We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations.
65 At&T Technical Support Representative Jobs Hiring Near You
We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations.
About the role SolarWinds is hiring a Tier 2 Technical Support Representative to provide advanced technical support for customers using our monitoring and infrastructure software. In this role, you ...
About the role SolarWinds is hiring a Tier 2 Technical Support Representative to provide advanced technical support for customers using our monitoring and infrastructure software. In this role, you ...
About the role SolarWinds is hiring a Tier 2 Technical Support Representative to provide advanced technical support for customers using our monitoring and infrastructure software. In this role, you ...
About the role SolarWinds is hiring a Tier 2 Technical Support Representative to provide advanced technical support for customers using our monitoring and infrastructure software. In this role, you ...
They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.
They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.
About the role SolarWinds is hiring a Tier 2 Technical Support Representative to provide advanced technical support for customers using our monitoring and infrastructure software. In this role, you ...
About the role SolarWinds is hiring a Tier 2 Technical Support Representative to provide advanced technical support for customers using our monitoring and infrastructure software. In this role, you ...
The Technical Support Representative is responsible for providing education and support to the TradeStation client base across various trading technology platforms, requiring extensive ...
The Technical Support Representative is responsible for providing education and support to the TradeStation client base across various trading technology platforms, requiring extensive ...
Technical Support Representative
Ottawa, ON · On-site
$23.75/hr
Technical Support Representative Location: Ontario | Hybrid Department: Support Type: Permanent | Full-Time Reports To: William Shirk, Manager, Support | Derek Chokly, Associate Manager, Support ...
Technical Support Representative
Ottawa, ON · On-site
$23.75/hr
Technical Support Representative Location: Ontario | Hybrid Department: Support Type: Permanent | Full-Time Reports To: William Shirk, Manager, Support | Derek Chokly, Associate Manager, Support ...
Technical Support Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Job Summary: Uses technical and ...
Quick apply
Technical Support Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Job Summary: Uses technical and ...
This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...
Quick apply
This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...
Technical Support Representative
Ottawa, ON · Remote
CA$23.75/hr
Technical Support Representative Location: Ontario | Hybrid Department: Support Type: Permanent | Full-Time Reports To: William Shirk, Manager, Support | Derek Chokly, Associate Manager, Support ...
Quick apply
Technical Support Representative
Ottawa, ON · Remote
CA$23.75/hr
Technical Support Representative Location: Ontario | Hybrid Department: Support Type: Permanent | Full-Time Reports To: William Shirk, Manager, Support | Derek Chokly, Associate Manager, Support ...
Technical Support Representative
Charlotte, NC · On-site +1
As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...
Technical Support Representative
Charlotte, NC · On-site +1
As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...
Technical Support Representative
Ottawa, ON · Remote
CA$23.75/hr
Technical Support Representative Location: Ontario | Hybrid Department: Support Type: Permanent | Full-Time Reports To: William Shirk, Manager, Support | Derek Chokly, Associate Manager, Support ...
Quick apply
Technical Support Representative
Ottawa, ON · Remote
CA$23.75/hr
Technical Support Representative Location: Ontario | Hybrid Department: Support Type: Permanent | Full-Time Reports To: William Shirk, Manager, Support | Derek Chokly, Associate Manager, Support ...
Technical Support Representative
Charlotte, NC · On-site +1
As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...
Technical Support Representative
Charlotte, NC · On-site +1
As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...
They are seeking a Technical Support Representative to identify, manage, escalate, and resolve technical issues while providing support to clients with software and hardware problems.
They are seeking a Technical Support Representative to identify, manage, escalate, and resolve technical issues while providing support to clients with software and hardware problems.
Technical Support Representative
$18 - $25/hr
As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a ...
Technical Support Representative
$18 - $25/hr
As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a ...
Technical Support Representative
Round Rock, TX · On-site
$18 - $25/hr
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
Technical Support Representative
Round Rock, TX · On-site
$18 - $25/hr
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
Technical Support Rep I
Rustburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Rustburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Waynesboro, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Waynesboro, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
State College, PA · On-site
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
State College, PA · On-site
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Waynesboro, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Waynesboro, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
AT&T Jobs Information
Do workers at AT&T get paid breaks?
Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
68% of people say they get paid breaks.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
Does AT&T pay people when they’re sick?
Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.
At AT&T, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.
Do part-time workers get paid time off at AT&T?
Most people who work part-time get paid time off.
80% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between May 2025 and July 2026.
80% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from AT&T affordable enough for their workers?
Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.
83% of people say the health insurance costs are okay
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get paid time off at AT&T?
Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and August 2026.
95% of people say they get paid time off.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 128 people who took the Breakroom Quiz between July 2025 and July 2026.
- 23% of people with changing schedules find out their shifts one week or less ahead of time.
- 23% of people with changing schedules find out their shifts two weeks ahead of time.
- 13% of people with changing schedules find out their shifts three weeks ahead of time.
- 40% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 128 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers at AT&T worry about hours?
Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 143 people who took the Breakroom Quiz between July 2025 and July 2026.
90% of people report they don’t worry about getting enough hours.
Based on data from 143 people who took the Breakroom Quiz between July 2025 and July 2026.
Do AT&T workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.
50% report that they don’t have enough control over which shifts they work.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it for AT&T workers to change shifts?
Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 159 people who took the Breakroom Quiz between June 2025 and June 2026.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 159 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to get time off at AT&T?
Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.
73% of people report it’s easy to get time off.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.
Do AT&T managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 177 people who took the Breakroom Quiz between June 2025 and June 2026.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 177 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at AT&T spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 145 people who took the Breakroom Quiz between July 2025 and July 2026.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 145 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to take sick days at AT&T?
Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.
Is a AT&T job good for students?
Only some students say this is a good place to work if you’re studying.
45% of students report this isn’t a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and June 2026.
45% of students report this isn’t a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and June 2026.
Is working at AT&T good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at AT&T feel treated with respect by their managers?
Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and August 2026.
74% of people say they’re treated with respect by their managers.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at AT&T get to take their breaks without interruption?
Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.
84% of people report that they get to take their breaks without interruption.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.
Is it stressful to work at AT&T?
Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.
74% of people say they often feel stressed out at work.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at AT&T enjoy their jobs?
Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.
41% of people report they don’t enjoy their job.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at AT&T recommend working with their team?
Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 96 people who took the Breakroom Quiz between February 2026 and August 2026.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 96 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get enough training when they start at AT&T?
Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.
72% of people report they got enough training when they started working here.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get support to advance at AT&T?
Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people think AT&T’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers feel well informed about how AT&T is doing?
Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 88 people who took the Breakroom Quiz between February 2026 and August 2026.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 88 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Technical Support Representative jobs?
Full-time
Re-posted 9 days ago
Brady Corporation rating
9.3
Based on 8 frontline employees who took The Breakroom Quiz
Job description
We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations. In this role, you will provide advanced product support for barcode scanners, specialty ID card and thermal printers, ID badging software, and firmware integrations. Please note: This is an external, customer-facing contact position. This position focuses on product performance, device connectivity, SQL database troubleshooting, and system integration. It is best suited for someone who understands how to work directly with customers, distributors, and resellers via telephony and CRM platforms to resolve technical issues related to our product line.
- Manage Inbound Channels: Handle real-time inbound calls and cases via NICE Cxone platform and Salesforce CRM. Maintain high phone queue availability and adherence to schedule.
- Troubleshoot Specialty Hardware: Diagnose and troubleshoot hardware devices such as Scanners, Card Printers, Thermal Printers, etc. Guide customers through mechanical fixes, cleanings, and calibrations.
- Software Support & Troubleshooting: Provide advanced technical assistance with ID badging software, including assisting with setup, diagnosing and resolving complex software issues, etc.
- Own the Case Lifecycle: Manage customer support tickets from intake to resolution using Salesforce and SugarCRM. Process product repairs, replacements, and coordinate logistics via the RMA process in Salesforce and SAP.
- Collaborate with Client IT Teams: Schedule and lead technical conference calls directly with B2B Customer IT departments and administrators to safely resolve server, firewall, or network connectivity blockers.
- Continual Learning: Stay updated on technological developments and product changes to enhance service delivery. Assist in training and mentoring junior Technical Support team members.
What Brady Corporation employees say
Pay
Benefits
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