions are eligible for organization-wide transfer. Management reserves the right to assign or reassign duties and responsibilities at any time.
Salary & Benefits
  • Salary: $70,000-$90,000

Additional Benefits
  • Performance Bonuses and annual salary reviews
  • Health, dental, and vision insurance
  • Short Term Disability, Long Term Disability, and Life Insurance
  • 401(k) plan with company match
  • Opportunities for professional growth and development
  • A collaborative and inclusive work environment

ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

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