60 Advanced Energy Customer Service Representative Jobs Hiring Near You

ABOUT ADVANCED ENERGY

Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.

WHY BE A PART OF ADVANCED ENERGY?

Some people say it's like working in the best of two worlds. We operate like an agile, growing, small company - you can see your work make a difference to the company every day. Things move quickly and you can see and feel it. At the same time, we're a global company founded in 1981 and have been publicly traded for more than 28 years. We have a strong cash position, deep trust and partnership with leading customers, a global best-in-class operations capability, and a proven leadership team. We have a track record and resources to make things happen both organically and inorganically. Being part of a nimble company with a solid foundation attracts team members that are capable, driven and like a challenge. Our employees collaborate and know how to have fun inventing, working, building and winning together. At our core, we are Advanced Energy - powering the future, together.

 

POSITION SUMMARY:

Join our high-impact team developing next-gen Advanced Energy power supply products for semiconductor manufacturing equipment. We're seeking a creative, results-driven engineering manager to lead a multi-disciplinary team (electrical, mechanical, firmware, and advanced technology development) and drive product delivery from concept to launch.

This role oversees new product development and portfolio sustaining efforts at a division level, with strong visibility to customers and leadership. Occasional travel may be required.

Ideal candidates are systems thinkers with extensive electronic product development experience who thrive in coaching cultures, embrace technical challenges, and build agile, high-performing teams. This role offers excellent opportunities for long-term career growth in a dynamic multinational technology company.

RESPONSIBILITIES:

• Lead new platform implementations and rapid prototyping initiatives.
• Manage personnel while providing systemslevel engineering leadership for plasmagenerating products.
• Translate customer needs into detailed component level requirements and ensure cross functional alignment.
• Set clear goals and priorities, communicating them effectively to the team.
• Apply agile methods to prioritize critical functionality and manage risks.
• Mentor engineers through technical coaching and architecture discussions.
• Oversee execution of programs following the Product Development Process (PDP).
• Ensure creation and maintenance of essential project documentation.
• Report progress and status to leadership against team commitments.
• Collaborate with cross-functional teams (product management, NPI, purchasing, quality, program management, finance, safety, production).
• Coordinate with advanced development teams to assess technology readiness.
• Interact with key customers, establishing trust and confidence in our products and engineering capabilities.
• Align with customer teams on requirements, integration, and issue resolution.

 

WORK ENVIRONMENT:

• On-site- Redwood City, CA
• Standard office and laboratory environment.
• Occasional travel domestic and international for short periods.

QUALIFICATIONS:

• Skilled at building relationships and influencing stakeholders at all levels to drive alignment and results.
• Proven leader in electronics and hardware development with hands-on experience managing people, teams, and crossfunctional projects.
• Proven track record of successful electronic product launches.

EXPERIENCE:

• 10+ years of experience in the electronics industry, with exposure to power electronics, plasma generation, and semiconductor process equipment.
• Familiar with lab test equipment, including oscilloscopes, power supplies, and DMMs, as well as typical design team equipment requirements.
• Understanding manufacturing processes including Six Sigma, Gauge R&R, ECO management, and production transfer.

Desired:

• Strong background in circuit design analysis, prototyping, simulation, and validation- high power RF or SMPS power electronics experience.
• Working knowledge of compliance standards (UL, CSA, SEMI, IEC, ANSI, IPC); UL/CSA experience.

EDUCATION: 

• Bachelor's degree Electrical Engineering (master's or PhD preferred).
• PMP or Agile certification is a plus.

 COMPENSATION:                               

As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting.  Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific office location.  The range of starting pay for this role is $190,000 to $250,000 per year.   

BENEFITS:

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce.Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and discounted Employee Stock Purchase Plan.

In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In the U.S., we offer a rich benefits package that includes:

• Medical - multiple medical plans are available to choose from
• Short and long-term disability and life insurance
• Health savings and flexible spending accounts
• Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid sick time, and 12 paid holidays
• 8 hours of paid volunteer time off
• 8 weeks of paid parental leave for both parents
• Company matched 401(k)
• Tuition reimbursement
• Expanded mental health coverage and employee assistance programs 
• Other voluntary benefits include critical illness, accident and hospital indemnity, pet insurance, identify theft, and legal assistance

Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities. 

Advanced Energy is also committed to providing reasonable accommodations in our job application process/procedures for qualified individuals with disabilities. If you require assistance in completing an Advanced Energy application, please reach out to HumanResources@aei.com.