ZipRecruiter

Log In

Altice USA
Altice USA

60 Altice Usa Technical Support Representative Jobs Hiring Near You

Tobii Dynavox

Technical Support Representative

The Technical Support Representative is responsible for handling incoming calls, emails and chat requests received via direct contact or Technical Support line. Shift Hours: Monday-Friday 11:00am-7 ...

SolarWinds

Technical Support Representative

Austin, TX · On-site

About the role SolarWinds is hiring a Tier 2 Technical Support Representative to provide advanced technical support for customers using our monitoring and infrastructure software. In this role, you ...

MCI Careers

Technical Support Representative

Wichita, KS · On-site

$11 - $14/hr

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... We are seeking a motivated and customer-focused Technical Support Representative to join our ...

MCI Careers

Technical Support Representative

Wichita, KS · On-site

$11 - $14/hr

... in the USA, with a strong call center footprint and operations that extend across multiple ... We are seeking a motivated and customer-focused Technical Support Representative to join our ...

HomePro

Technical Support Representative

Carrollton, TX · On-site

This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...

previous page

Showing results 41-60

All JobsAltice Usa JobsAltice Usa Technical Support Representative Jobs

Altice USA Jobs Information

Do workers at Altice USA get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Altice USA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.

At Altice USA, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
47% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Altice USA affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Altice USA?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 65% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Altice USA worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Altice USA workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Altice USA workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Altice USA?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Altice USA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at Altice USA spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at Altice USA?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Altice USA good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Altice USA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Altice USA get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Altice USA?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Altice USA enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Altice USA recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Altice USA?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Altice USA?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Altice USA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Altice USA is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

What other companies are hiring for Technical Support Representative jobs?

Technical Support Representative

Tobii Dynavox

Remote

Full-time

Re-posted 8 days ago

Job description

Why join us?

We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What's more, you'll be part of a work culture where collaboration is the norm and individuality is welcomed.

As a member of our team, you'll have the power to make it happen. You'll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers' lives.

What you'll do:

The Technical Support Representative is responsible for handling incoming calls, emails and chat requests received via direct contact or Technical Support line.

Shift Hours: Monday-Friday 11:00am-7:30pm EST

As a Technical Support Representative, you will be responsible for:

  • Answer incoming calls to the department via the automated call distribution center or direct line and provide callers with needed assistance

  • Provide callers with training and troubleshooting support to address problems or concerns

  • Respond to email messages and chat requests and work with customers to resolve issues

  • Document all calls and interactions including emails and chat requests in the Call Center database

  • Arrange for product repairs when necessary

  • Update customer demographic or personal information in the database

  • Escalate problems/issues when warranted

  • Perform various other tasks as assigned

Minimum Qualifications:

  • High School diploma

  • Associate Degree in Information or Computer Science preferred

  • Previous call center experience a plus

What you'll bring:

  • Interpersonal skills, oral and written communication skills

  • Annunciation and effective customer service phone skills

  • Ability to adapt communication style to better respond and meet the needs of the caller

  • Fluent in Spanish or French a plus

  • Microsoft Office Word and Outlook

  • Windows navigation skills

  • Keyboarding skills

  • Familiarity with database applications, spreadsheets, relational databases a plus

  • Win CE operation systems experience preferred

  • Customer service orientation

  • Ability to maintain composure during stressful situations

  • Troubleshooting skills

  • Detail oriented

Work Environment:

  • Able to sit at a desk for a prolonged period of time

Apply today!

We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we'd love to hear from you.

Where we stand:

We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled

Apply