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60 Alorica Trainer Jobs Hiring Near You

Alorica

Learning Delivery Associate

Corpus Christi, TX · On-site

$18/hr

This position requires flexibility, strong communication skills, and the ability to effectively transition between training and operational responsibilities. ABOUT US At Alorica, we only do one thing ...

Alorica

Learning Delivery Associate

Corpus Christi, TX · On-site

$18/hr

This position requires flexibility, strong communication skills, and the ability to effectively transition between training and operational responsibilities. ABOUT US At Alorica, we only do one thing ...

Alorica

Learning Delivery Associate

Corpus Christi, TX · On-site

$18/hr

This position requires flexibility, strong communication skills, and the ability to effectively transition between training and operational responsibilities. ABOUT US At Alorica, we only do one thing ...

Alorica

Manager Customer Experience Operations

Bluefield, WV · On-site

$125K/yr

Bluefield, WV (Onsite) Employment Type: Full Time ABOUT US At Alorica, we only do one thing - make ... Oversees all aspects of team member training and development related to programs and client needs

Alorica

Supervisor Warehouse Operations

La Vergne, TN · On-site

Employment Type: Full Time ABOUT US At Alorica, we only do one thing - make lives better, one ... Update and draft training material pertaining to production areas assigned to * Responsible for ...

Alorica

Warehouse Associate

La Vergne, TN · On-site

$18.50/hr

Professional and personal development through open-access courses via Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans ...

Alorica

Customer Service Representative

El Paso, TX · On-site

$17/hr

Professional and personal development through open-access courses via Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans ...

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Alorica Jobs Information

What is it like to work at Alorica?

Alorica is a customer experience outsourcing company that values a dynamic and inclusive work environment, fostering a culture of teamwork, innovation, and continuous improvement.

The company's structure is designed to support a collaborative approach, with teams working together to deliver exceptional customer experiences across various industries, including healthcare, technology, and finance. Alorica's work environment is often described as fast-paced and engaging, with opportunities for professional growth and development.

Working at Alorica may appeal to individuals who are passionate about delivering exceptional customer experiences, are eager to learn and grow in a dynamic environment, and value a company that prioritizes employee development and career advancement.

What makes Alorica an attractive place to work?

Alorica is a leading customer experience outsourcing company that provides innovative solutions to businesses across various industries. The company offers a dynamic work environment that values collaboration, diversity, and employee growth, with opportunities for professional development and skill-building through training programs and career advancement. By joining Alorica, individuals can contribute to delivering exceptional customer experiences and be part of a global team that drives business success and growth.

Do workers at Alorica get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Alorica pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

At Alorica, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do part-time workers get paid time off at Alorica?

Only some people who work part-time get paid time off.
57% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Alorica affordable enough for their workers?

Only some people say the health insurance costs are okay.
57% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Alorica?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 78 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 49% of people with changing schedules find out their shifts one week or less ahead of time.
  • 36% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 16% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Alorica worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Alorica workers get to choose the shifts they work?

Most people get to choose which shifts they work.
68% report that they have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Alorica workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Alorica?

Some people find it hard to get time off.
63% of people report it’s hard to get time off.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Alorica managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Alorica spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Alorica?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Alorica job good for students?

Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Alorica good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
47% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Alorica feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Alorica get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 78 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Alorica?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Alorica enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Alorica recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Alorica?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Alorica?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Alorica’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Alorica is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Trainer jobs?

What are the most popular jobs at Alorica?

What are the most popular categories at Alorica?

Infographic showing various Trainer job openings at Alorica in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, and 12% Remote job distribution.

Inbound Customer Service Representative- Immediate Openings

Alorica

Fort Myers, FL • On-site

$15 - $20.25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Alorica rating

5.5

Company rating: 5.5 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

45th of 71 rated call and contact centers

Job description

Company Description
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Job Description
Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.
Qualifications
Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  • Maintains and updates customer information as necessary
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Responds to requests for assistance and/or possible processing of credit card authorizations
  • Tracks call-related information for auditing and reporting purposes
  • Provides feedback reports on call issues related to downtime and/or training issues
  • Upsells to customers as necessary

JOB REQUIREMENTS
Minimum Education and Experience:
  • High School Diploma or GED required; college degree preferred
  • Customer service experience a plus
  • Phone-related customer service a major plus
  • Familiarity with Microsoft Windows, Word, and Excel applications
  • Bilingual language skills a plus

Knowledge, Skills and Abilities:
  • Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time
  • Ability to use phone and computer systems
  • Excellent oral and written communication skills
  • Strong listening/comprehension skills
  • Ability to stay composed and objective
  • Conversational, patient and confident, with a positive attitude

WORKING CONDITIONS
Work Environment
  • A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off
  • Constant usage of phone and computer systems

Physical Demands
  • Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
TAKE THE NEXT STEP
Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.You ready? Let's do this.Equal Opportunity Employer - Veterans/Disabled
Additional Information
WHY JOIN ALORICA?
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of
Making Lives Better with Alorica
, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.Simply put, we want to make lives better... one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive:
  • Paid training
  • Flexible training schedules
  • Medical and dental benefits
  • Paid time off
  • Paid holiday and sick time
  • Retirement planning options (401(k))
  • Employee discounts through client programs

Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best.
So what do you say? Ready to take the next step?

What Alorica employees say

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