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Advanced Drainage Systems
Advanced Drainage Systems

109 Advanced Drainage Systems Customer Service Representative Jobs Hiring Near You

Advanced Drainage Systems

Senior Data Engineer

Hilliard, OH · On-site

$100K - $136K/yr

Overview Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic ... Direct impact on manufacturing optimization, product innovation, and customer insights * Work with ...

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Advanced Drainage Systems Jobs Information

What is it like to work at Advanced Drainage Systems?

Advanced Drainage Systems (ADS) is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment.

ADS is a leading manufacturer of water management products, with a global presence and a diverse product portfolio that includes corrugated plastic stormwater and sanitary sewers, filtration systems, and more. The company operates with a decentralized structure, allowing for regional autonomy and flexibility, and prioritizes employee development through training programs and career advancement opportunities.

Working at ADS may appeal to candidates who are passionate about water management, sustainability, and innovation, as the company offers a unique opportunity to contribute to the development of essential infrastructure and make a positive impact on communities worldwide.

What makes Advanced Drainage Systems an attractive place to work?

Advanced Drainage Systems (ADS) is a leading manufacturer of water management products and solutions, with a strong reputation for innovation and commitment to sustainability in the infrastructure and construction industries.

ADS offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and growing company.

Joining ADS can provide individuals with a chance to contribute to the development of critical water management infrastructure, work on cutting-edge projects, and advance their careers in a company that prioritizes employee development and community engagement.

Do workers at Advanced Drainage Systems get paid breaks?

Sometimes. Only some people get paid breaks.
54% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Advanced Drainage Systems pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and June 2026.

At Advanced Drainage Systems, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Advanced Drainage Systems affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Advanced Drainage Systems?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 90% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Advanced Drainage Systems worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Advanced Drainage Systems workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Advanced Drainage Systems workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Advanced Drainage Systems?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Advanced Drainage Systems managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Advanced Drainage Systems spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Advanced Drainage Systems?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Advanced Drainage Systems good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Advanced Drainage Systems feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Advanced Drainage Systems get to take their breaks without interruption?

Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Advanced Drainage Systems?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Advanced Drainage Systems enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Advanced Drainage Systems recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Advanced Drainage Systems?

Some people didn’t get enough training when they started.
62% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Advanced Drainage Systems?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Advanced Drainage Systems’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Advanced Drainage Systems is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Advanced Drainage Systems?

What are the most popular categories at Advanced Drainage Systems?

Infographic showing various Customer Service Representative job openings at Advanced Drainage Systems in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 4% Hybrid, and 1% Remote job distribution.

Market Manager (Treatment)

Advanced Drainage Systems

Hilliard, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago

Advanced Drainage Systems rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

45th of 85 rated plastic manufacturers

Job description

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.


We are looking for a Market Manager to lead a team of Sales Professionals to support the Treat segment of the business.  This role will be focused on driving awareness of solutions for water quality challenges and driving results.  This role is also expected to serve as the technical expert on regulations in this space and translate into actions to support needs of customers.   

Key Responsibilities 

  • Develop and execute market strategy.
  • Identify growth opportunities and competitive positioning.
  • Manage team of Water Quality focused Sales Specialists.
  • Lead cross-functional market reviews and alignment.
  • Drive profitable growth Water Quality  products in the Treat category. 
  • Actively understand regulatory dynamics.
  • Set and execute performance goals for the region.
  • Drive customer and competitor insights into action.  Communicate market conditions, competitive activity, and market intel.
  • Ability to offer technical support  and guidance to Field Sales and customers.
  • Build strong relationships with Field Sales team and customers.
  • Collaborate with internal departments (operations, order management, product development, Sales) to maximize performance.
  • Monitor and manage key daily metrics (orders, shipments, yield, etc.). 

Qualifications 

  • Bachelor’s degree required (Business, Engineering, or technical field preferred).
  • 7-15 years of constructionrelated support experience.
  • Experience with engineered or technical products.
  • Recognition as a strong industry sales performer (awards, measurable achievements, etc.).
  • Ability to travel up to 75% (US and Canada).

Skills & Competencies 

  • Strong business acumen across sales, finance, and operations.
  • Excellent verbal and written communication skills.
  • Ability to negotiate effectively and build longterm relationships.
  • Highly organized with strong analytical abilities.
  • Goaldriven, selfmotivated, and competitive.
  • Strong leadership and decisionmaking skills.
  • Proficient in Microsoft Office and general computer applications.
  • Effective timemanagement and the ability to multitask.
  • Professional executive presence and clear communication abilities. 

#LI-JC1

#LI-Onsite


Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs.

 Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.

*100% paid by ADS.


Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world.

Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success.

Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year.

Learn More: https://www.adspipe.com/about-us


ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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