60 Advanced Energy Customer Service Representative Jobs Hiring Near You

ABOUT ADVANCED ENERGY

Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.

WHY BE A PART OF ADVANCED ENERGY?

Some people say it's like working in the best of two worlds. We operate like an agile, growing, small company - you can see your work make a difference to the company every day. Things move quickly and you can see and feel it. At the same time, we're a global company founded in 1981 and have been publicly traded for more than 28 years. We have a strong cash position, deep trust and partnership with leading customers, a global best-in-class operations capability, and a proven leadership team. We have a track record and resources to make things happen both organically and inorganically. Being part of a nimble company with a solid foundation attracts team members that are capable, driven and like a challenge. Our employees collaborate and know how to have fun inventing, working, building and winning together. At our core, we are Advanced Energy - powering the future, together.

POSITION SUMMARY:         

Advanced Energy is seeking a strategic and execution focused Digital Product Owner based in our corporate headquarters in Denver, Colorado. Success in this role means serving as a pivotal driver of Advanced Energy's digital growth strategy-- leading initiatives that directly shape the "Digital DNA" of the company. The role will lead several strategic initiatives, including but not limited to:

• Transforming the engineering experience with interactive digital tools
• Driving digital ecommerce capabilities across Advanced Energy's distribution channel
• Developing scalable, selfservice digital customer support experiences

The Digital Product Owner will build strong partnerships across our business and corporate functions, while also cultivating relationships with external customer-facing stakeholders.

RESPONSIBILITIES:

• Drive enterpriselevel digital transformation initiatives that elevate Advanced Energy's digital presence and streamline the customer, engineering, and partner experience.
• Partner with sales channel management to maintain a robust digital presence for Advanced Energy products across distribution partners.
• Partner with IT, Field Applications Engineering, and Product Line Marketing Management to ensure engineering digital tools used by Advanced Energy customers are aligned with the broader digital strategic roadmap.
• Partner with other Product Owners and Sales Operations teams in defining and driving the self-serve digital support technology and business roadmap.
• Support cross-functional alignment across global engineering, marketing, and sales teams to ensure consistent messaging and customer engagement.
• Translate business objectives, constraints, and priorities into clear, actionable technical direction-and vice versa.
• Provide clear guidance when teams encounter ambiguity around "what's next."

 

WORK ENVIRONMENT:

• Location: Denver, Colorado.
• Environment: Standard office environment, onsite at Corporate HQ.

 

QUALIFICATIONS:

• PMP or other project management certifications are a plus.
• Strong understanding of software delivery, Agile practices, and crossfunctional teamwork

• Experience with B2B manufacturing ecosystem (manufacturer, distributor, others), preferred. Knowledge of the B2B industry, customer experience nuances, relationships with distributors, a plus.

• Multilingual proficiency in project management, software development lifecycle, digital user experience (UX).

• Demonstrated strong interpersonal, listening, and communication skills, with the ability to effectively influence stakeholders at all levels of the organization, including executive leadership.

• Exceptional communication, analytical and strategic thinking skills.

• Comfort adapting priorities and leadership style based on team and project needs.

• Strong attention to detail.

• Growth mindset: curious, coachable, and eager to learn.

• Self-motivated individual with ability to handle multiple high priority demands.

• Strong ability to influence senior leadership decision-making and create compelling business cases to secure executive level buy-in.

• Strong proficiency in Excel and PowerPoint.

• Strong proficiency in Jira, Smartsheet.

 

EXPERIENCE:

• +5 years of experience building and optimizing digital experience, preferably in B2B websites.
• Hands-of experience leading and supporting initiatives involving internal and external cross functional stakeholders.

• Proven experience building or launching products, platforms, or internal systems.

• Proven success in a technology or manufacturing company with long sales cycles and global operations.

• Hands-on experience with Waterfall and Agile project management methodologies.

 

EDUCATION:

• Bachelor's degree in Business, Marketing, Engineering, or related field required.

• Advanced degrees such as MBA or equivalent preferred.

 

COMPENSATION:                            

As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting.  Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific office location.  The range of starting pay for this role is $115,000 to $150,000 per year.   

 

BENEFITS:

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce.Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and discounted Employee Stock Purchase Plan.

In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In the U.S., we offer a rich benefits package that includes:

• Medical - multiple medical plans are available to choose from
• Short and long-term disability and life insurance
• Health savings and flexible spending accounts
• Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid sick time, and 12 paid holidays
• 8 hours of paid volunteer time off
• 8 weeks of paid parental leave for both Moms and Dads
• Company matched 401(k)
• Tuition reimbursement
• Expanded mental health coverage and employee assistance programs
• Other voluntary benefits include critical illness, accident and hospital indemnity, pet insurance, identify theft, and legal assistance

Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities. 

Advanced Energy is also committed to providing reasonable accommodations in our job application process/procedures for qualified individuals with disabilities. If you require assistance in completing an Advanced Energy application, please reach out to HumanResources@aei.com.

CO ONLY:

Applications will be accepted through 06/26/2026, the company reserves the right to review applications at any point after they are submitted.