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Altice USA
Altice USA

60 Altice Usa Technical Support Representative Jobs Hiring Near You

LHH US

Technical Support Rep

Rochelle Park, NJ

$50K - $60K/yr

Technical Support Representative Bergen County, NJ Our client, a leader in entertainment technology, is seeking a Technical Support Representative to provide high-quality technical assistance and ...

Xante corp

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

Docmagic

Technical Support Representative

Torrance, CA · On-site

$26.30 - $36/hr

Position Summary The Technical Support Representative serves as the initial point of contact for primary technical issues and handles escalation inquiries. This role focuses on resolving ...

Xante corp

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

WAZER

Technical Support Representative

Yonkers, NY

We are looking for a Technical Support Representative who is curious, mechanically inclined, and eager to help our customers turn their designs into usable parts. We are looking for energetic ...

MCI Careers

Technical Support Representative

Sydney, NS · On-site

CA$16.75/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... We are seeking a motivated and customer-focused Technical Support Representative to join our ...

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Altice USA Jobs Information

Do workers at Altice USA get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Altice USA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

At Altice USA, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Altice USA affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Altice USA?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 65% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Altice USA worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Altice USA workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Altice USA workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Altice USA?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Altice USA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at Altice USA spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at Altice USA?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Is working at Altice USA good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Altice USA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Altice USA get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Altice USA?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Altice USA enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Altice USA recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get enough training when they start at Altice USA?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get support to advance at Altice USA?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think Altice USA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers feel well informed about how Altice USA is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.
What other companies are hiring for Technical Support Representative jobs?

Technical Support Rep

LHH US

Rochelle Park, NJ

$50K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago

Job description

Technical Support Representative
Bergen County, NJ
Our client, a leader in entertainment technology, is seeking a Technical Support Representative to provide high-quality technical assistance and product support to customers. This role blends hands-on troubleshooting, repair work, and customer interaction, with occasional travel for on-site support.
Key Responsibilities
  • Provide product support to customers via phone and email in a timely and professional manner
  • Issue, track, and process RMA (Return Merchandise Authorization) requests
  • Evaluate, quote, and support the repair of returned products
  • Maintain and update the internal knowledge base with product issues and solutions
  • Perform on-site installation and troubleshooting of products as needed (occasional domestic and international travel)
  • Prepare and deliver monthly reports on support metrics
  • Complete special projects and additional assignments as required
Qualifications
  • Hands-on experience with entertainment lighting technology, including lighting fixtures, moving lights, and controllers
  • Strong troubleshooting skills, both internally and in customer-facing situations
  • Ability to read and interpret electronic schematics (preferred)
  • Excellent verbal communication skills with a customer-focused approach
  • Ability to collaborate effectively with customers, vendors, electricians, and technical teams
  • Proficiency with Microsoft Windows and Microsoft Office
  • Strong organizational skills and attention to detail
Education & Experience
  • Experience as a Stage Electrician strongly preferred
  • Associates or Bachelors degree in Theatre Technology, or equivalent practical experience
or
  • Associates or Bachelors degree in Electrical or Electronics Engineering
This is an excellent opportunity for a technically skilled professional who enjoys problem-solving, working hands-on with products, and delivering exceptional customer support in a dynamic, specialized industry.
The client offers 18 days of PTO to start, 10 company paid holidays, medical, dental, and vision.
Pay Details: $50,000.00 to $60,000.00 per year
Search managed by: Heather Stott-Mason
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.