30 Ags Customer Service Representative Jobs Hiring Near You

Job Overview
The VP of Data & Analytics is the senior leader responsible for AGS's entire data strategy, data
platform, and analytical capabilities. This role is responsible for end-to-end data ownership across game development analytics (game performance, player telemetry) and internal business functions (FP&A, operations reporting, commercial analytics). The VP of Data & Analytics will also ensure the same metrics and reporting is used across different functions and is a critical enabler of the agentic AI program, as every AI initiative depends on the clean, reliable data infrastructure this role builds and governs.
Responsibilities

• Own AGS's data strategy end-to-end - data sourcing, data platform architecture, dataproducts, data governance, and data quality across all functions
• Own the data warehouse architecture - OneLake/Microsoft Fabric implementation, ingestion pipelines from ERP, CRM, game cabinets, and iGaming platforms
• Bridge game development and internal functions - ensure game analytics (telemetry, performance data, player behavior) and internal analytics (FP&A, ops, sales reporting) are served by a unified data platform
• Define and enforce data governance standards - data ownership, data classification, dataquality SLAs, lineage documentation, and access controls
• Build data products - operator-facing performance dashboards, executive scorecards, game analytics products that serve game designers and commercial teams
• Drive the telemetry strategy - ensure cabinet telemetry data flows from AGS's deployed fleet into the data platform to enable predictive maintenance and yield management
• Support the agentic AI program - ensure data infrastructure is sequenced and delivered to unblock ML model development and AI agent deployment
• Manage vendor relationships - Microsoft Fabric, data tooling providers, and analytics platform vendors
• Establish data literacy across the organization - training and enabling business users to access and use data through self-serve analytics tools like PowerBI

Skills/Requirements

• 10+ years of progressive data and analytics leadership, with at least 3 years in a VP, Senior
• Director, or Head of Data role
• Proven data platform build experience - has built or significantly transformed a data warehouse, data lake, or lakehouse from the ground up at a company of comparable scale
• Microsoft Fabric / Azure Data Stack expertise preferred - familiarity with OneLake, Azure Data Factory, Azure Synapse, and Power BI
• Strong data engineering foundations - deep enough technical understanding to review architecture decisions, evaluate engineering quality, and hire and develop data engineers
• Data governance expertise - experience implementing MDM, data cataloging (Purview, Collibra, or equivalent), and data quality frameworks
• Cross-functional stakeholder management - has served both technical teams (game developers, ML engineers) and business stakeholders (CFO, VP Sales) with data products
• Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or related field

Preferred

• Gaming or B2B manufacturing industry experience
• Familiarity with SAS protocol and casino management system data structures
• Experience with game telemetry, IoT data, or distributed asset data strongly preferred- understanding of event-based data at scale

Note: All offers are contingent upon successful completion of a background check
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer
Job Snapshot

• Location:
  Las Vegas, Nevada
• Job Type:
  Executive/HR/IT
• Date Posted:
  07/20/2026

About Us
AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com.
Job Snapshot

• Location:
  Las Vegas, Nevada
• Job Type:
  Executive/HR/IT
• Date Posted:
  07/20/2026

Job Description
Job Overview
The VP of Data & Analytics is the senior leader responsible for AGS's entire data strategy, data
platform, and analytical capabilities. This role is responsible for end-to-end data ownership across game development analytics (game performance, player telemetry) and internal business functions (FP&A, operations reporting, commercial analytics). The VP of Data & Analytics will also ensure the same metrics and reporting is used across different functions and is a critical enabler of the agentic AI program, as every AI initiative depends on the clean, reliable data infrastructure this role builds and governs.
Responsibilities

• Own AGS's data strategy end-to-end - data sourcing, data platform architecture, dataproducts, data governance, and data quality across all functions
• Own the data warehouse architecture - OneLake/Microsoft Fabric implementation, ingestion pipelines from ERP, CRM, game cabinets, and iGaming platforms
• Bridge game development and internal functions - ensure game analytics (telemetry, performance data, player behavior) and internal analytics (FP&A, ops, sales reporting) are served by a unified data platform
• Define and enforce data governance standards - data ownership, data classification, dataquality SLAs, lineage documentation, and access controls
• Build data products - operator-facing performance dashboards, executive scorecards, game analytics products that serve game designers and commercial teams
• Drive the telemetry strategy - ensure cabinet telemetry data flows from AGS's deployed fleet into the data platform to enable predictive maintenance and yield management
• Support the agentic AI program - ensure data infrastructure is sequenced and delivered to unblock ML model development and AI agent deployment
• Manage vendor relationships - Microsoft Fabric, data tooling providers, and analytics platform vendors
• Establish data literacy across the organization - training and enabling business users to access and use data through self-serve analytics tools like PowerBI

Skills/Requirements

• 10+ years of progressive data and analytics leadership, with at least 3 years in a VP, Senior
• Director, or Head of Data role
• Proven data platform build experience - has built or significantly transformed a data warehouse, data lake, or lakehouse from the ground up at a company of comparable scale
• Microsoft Fabric / Azure Data Stack expertise preferred - familiarity with OneLake, Azure Data Factory, Azure Synapse, and Power BI
• Strong data engineering foundations - deep enough technical understanding to review architecture decisions, evaluate engineering quality, and hire and develop data engineers
• Data governance expertise - experience implementing MDM, data cataloging (Purview, Collibra, or equivalent), and data quality frameworks
• Cross-functional stakeholder management - has served both technical teams (game developers, ML engineers) and business stakeholders (CFO, VP Sales) with data products
• Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or related field

Preferred

• Gaming or B2B manufacturing industry experience
• Familiarity with SAS protocol and casino management system data structures
• Experience with game telemetry, IoT data, or distributed asset data strongly preferred- understanding of event-based data at scale

Note: All offers are contingent upon successful completion of a background check
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer
About Us
AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com.