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Summary

The Licensing Specialist is responsible for delivery and assisting families with licensing services to clients requiring foster care and/or adoption services, including therapeutic foster care.  The Licensing Specialist is also responsible for associated program support, public relations, outreach, and recruitment.

Primary Job Functions

1. Licensing Services

• Complete foster home licensing and relicensing requirements for adoptive and foster/adoptive families
• Meet with prospective foster/adoptive families for orientation, licensing and re-licensing purposes
• Maintain complete and accurate records on all services provided, and submit accurate and thorough reports on a timely basis
• Prepare families for placement through TIPS-MAPP/Deciding Together preparation classes

1. Outreach and Recruitment

• Participate in outreach efforts, including media contacts, speakers’ bureaus, working with volunteers and fundraising, advocacy, or public awareness events, and networking with other agencies regarding adoption issues
• Assist with recruitment activities for resource parents for special needs children, using professional and social contacts in the community, area churches and civic organizations, as well as public relations efforts to identify potential adoptive parents

1. General

• Enter data and required case documentation into client database (Echo/Binti) by the last day of the month and submit by the 5th of the following month to Program Supervisor 
• Prepare for annual and follow-up audit visits from State Department of Social Services representative for agency re-licensing or from Managed Care Organizations (MCO’s) for therapeutic foster care services, and other licensing or regulatory entities
• Participate in Continuous Quality Improvement process
• Participate in supervision with supervisor as required
• Collaborate with other staff in providing support services and planning social events for foster and adoptive families each year
• Provide social work assistance to other Permanency programs when deemed necessary by the supervising staff or agency
• Adhere to Social Work Code of Ethics or to the Code of Ethics appropriate to the applicable licensure/credentialing and comply with professional standards of the Child Welfare League

1. Contribute to a positive, engaging work environment.

• Display sensitivity to the service population’s cultural and socioeconomic characteristics
• Demonstrate the CHS Mission, Vision, and Values in the performance of all job duties.
• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training, and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures, and other obligations.
• Perform other duties related to department goals and projects as needed.

Education, Licenses & Certifications:

• Bachelor’s degree in social work or related human services degree from an accredited college or university required, Master’s degree in social work highly preferred
• TIPS-MAPP/Deciding Together training and State Foster Care Licensing training preferred

Experience:

• 2-5 years’ child welfare services experience required

Competencies

Skills and Proficiency in:

• Strong organizational ability
• Strong working knowledge of human service systems for youth, young adults, and families and an ability to bring together and collaborate with diverse community partners
• Excellent oral and written communication skills with proven effective organizational and time management skills
• Intermediate computer skills (Microsoft Applications as well as electronic data systems, time sheets, expense reports, use of virtual platforms for meetings)

Ability to:

• Ability to work independently from a home office and maintain adherence to deadlines.
• Must be physically able to use standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines 
• Must be physically able to transport clients in own vehicle, conduct on-site visits, and able to lift/move up to 25 pounds while supporting needs of the clients
• Frequent travel required
• Availability for occasional evening and weekend hours
• Maintain a valid North Carolina driver’s license, adequate auto insurance, and have access to an operating vehicle to attend to CHS business

Schedule Expectations

This position is a salary exempt job that will require some weekends, and evenings work. Along with working our standard scheduled week. The ability to work flexible hours is required to meet business needs. If working remotely, will be required to be available by telephone and email during specified hours as required. Frequent travel required to conduct business-related activities.

Physical Effort and Work Environment

Reasonable accommodations will be made for individuals with disabilities.

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24%

25%-

49%

50%-

74%

75%-

100%

Sitting: Will remain in a seated position.

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Fingering/Grasping: Will perform repetitive tasks to include keyboarding, handwriting and equipment operation.

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Standing/Walking: Will move about from one area of the workplace to another.

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Climbing/Stooping/Reaching: Will bend, twist, squat, stoop, kneel, crouch and reach at or above shoulder level.

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Lifting: Will lift and carry objects up to 25 lbs.

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Pulling/Pushing: Will transport loads of up to 40 lbs.

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Work Environment: Will work in office/care facility/ home environment; with possible exposure to communicable diseases and/or uncontrolled situations.

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