ATCC
ATCC

48 Atcc Customer Support Manager Jobs Hiring Near You

Project Manager

Manassas, VA · On-site

$90K - $100K/yr

We are seeking a Project Manager, ideally with a life science background, project management experience, and experience supporting customer-focused contract or program environments. Join ATCC and be ...

Project Manager

Manassas, VA · On-site

$90K - $100K/yr

We are seeking a Project Manager, ideally with a life science background, project management experience, and experience supporting customer-focused contract or program environments. Join ATCC and be ...

Join ATCC and be part of a team that supports the global scientific community with trusted ... Portfolio & Program Management: Identify scientific and portfolio gaps, determine optimal execution ...

Product Manager

Gaithersburg, MD · On-site +1

$115K - $130K/yr

... customer insights, competitive intelligence, and financial analysis. Seeking a Product Manager ... Join ATCC and be part of a team that supports the global scientific community with trusted ...

Product Manager

Gaithersburg, MD · On-site +1

$115K - $130K/yr

Join ATCC and be part of a team that supports the global scientific community with trusted ... Customer & Market Insights: Develop a deep understanding of customer workflows, applications, and ...

Product Manager

Manassas, VA · On-site +1

$115K - $130K/yr

Join ATCC and be part of a team that supports the global scientific community with trusted ... Customer & Market Insights: Develop a deep understanding of customer workflows, applications, and ...

... supporting ATCC's advanced model and primary cell business. Working in a hybrid environment (4 days/week onsite) in Gaithersburg, MD or Manassas, VA, the Associate Product Manager analyzes customer ...

New

Product Manager

Gaithersburg, MD · On-site +1

$115K - $130K/yr

Join ATCC and be part of a team that supports the global scientific community with trusted ... Customer & Market Insights: Develop a deep understanding of customer workflows, applications, and ...

Product Manager

Manassas, VA · Remote

$115K - $130K/yr

... customer insights, competitive intelligence, and financial analysis. Seeking a Product Manager ... Join ATCC and be part of a team that supports the global scientific community with trusted ...

Product Manager

Gaithersburg, MD · Remote

$115K - $130K/yr

... customer insights, competitive intelligence, and financial analysis. Seeking a Product Manager ... Join ATCC and be part of a team that supports the global scientific community with trusted ...

... supporting ATCC's advanced model and primary cell business. Working in a hybrid environment (4 days/week onsite) in Gaithersburg, MD or Manassas, VA, the Associate Product Manager analyzes customer ...

Join ATCC and be part of a team that supports the global scientific community with trusted ... Portfolio & Program Management: Identify scientific and portfolio gaps, determine optimal execution ...

Technical Writer

Manassas, VA · On-site

$68K - $75K/yr

... supporting scientific documentation and technical content management . Background in molecular biology, microbiology, or bacteriology highly preferred. Join ATCC and be part of a team that supports ...

... with customers to address questions and negotiate licenses. You'll also provide essential ... IP) management software and tools. Join ATCC and be part of a team that supports the global ...

Quality Management System (QMS): Provide strategic and scientific leadership for the organization ... Lead and oversee Quality Assurance functions supporting BioProduction, ATCC Federal Services ...

Quality Management System (QMS): Provide strategic and scientific leadership for the organization ... Lead and oversee Quality Assurance functions supporting BioProduction, ATCC Federal Services ...

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Project Manager

ATCC

Manassas, VA • On-site

$90K - $100K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago


Job description

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, ATCC is hiring Project Manager to support ATCC Federal Solutions in an onsite role based in Manassas, VA. This position serves as a key liaison between ATCC and partner stakeholders, managing project planning, scheduling, deliverables, milestones, reporting requirements, and customer requests.

 The Project Manager oversees all phases of the project lifecycle, applying project management methodologies to support contract performance, customer satisfaction, and efficient execution of contract-funded activities. The role requires strong coordination, communication, organization, and the ability to manage multiple priorities in a dynamic environment.  We are seeking a Project Manager, ideally with a life science background, project management experience, and experience supporting customer-focused contract or program environments. Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.


  • Project Lifecycle Management: Manage project initiation, planning, execution, monitoring, and closeout activities while maintaining alignment with project objectives, scope, and organizational practices.
  • Planning & Coordination: Develop project plans and schedules, coordinate resources, manage tasks, and support successful execution across multiple projects and stakeholders.
  • Stakeholder Engagement: Collaborate with customers, end users, vendors, and internal teams to understand requirements, communicate project status, and support strategic objectives.
  • Progress & Deliverables Tracking: Monitor milestones, deliverables, budgetary guidelines, and performance indicators to ensure projects remain on schedule.
  • Risk, Issue & Change Management: Identify, track, escalate, and support resolution of project risks, issues, and changes while partnering with leadership on corrective actions.
  • Process & Governance Support: Establish and maintain project management processes, governance practices, reporting, and documentation to support successful project delivery.

  • Minimum Requirement: Bachelor's degree and 5 years of experience, or equivalent experience (Master's degree and 3 years, PhD and 0 years, or HS Diploma and 9 years).
  • Proven experience managing all phases of the project lifecycle from planning through execution and delivery.
  • Strong knowledge of project management processes, methodologies, governance, and best practices.
  • Experience tracking milestones, deliverables, budgetary guidelines, and project performance indicators.
  • Demonstrated experience managing risks, issues, change requests, and escalation processes.
  • Strong stakeholder management, written communication, collaboration, prioritization, and problem-solving skills.
  • Ability to coordinate resources, manage multiple projects simultaneously, and adapt to changing priorities.
  • Preferred: PMP certification.
  • Preferred: Experience with Monday.com
  • Preferred: Experience in life science industry or educational background in biology or related field.

The expected salary range for this position is $90,000.00 to $100,000.00 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

We Invest in You 

 

  • Health & Wellness: 
    • Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
    • Work life balance with Paid Holidays and PTO
    • Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.  
    • Employee Assistance Program offering around-the-clock counseling
  • Financial security: 
    • 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
    • Exceptional career advancement opportunities, recognition, and rewards
    • Corporate bonus program
  • Mission Focused:
    • Non-profit organization supporting critical life science research
    • We give scientists the tools they need to make discoveries that improve and save lives
    • Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health.  All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.  Shape the future of science with us.