16 Array Customer Service Representative Jobs Hiring Near You

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we're focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

We are seeking experienced Account Executives with a proven track record in B2B SaaS sales. Array provides an industry-leading suite of consumer credit solutions designed to strengthen financial relationships between institutions and their customers. We are particularly interested in AEs with experience selling to financial institutions and fintechs to drive growth and deliver tailored solutions for their needs.

• Collaborate with leadership to develop a growth strategy focused on financial gain and client satisfaction within the FinTech, Banking, Financial Services, and Direct-to-Consumer spaces.
• Build and maintain relationships with clients, serving as the face of the company and promoting growth through strategic sales activities.
• Consult with prospective clients to understand their needs and recommend products or services that align with their business goals, particularly in credit services and debt settlement.
• Research and analyze prospect companies, markets, and client needs to create tailored sales discussions that demonstrate the value of Array's solutions.
• Present compelling sales proposals that showcase Array's industry-leading suite of consumer credit solutions to potential banking and credit union clients.
• Attend trade association meetings and industry conferences to build networks, identify opportunities, and represent Array as a leader in consumer credit solutions.
• Travel to meet clients or to attend conferences; expect to travel once a month. 
• Maintain a habit of using AI tools to think, build, and ship faster-it's your default, not an afterthought.

• 4+ years of SaaS and B2B sales experience, specifically targeting digital banking, credit services, or debt settlement industries.
• Proven expertise in selling to banks, credit unions, or other financial institutions, with a history of developing strategic partnerships in these markets.
• Excellent verbal and written communication skills, with the ability to effectively convey technical concepts to a non-technical audience.
• Demonstrated success in prospecting new clients, generating leads, and closing sales to meet or exceed revenue targets.
• Creativity and resourcefulness in approaching sales and building long-term customer relationships in innovative ways.
• Proficiency in CRM software, such as Salesforce, to manage sales processes and client relationships effectively.
• The willingness to travel to meet clients or to attend conferences.
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.

Pay Transparency:
Salary Range: $100,000+ depending on experience (base salary), w/uncapped commission. Full time employee compensation includes an Incentive Stock Option (ISO) grant, subject to Board approval.

Expected interviews: Prospecting Exercise - Hiring Manager Interview - How We Work - Pitch / Business Case. 

Array Offers All Full Time Employees the following Benefits and Perks: 

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting 
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office 
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• Commuter benefits for those who choose to go into our New York City or San Francisco office space

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don't meet every single one, we encourage you to still apply. We'd love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants-if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

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