Advantmed partners with managed care organizations to deliver the optimal combination of ... Making sales or recommendations for products or services that suit client needs better. * Taking ...
3 Advantmed Product Manager Jobs Hiring Near You
Advantmed partners with managed care organizations to deliver the optimal combination of ... Making sales or recommendations for products or services that suit client needs better. * Taking ...
The abstraction team will meet chart abstraction productivity standards. Job Roles and ... Data entry into Advantmed proprietary software. * Maintain accuracy thresholds as set forth by ...
The abstraction team will meet chart abstraction productivity standards. Job Roles and ... Data entry into Advantmed proprietary software. * Maintain accuracy thresholds as set forth by ...
Productivity Tools: Swiftly utilize MS Office tools to streamline tasks and enhance productivity. * Call Volume Management: Handle a high volume of outgoing calls effectively. Requirements ...
Productivity Tools: Swiftly utilize MS Office tools to streamline tasks and enhance productivity. * Call Volume Management: Handle a high volume of outgoing calls effectively. Requirements ...
Advantmed Jobs Information
What is it like to work at Advantmed?
Advantmed is a company that values collaboration and innovation, fostering a dynamic work environment where employees can contribute to the development of cutting-edge healthcare solutions.
As a leading provider of risk adjustment and quality improvement services, Advantmed has a team structure that emphasizes expertise and specialization, with professionals working together to deliver high-quality results for clients. The company's mission is to improve healthcare outcomes and reduce costs through data-driven insights and personalized support.
Working at Advantmed may appeal to candidates who are passionate about healthcare and data analysis, as the company offers opportunities for professional growth and development in a fast-paced and supportive environment.
As a leading provider of risk adjustment and quality improvement services, Advantmed has a team structure that emphasizes expertise and specialization, with professionals working together to deliver high-quality results for clients. The company's mission is to improve healthcare outcomes and reduce costs through data-driven insights and personalized support.
Working at Advantmed may appeal to candidates who are passionate about healthcare and data analysis, as the company offers opportunities for professional growth and development in a fast-paced and supportive environment.
What makes Advantmed an attractive place to work?
Advantmed is a leading healthcare technology company that specializes in value-based care solutions, positioning itself at the forefront of the industry's shift towards more efficient and effective healthcare delivery models.
The company's work environment is characterized by a culture of innovation, collaboration, and continuous learning, where employees are encouraged to share ideas and work together to drive meaningful change in the healthcare sector. Advantmed's commitment to employee growth and development is evident in its investment in training programs, mentorship opportunities, and career advancement pathways.
By joining Advantmed, professionals can contribute to the development of cutting-edge healthcare solutions, collaborate with a talented team of experts, and enjoy opportunities for professional growth and development in a dynamic and forward-thinking organization.
The company's work environment is characterized by a culture of innovation, collaboration, and continuous learning, where employees are encouraged to share ideas and work together to drive meaningful change in the healthcare sector. Advantmed's commitment to employee growth and development is evident in its investment in training programs, mentorship opportunities, and career advancement pathways.
By joining Advantmed, professionals can contribute to the development of cutting-edge healthcare solutions, collaborate with a talented team of experts, and enjoy opportunities for professional growth and development in a dynamic and forward-thinking organization.
What other companies are hiring for Product Manager jobs?
What are the most popular jobs at Advantmed?
$15 - $17/hr
Full-time
Medical, PTO
Posted 20 days ago
Job description
Title: Contact Center Representative - IHA (In-Home Health Assessment) Scheduling Team
Availability: Immediate
Hourly Rate: $15-17/hour + PTO & Health Benefits
Location: Remote, US
Bilingual proficiency in English and Spanish is mandatory for this role, as the representative will interact with diverse customer populations across both languages.
To help you learn more about the position, including its responsibilities and compensation rate, we have prepared a brief video presentation. You can access the video using the following link: IHA, Contact Center Representative
About Advantmed: www.advantmed.com
Founded in 2005 and based in Orange County, California, Advantmed, LLC is a healthcare information management company that helps health plans, managed care organizations, and life insurance companies optimize revenue and improve quality outcomes. Advantmed partners with managed care organizations to deliver the optimal combination of capabilities unique to each organization needed to achieve the objectives, including risk analytics, NCQA-certified HEDIS ® software, medical record retrieval, medical record abstraction, risk adjustment coding, and provider education.
Job Description
Executive Summary
Summary
Key Responsibilities:
Requirements
Skills
Competency
Availability: Immediate
Hourly Rate: $15-17/hour + PTO & Health Benefits
Location: Remote, US
- Applicants must be eligible to work and perform their job responsibilities within the United States.
- A key prerequisite for this role is that the candidate must have a Windows 11 Pro laptop or desktop with video-calling capabilities, along with a high-speed and stable internet connection.
Bilingual proficiency in English and Spanish is mandatory for this role, as the representative will interact with diverse customer populations across both languages.
To help you learn more about the position, including its responsibilities and compensation rate, we have prepared a brief video presentation. You can access the video using the following link: IHA, Contact Center Representative
About Advantmed: www.advantmed.com
Founded in 2005 and based in Orange County, California, Advantmed, LLC is a healthcare information management company that helps health plans, managed care organizations, and life insurance companies optimize revenue and improve quality outcomes. Advantmed partners with managed care organizations to deliver the optimal combination of capabilities unique to each organization needed to achieve the objectives, including risk analytics, NCQA-certified HEDIS ® software, medical record retrieval, medical record abstraction, risk adjustment coding, and provider education.
Job Description
Executive Summary
- The ideal candidate would be someone who has 2+ years of call center experience in a target-driven environment
- Experience working in an outbound sales process is a plus
- Outgoing and pleasing personality on the phone. Excellent communication skills with clear diction
- Good time manager. Ability to multitask and work in a challenging environment
- Ready to learn and grow. Go-getter mindset.
Summary
- Will be responsible for handling inbound and outbound calls to schedule health assessment visits (Member Engagement)
Key Responsibilities:
- Answering or making calls to members to book appointments for their no-cost In-home Health Assessments
- Learn about and address customer needs, complaints, or other service issues.
- Responding efficiently and accurately to callers, explaining possible solutions/rebuttals, and ensuring that customers feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
- Building lasting relationships with customers and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent, consistent customer service
- Making sales or recommendations for products or services that suit client needs better.
- Taking part in training and other learning opportunities to expand knowledge of the company and position.
- To be available on meetings on camera as and when needed
- Adhering to all company policies and procedures.
- Additional ad-hoc tasks as assigned by the Call Center Supervisor
Requirements
Skills
- Outgoing personality and sales approach
- Solid work history, citing any recognition and promotion
- Ability to thrive in a fast-paced, energetic environment doing multi-tasking on the system while talking to the customer on the phone
- Customer service or other directly related experience is a plus
- Ability to collaborate and be a team player
- Various software and data entry proficiency, including MS Office
- Ability to type 40Wpm, 60Wpm is preferred
- Strong communication and time management skills
- Supreme ability to demonstrate customer empathy and build a connection with excellent customer diplomacy skills
- Problem solver, ability to multi-task, think creatively, and escalate issues and ideas to solve these issues
- Honesty and integrity
- Bilingual proficiency in English and Spanish is mandatory for this role, as the representative will interact with diverse customer populations across both languages.
Competency
- Excellent attendance and work record
- Ability to professionally articulate customer call scripts
- Exceptional customer service and active listening skills
- Ability to empathize and manage personal emotions
- Ability to function as an effective team member
- Ability to internalize and follow protocols/guidelines
- Demonstrate excellent oral and written communication skills; correct spelling is a must
- Strong time management skills and decision-making skills
- Strong computer skills required
- Must have a working knowledge of MS Office applications: Word, Excel, and Outlook
- Ability to be flexible with schedule (between hours of 6 am PST - 6 pm PST Monday through Friday, possible Saturday hours) and adapt to change.
About Advantmed
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
201 - 500 Employees
Headquarters location
Santa Ana, CA, US
Year founded
2005