Alchemy Cloud
Alchemy Cloud

14 Alchemy Customer Service Representative Jobs Hiring Near You

About the Role As an engineer in the Infrastructure department at Alchemy, you will design, deploy ... Build and maintain internal developer platform (IDP) capabilities for self-service deployments ...

Ensure customers understand and take advantage of Alchemy and Workday best practices * Help ensure customers remain referenceable * Support Alchemy post-production services customers through defect ...

Ensure customers understand and take advantage of Alchemy and Workday best practices * Help ensure ... Passion for providing exceptional customer service * Bachelor's Degree or commensurate work ...

You'll also mentor associate team members and help guide our Production Services consultants. Your ... Ensure customers understand and take advantage of Alchemy and Adaptive Planning best practices

Senior Consultant, PATT

$100K - $150K/yr

Ensure customers understand and take advantage of Alchemy and Workday best practices. * Strive to ... Strong organizational, interpersonal, communication, and customer service skills with both ...

Senior Product Manager, Defence

Kitchener, ON ยท On-site

CA$105K - CA$135K/yr

Alchemy is backed by leading investors and incubators in Canada, USA, and France such as Y ... leads, customers, partners, leadership, and technical teams. * Identify which requests represent ...

... customers in the sales process, contribute to the evolution of Alchemy's deployment methodology ... Support the proposal process, which may include providing quality assurance for respective service ...

Clinical Pharmacist

Las Vegas, NV ยท On-site

$113K - $136K/yr

Alchemy is powering the future of 340B pharmacy, starting with in-house pharmacies for covered ... Excellent interpersonal, customer service, managerial, and communication skills. * Able to ...

As an Account Executive at Alchemy, you will be pushing the entire blockchain industry forward by ... Engaging with potential customers, understanding their needs, and explaining how the product solves ...

Cloud Infrastructure Engineer

Cloud Infrastructure Engineer

Alchemy

San Francisco, CA โ€ข On-site

$150/day

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago


Job description

About the Role

As an engineer in the Infrastructure department at Alchemy, you will design, deploy, and continuously improve the infrastructure powering our blockchain developer platform - serving 100+ chains, billions of daily requests, and over $150B in annual transactions.

The Infrastructure team provides the infrastructure, tooling, and expertise needed to allow Alchemy engineers to ship, scale, and operate high-quality products in a fast, safe, and cost-efficient manner.

What You'll Do

  • Architect and operate scalable, self-healing infrastructure leveraging Kubernetes, Terraform, and cloud-native tools across multi-region deployments.

  • Drive AI enablement across engineering - ensuring repos, tooling, and workflows are optimized for agentic development with tools like Claude Code, Cursor, and Codex.

  • Build AI-powered infrastructure tooling and automation (e.g., automated K8s upgrades, IaC plan analysis, cost optimization advisors, MCP servers, n8n workflows).

  • Build and maintain internal developer platform (IDP) capabilities for self-service deployments, observability, and reliability.

  • Develop observability frameworks using Prometheus and Grafana for metrics, dashboards, and alerting.

  • Lead incident management with blameless post-mortems; define and enforce SLIs, SLOs, and error budgets across services.

  • Design and manage multi-cloud, multi-region network architecture - VPC design, IPAM, DNS (Cloudflare), cross-cloud connectivity, security groups, and edge-proxy/istio gateway configuration.

  • Collaborate with security teams to embed compliance into infrastructure, including IaC scanning and runtime protection.

  • Provide technical leadership and mentorship to elevate the team's operational capabilities.

What We're Looking For

  • 5+ years as an Infrastructure Engineer focused on reliability (SRE, Production Engineer, Platform Engineer).

  • Experience driving company-wide reliability efforts, including SLO frameworks and error budget policies.

  • Strong proficiency with observability stacks: OpenTelemetry, Prometheus/Grafana.

  • Deep experience with cloud infrastructure (AWS/GCP), Kubernetes, and multi-region architectures.

  • Skilled with Terraform, Helm, and GitOps workflows (e.g., ArgoCD) with an automation-first mindset.

  • Experience leveraging agentic development tools (Claude Code, Cursor, Codex) and workflow automation (n8n) to accelerate IaC and build internal tooling is a strong plus.

  • Solid networking fundamentals - VPC design, DNS, IPAM, security groups, cross-cloud connectivity, and service mesh (e.g., Istio) experience is a plus.

  • Strong cross-functional communicator across SRE, security, and product engineering.

  • Blockchain infrastructure, distributed systems, or high-throughput RPC experience - not required but a plus.

Benefits and Perks

Medical, Dental, & Vision

Gym Reimbursement

Home Office Build-out Budget

In-Office Group Meals

Wellbeing & Mental Health Perks

Learning & Development Stipend

Company Sponsored Conferences & Events

HSA and FSA Plans

Fertility Benefits

More on the Role

Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.