Altice USA
Altice USA

60 Altice Usa Technical Support Representative Jobs Hiring Near You

For more information, view The Role of the Technical Support Representative Within WeVote, we support our candidates as users of our platform. Timeliness in response is important to their user ...

The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in ...

The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in ...

Be Seen First

Technical Support Representatives are responsible for communicating and coordinating with vendors as needed. Technical Support Representatives also provide guidance, training, and assistance to users ...

Be Seen First

Technical Support Representatives are responsible for communicating and coordinating with vendors as needed. Technical Support Representatives also provide guidance, training, and assistance to users ...

The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in ...

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

Showing results 21-40

Altice USA Jobs Information

Do workers at Altice USA get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Altice USA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.

At Altice USA, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
47% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Altice USA affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Altice USA?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 65% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Altice USA worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Altice USA workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Altice USA workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Altice USA?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Altice USA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at Altice USA spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at Altice USA?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Altice USA good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Altice USA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Altice USA get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Altice USA?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Altice USA enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Altice USA recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Altice USA?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Altice USA?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Altice USA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Altice USA is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Technical Support Rep

We Vote

Oakland, CA • On-site, Remote

Full-time

Re-posted 26 days ago


Job description

* Fraud and phishing warning *
Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you.
Be Part of Something Bigger - Join the WeVote Movement!
WeVote is seeking a dynamic IT System Support Technician to join our passionate team of changemakers in a meaningful volunteer role (~5 hours per week).
About WeVote
WeVote is a nonpartisan nonprofit startup on a mission to strengthen American democracy through innovative technology. As a celebrated Fast Forward nonprofit technology grantee, we're building something special - a movement of 150+ dedicated volunteers creating open-source mobile solutions that reach millions of voters nationwide.
Our challenge? Modern voters are busy, distracted, and pressed for time. Our solution? A streamlined voting experience that takes just 8 minutes, delivered through the downloading of our app. We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact.
For more information, view https://WeVote.US.
The Role of the Technical Support Representative
Within WeVote, we support our candidates as users of our platform. Timeliness in response is important to their user experience. We're looking for volunteers to help manage the questions and issues coming in from political candidates and other platform users. Our user base is expanding, and will eventually be thousands across the United States. The technical support rep will communicate with candidates/users via our ticket tracking system (Zendesk).
What You'll Accomplish:
  • Provide first-line support for incoming support tickets.
  • Respond to incoming issues in a timely way.
  • Identify problems and escalate to the appropriate next level of support as necessary.
  • Understand the platform and data well enough to respond to basic issues.
  • Maintain a 1 business day response time for candidate and internal support inquiries.
  • Collect and analyze data to understand trends and potential solutions.
  • Collaborate with partner teams in WeVote to investigate and resolve candidate/user needs.

Your background:
  • Computer skills required: Google Workspace
  • 1-2 years of experience in technical support
  • Zendesk or similar ticket tracking tool preferred
  • SAAS product support/knowledge preferred
  • Detail oriented
  • Good written communication skills
  • Analytical thinker
  • Ability to work in a fast-paced environment
  • Capability to explain technical concepts to non-technical users

Essential Requirements
Availability: At least 5 hours each week during our core team hours M-F 9 a.m. - 6 p.m PST with the ability to work 1-2 hours during Pacific Time overlap. Hours are flexible as long as a 1 business day response time is met Monday to Friday. Must be available to attend the team meeting each week.
Why This Role Matters
This isn't just volunteer work - it's experience that makes a real difference. You'll develop advanced technical skills, work with cutting-edge civic technology, and help millions of Americans participate more effectively in democracy. Plus, you'll join a network of passionate professionals committed to positive change.
Ready to lead meaningful change while growing your career? We'd love to hear from you.