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65 At&T Technical Support Representative Jobs Hiring Near You

shentel

Technical Support Rep I

State College, PA · On-site

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

shentel

Technical Support Rep I

Waynesboro, VA · On-site

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

Generac

Technical Support Representative

Pewaukee, WI · On-site

The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing ...

Parker

Technical Support Representative

Milton, ON

The Customer Experience team is looking for a candidate to fill the role of a Technical Support Representative . The successful candidate will be responsible for delivering premier service and ...

shentel

Technical Support Rep I

Richmond, VA

As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

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AT&T Jobs Information

Do workers at AT&T get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.

Does AT&T pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.

At AT&T, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.

Do part-time workers get paid time off at AT&T?

Most people who work part-time get paid time off.
80% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from AT&T affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at AT&T?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 128 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at AT&T worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 143 people who took the Breakroom Quiz between July 2025 and July 2026.

Do AT&T workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for AT&T workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 159 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at AT&T?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.

Do AT&T managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 177 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at AT&T spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 145 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at AT&T?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a AT&T job good for students?

Only some students say this is a good place to work if you’re studying.
45% of students report this isn’t a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at AT&T good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at AT&T feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at AT&T get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at AT&T?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at AT&T enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at AT&T recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 96 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at AT&T?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at AT&T?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think AT&T’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how AT&T is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 88 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Technical Support Representative jobs?

Technical Support Rep I

shentel

State College, PA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Shentel rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

78th of 97 rated telecommunications companies

Job description

Do you enjoy interacting with people? Are you a natural problem-solver? Do you love working with the latest technology? If this sounds like YOU, come be a part of our growing Shentel Technical Support Team! 

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. 

Our Technical Support Representatives are a part of a supportive, service-oriented team in call center environment who:
• Promote quality customer experience with honest and committed customer care. 
• Engage in real-time troubleshooting with customers to resolve technical issues. 
• Educate residential Shentel customers about the installation and use of products. 
• Capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience.

We offer a great work environment and competitive total compensation package that includes:
• World class 401(k) – up to 8% company contribution
• Medical, dental, vision, and life insurance with company subsidies
• Up to 3 weeks of PTO and up to 9 paid holidays

You worked hard for the following:
• Your reputation as a successful customer service professional who meets and exceeds goals
• Your high school diploma or equivalent
• One year of customer service or call center experience

We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.

What are you waiting for? Come join Shentel’s Technical Support Team!

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