With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And ...
60 Alorica Trainer Jobs Hiring Near You
With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And ...
As an Alorica employee, you may receive: * Paid training * Flexible training schedules * Medical and dental benefits * Paid time off * Paid holiday and sick time * Retirement planning options (401(k))
As an Alorica employee, you may receive: * Paid training * Flexible training schedules * Medical and dental benefits * Paid time off * Paid holiday and sick time * Retirement planning options (401(k))
Financial Customer Service Representative- $1,000 New Hire Bonus! Onsite
$13.75 - $18.75/hr
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Financial Customer Service Representative- $1,000 New Hire Bonus! Onsite
$13.75 - $18.75/hr
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And ...
With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And ...
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and ...
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and ...
Learning Delivery Associate
Corpus Christi, TX · On-site
$18/hr
This position requires flexibility, strong communication skills, and the ability to effectively transition between training and operational responsibilities. ABOUT US At Alorica, we only do one thing ...
Learning Delivery Associate
Corpus Christi, TX · On-site
$18/hr
This position requires flexibility, strong communication skills, and the ability to effectively transition between training and operational responsibilities. ABOUT US At Alorica, we only do one thing ...
Customer Support Representative $1,000 New Hire Bonus- Onsite Tucson, AZ
$13.75 - $18.75/hr
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Customer Support Representative $1,000 New Hire Bonus- Onsite Tucson, AZ
$13.75 - $18.75/hr
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
This position requires flexibility, strong communication skills, and the ability to effectively transition between training and operational responsibilities. ABOUT US At Alorica, we only do one thing ...
This position requires flexibility, strong communication skills, and the ability to effectively transition between training and operational responsibilities. ABOUT US At Alorica, we only do one thing ...
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and ...
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and ...
Manager Customer Experience Operations
Bluefield, WV · On-site
$125K/yr
Bluefield, WV (Onsite) Employment Type: Full Time ABOUT US At Alorica, we only do one thing - make ... Oversees all aspects of team member training and development related to programs and client needs
Manager Customer Experience Operations
Bluefield, WV · On-site
$125K/yr
Bluefield, WV (Onsite) Employment Type: Full Time ABOUT US At Alorica, we only do one thing - make ... Oversees all aspects of team member training and development related to programs and client needs
Inbound Customer Service Representative- Immediate Openings
Fort Myers, FL · On-site
$15 - $20.25/hr
As an Alorica employee, you may receive: * Paid training * Flexible training schedules * Medical and dental benefits * Paid time off * Paid holiday and sick time * Retirement planning options (401(k))
Inbound Customer Service Representative- Immediate Openings
Fort Myers, FL · On-site
$15 - $20.25/hr
As an Alorica employee, you may receive: * Paid training * Flexible training schedules * Medical and dental benefits * Paid time off * Paid holiday and sick time * Retirement planning options (401(k))
Remote Healthcare Customer Service Representative
Plantation, FL · Remote
$15.25 - $20.75/hr
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Remote Healthcare Customer Service Representative
Plantation, FL · Remote
$15.25 - $20.75/hr
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Remote Healthcare Customer Service Representative
Humble, TX · Remote
$13.75 - $18.75/hr
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Remote Healthcare Customer Service Representative
Humble, TX · Remote
$13.75 - $18.75/hr
Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Learning Delivery Associate
Corpus Christi, TX · On-site
$18/hr
This position requires flexibility, strong communication skills, and the ability to effectively transition between training and operational responsibilities. ABOUT US At Alorica, we only do one thing ...
Learning Delivery Associate
Corpus Christi, TX · On-site
$18/hr
This position requires flexibility, strong communication skills, and the ability to effectively transition between training and operational responsibilities. ABOUT US At Alorica, we only do one thing ...
Professional and personal development through open-access courses via Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans ...
Professional and personal development through open-access courses via Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans ...
Temporary ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time ... Identify and address agent training needs * Manage team's time entry to ensure 0% discrepancy rate
Temporary ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time ... Identify and address agent training needs * Manage team's time entry to ensure 0% discrepancy rate
Warehouse Associate
$18.50/hr
Professional and personal development through open-access courses via Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans ...
Warehouse Associate
$18.50/hr
Professional and personal development through open-access courses via Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans ...
Warehouse Forklift Reach Truck Operator
La Vergne, TN · On-site
$18.50 - $20/hr
Professional and personal development through open-access courses via Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans ...
Warehouse Forklift Reach Truck Operator
La Vergne, TN · On-site
$18.50 - $20/hr
Professional and personal development through open-access courses via Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans ...
Financial Customer Service Representative - Onsite
El Paso, TX · On-site
$17/hr
Professional and personal development through open-access courses via Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans ...
Financial Customer Service Representative - Onsite
El Paso, TX · On-site
$17/hr
Professional and personal development through open-access courses via Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans ...
Employment Type: Full Time ABOUT US At Alorica, we only do one thing - make lives better, one ... Update and draft training material pertaining to production areas assigned to * Responsible for ...
Employment Type: Full Time ABOUT US At Alorica, we only do one thing - make lives better, one ... Update and draft training material pertaining to production areas assigned to * Responsible for ...
Alorica Jobs Information
What is it like to work at Alorica?
Alorica is a customer experience outsourcing company that values a dynamic and inclusive work environment, fostering a culture of teamwork, innovation, and continuous improvement.
The company's structure is designed to support a collaborative approach, with teams working together to deliver exceptional customer experiences across various industries, including healthcare, technology, and finance. Alorica's work environment is often described as fast-paced and engaging, with opportunities for professional growth and development.
Working at Alorica may appeal to individuals who are passionate about delivering exceptional customer experiences, are eager to learn and grow in a dynamic environment, and value a company that prioritizes employee development and career advancement.
The company's structure is designed to support a collaborative approach, with teams working together to deliver exceptional customer experiences across various industries, including healthcare, technology, and finance. Alorica's work environment is often described as fast-paced and engaging, with opportunities for professional growth and development.
Working at Alorica may appeal to individuals who are passionate about delivering exceptional customer experiences, are eager to learn and grow in a dynamic environment, and value a company that prioritizes employee development and career advancement.
What makes Alorica an attractive place to work?
Alorica is a leading customer experience outsourcing company that provides innovative solutions to businesses across various industries. The company offers a dynamic work environment that values collaboration, diversity, and employee growth, with opportunities for professional development and skill-building through training programs and career advancement. By joining Alorica, individuals can contribute to delivering exceptional customer experiences and be part of a global team that drives business success and growth.
Do workers at Alorica get paid breaks?
Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.
74% of people say they get paid breaks.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Alorica pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.
At Alorica, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
Do part-time workers get paid time off at Alorica?
Only some people who work part-time get paid time off.
57% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between May 2025 and June 2026.
57% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between May 2025 and June 2026.
Is the health insurance from Alorica affordable enough for their workers?
Only some people say the health insurance costs are okay.
57% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.
57% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Alorica?
Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
95% of people say they get paid time off.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.
- 49% of people with changing schedules find out their shifts one week or less ahead of time.
- 36% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 16% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers at Alorica worry about hours?
Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
79% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Alorica workers get to choose the shifts they work?
Most people get to choose which shifts they work.
68% report that they have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.
68% report that they have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it for Alorica workers to change shifts?
Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.
How easy is it to get time off at Alorica?
Some people find it hard to get time off.
63% of people report it’s hard to get time off.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.
63% of people report it’s hard to get time off.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.
Do Alorica managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.
Do jobs at Alorica spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to take sick days at Alorica?
Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.
Is a Alorica job good for students?
Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at Alorica good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
47% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.
47% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Alorica feel treated with respect by their managers?
Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
86% of people say they’re treated with respect by their managers.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Alorica get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Alorica?
Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
68% of people say they often feel stressed at work.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Alorica enjoy their jobs?
Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.
45% of people report they don’t enjoy their job.
Based on data from 75 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Alorica recommend working with their team?
Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 78 people who took the Breakroom Quiz between August 2025 and August 2026.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 78 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Alorica?
Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.
34% of people report they didn’t get enough training when they started working here.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Alorica?
Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Alorica’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers feel well informed about how Alorica is doing?
Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Trainer jobs?
What are the most popular jobs at Alorica?
What are the most popular categories at Alorica?
$20/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
This job post has expired 2 days ago. Applications are no longer accepted.
Alorica rating
5.4
Based on 189 frontline employees who took The Breakroom Quiz
48th of 72 rated call and contact centers
Job description
JOB DESCRIPTION
Position: Bilingual Overnight Customer Service Representative
Location: 1440 Goodyear Dr El Paso TX
Terms: Full-time/Onsite
Pay: $20.00 Per Hour
Bilingual Certification Required At Time Of Interview
Join Team Alorica
At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!
But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
RESPONSIBILITIES
- Assist customers with issues and concerns they are experiencing during the use of the product and/or service
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
QUALIFICATIONS
Job Requirements
- High school diploma or GED
- Customer service experience required
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
- Exceptional listening/comprehension skills
- Professional and courteous
- Customer oriented
- Bilingual English/Spanish
Work Environment
- Regular work performed in a climate-controlled, call-center environment
- Ongoing usage of phone and computer systems
Physical Demands
- Constant sedentary work (sitting long periods of time)
- Overnight Working Hours
Benefits
- Health, dental, and vision coverage/HSA
- Optional daily pay or weekly pay
- Paid time off
- 401K retirement plan
- Leadership programs
- Paid training and tuition reimbursement
- Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
- Additional voluntary benefits
Next Steps
- Place an application
- Complete your online assessment
- Our team will review your application
- If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
About Alorica
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
10,000+ Employees
Headquarters location
Irvine, CA, US