18 Aspirion Customer Service Representative Jobs Hiring Near You

At Aspirion, our mission is simple and meaningful: to help healthcare providers get paid accurately, quickly, and transparently for the care they deliver. By combining deep human expertise with advanced technology and AI, we are helping make healthcare more affordable and accessible for everyone.

For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement. From challenging denials and zero balance reviews to aged accounts receivable, motor vehicle accident claims, workers’ compensation, Veterans Affairs, and out of state Medicaid, we take on the work that others cannot solve and deliver real results for our clients. At the heart of that success is our team. Our teammates are the foundation of everything we do. With more than 1,400 individuals across the organization, we are united by a shared commitment to delivering exceptional outcomes and creating meaningful impact for the hospitals and health systems we serve.

We are building a results driven environment where high performance, collaboration, and continuous growth are expected and supported. The people who thrive here bring a growth mindset, stay open to new technology, and collaborate across teams to solve problems. You will have the opportunity to work alongside a talented and driven team, engage with innovative technology, and play a direct role in solving complex challenges that matter.

Joining Aspirion means more than taking a job. It means being part of a team that is shaping the future of healthcare operations while making a measurable difference for providers and patients alike.

About the Role

Impact you will make

The Communications & Engagement Manager plays a key role in shaping how teammates experience Aspirion every day. This position is responsible for developing and executing internal communications that keep teammates informed, connected, and aligned with our business strategy while supporting engagement, recognition, and culture-building initiatives across the organization.

Working closely with the Director, People Strategy & Experience and executive leadership, you will help create a consistent communications rhythm and voice, strengthen leadership messaging, celebrate teammate achievements, and build meaningful experiences that reinforce our culture and values.

Your work will directly contribute to teammate engagement, organizational alignment, leadership effectiveness, and the continued evolution of One Aspirion.

This role is ideal for someone who combines strong writing and communication skills with creativity, project management, and an eye for creating engaging teammate experiences.

What you will do

• Develop and execute Aspirion's internal communications strategy and enterprise communications calendar.
• Draft and distribute company-wide communications, executive announcements, Town Hall content, and People Team communications.
• Partner with executive leaders to develop messaging that communicates business priorities, organizational updates, and strategic initiatives.
• Manage Aspirinet by creating engaging content, maintaining resources, and continuously improving the teammate experience.
• Create manager communication toolkits that support consistent communication across departments and service lines.
• Lead communication planning for People initiatives including policy updates, organizational changes, engagement surveys, benefits communications, and other enterprise programs.
• Coordinate and promote teammate engagement initiatives including engagement surveys, recognition programs, appreciation events, and culture campaigns.
• Manage and evolve Aspirion's recognition program by developing communications, promoting participation, and celebrating teammate achievements.
• Identify and tell compelling stories that showcase teammates, business successes, customer impact, and company milestones.
• Measure communication effectiveness through engagement metrics, participation data, and teammate feedback, using insights to continuously improve communications.

What success looks like

Within the first year, this individual will have:

• Established a consistent enterprise communications calendar.
• Increased teammate engagement with company communications.
• Elevated the quality and consistency of executive messaging.
• Built an engaging and frequently used Aspirinet experience.
• Increased participation in recognition and engagement initiatives.
• Developed a sustainable storytelling program highlighting teammates and business successes.
• Created communication toolkits that improve manager effectiveness.
• Built reporting dashboards demonstrating communication reach and impact

What you will bring

• Bachelor's degree in communications, Public Relations, Journalism, Marketing, Human Resources, or a related field.
• 5+ years of experience in internal communications, employee communications, corporate communications, employee engagement, or a related field.
• Exceptional written, verbal, and interpersonal communication skills.
• Experience developing executive-level communications and presentation materials.
• Strong project management skills with the ability to manage multiple priorities simultaneously.
• Experience creating communication plans for organizational initiatives and change management.
• Strong editing, proofreading, and storytelling abilities.
• Experience with Microsoft 365, PowerPoint, SharePoint or intranet platforms, and Microsoft Teams.
• Ability to build trusted relationships across all levels of the organization while maintaining confidentiality and professionalism.

What we would like to see

• Experience supporting executive leadership or C-suite communications.
• Experience in healthcare, healthcare technology, or other highly regulated industries.
• Experience managing employee engagement, recognition, or culture initiatives.
• Experience partnering with Human Resources or People teams.
• Graphic design, video editing, or visual storytelling experience using tools such as Canva or Adobe Creative Suite.
• Experience managing intranet platforms, digital communication channels, and content management systems.
• Familiarity with change management principles and organizational communications.
• Experience working in a high-growth, private equity-backed, or multi-site organization.

Benefits

At Aspirion we invest in our employees by offering a full benefits package, including:

• Health
• Dental
• Vision
• Life insurance
• Matching 401k
• Paid Time Off
• Wellness Program
• Competitive Salaries
• Advancement Opportunities

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.