Academy Bus
Academy Bus

43 Academy Bus Customer Service Manager Jobs Hiring Near You

Dispatcher

Baltimore, MD · On-site

$22/hr

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of ... manage in a fast paced, high change work environment * Solid internal and external customer service ...

Academy Bus is seeking a skilled Diesel Mechanic- Road Service. The position is based out of our Secaucus, NJ facility and will operate a full equipped service truck and provide field service to our ...

Academy Bus is seeking a full-time Class A- Senior Bus Mechanic with road service experience for the PM shift for our Clearwater, FL location. $2500 Sign on bonus. 2nd Shift: 3:00pm - 11:30pm Pay ...

Academy Bus is seeking a skilled Diesel Mechanic- Road Service. The position is based out of our Secaucus, NJ facility and will operate a full equipped service truck and provide field service to our ...

Dispatcher

Baltimore, MD · On-site

$22/hr

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of ... manage in a fast paced, high change work environment * Solid internal and external customer service ...

Dispatcher

Braintree, MA · On-site

$20/hr

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of ... manage in a fast paced, high change work environment * Solid internal and external customer service ...

Dispatcher

Newark, NJ · On-site

$27/hr

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of ... manage in a fast paced, high change work environment * Solid internal and external customer service ...

Dispatcher

Bristow, VA · On-site

$24 - $26/hr

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of ... manage in a fast paced, high change work environment * Solid internal and external customer service ...

Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving ... customer service. Earn $20.00 per hour. Schedule: This position requires the ability to work a ...

New

Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving ... customer service. Earn $20.00 per hour. Schedule: This position requires the ability to work a ...

Academy Bus is seeking a full-time hands-on Diesel Bus Mechanic Foreman supervisor for our Atlanta, GA facility. In this role you will manage a team of mechanics and cleaning crew, and oversee the ...

Academy Busis seeking a full-time Class A- Senior Bus Mechanic with road service experience for the PM shiftfor ourClearwater, FL location. $2500 Sign on bonus. 2nd Shift: 3:00pm - 11:30pm Pay Range ...

Welder

Secaucus, NJ · On-site

$30 - $40/hr

... Academy Bus, you will play a vital role in maintaining and enhancing our fleet of vehicles. Your expertise in welding will ensure that our equipment remains safe, reliable, and ready for service.

Welder

Secaucus, NJ

$30 - $40/hr

... Academy Bus, you will play a vital role in maintaining and enhancing our fleet of vehicles. Your expertise in welding will ensure that our equipment remains safe, reliable, and ready for service.

Academy Busis seeking a full-timehands-on Diesel Bus Mechanic Foreman supervisor for our Atlanta, GA facility. In this role you will manage a team of mechanics and cleaning crew, and oversee the ...

Class A- Senior Bus MechanicAcademy Bus is seeking a full-time Class A- Senior Bus Mechanic with road service experience for the PM shift for our Clearwater, FL location. $2500 Sign on bonus.2nd ...

HVAC Mechanic

Secaucus, NJ · On-site

$30/hr

Academy Bus is seeking a full-time HVAC Mechanic for at our Secaucus, NJ location. $2500 Sign On ... all service work, parts used, and refrigerant logs for compliance and fleet management. * Field ...

Class A- Senior Bus MechanicAcademy Bus is seeking a full-time Class A- Senior Bus Mechanic with road service experience for the PM shift for our Clearwater, FL location. $2500 Sign on bonus.2nd ...

HVAC Mechanic

Secaucus, NJ · On-site

$30/hr

Academy Busis seeking a full-time HVAC Mechanic for at our Secaucus, NJ location. $2500 Sign On ... all service work, parts used, and refrigerant logs for compliance and fleet management. * Field ...

... sales, and customer service teams. * Performance Management: Monitor dispatch efficiency and ... Academy is EEO Equal Opportunity Employer This employer is required to notify all applicants of ...

Showing results 21-40

Academy Bus Jobs Information

Do workers at Academy Bus get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Does Academy Bus pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

At Academy Bus, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.

Do people get paid time off at Academy Bus?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.

Do workers at Academy Bus worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do Academy Bus workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.

How easy is it to get time off at Academy Bus?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do jobs at Academy Bus spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

How easy is it to take sick days at Academy Bus?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people at Academy Bus feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people at Academy Bus get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Is it stressful to work at Academy Bus?

Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Academy Bus enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Academy Bus recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get enough training when they start at Academy Bus?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get support to advance at Academy Bus?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people think Academy Bus’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do workers feel well informed about how Academy Bus is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

What are the most popular categories at Academy Bus?

Infographic showing various Customer Service Manager job openings at Academy Bus in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Physical job distribution.

Dispatcher

Academy Bus

Baltimore, MD • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Academy Bus rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

11th of 21 rated coach operators


Job description

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S.

This is a full-time position with benefits and paid time off. MUST HAVE CDL license with passenger endorsement.

Starting pay rate of $22.00 per hour. Pay rate based on candidate experience level.

Must be able to work the overnight shift. Weekends as needed.

WALK-IN, NO APPOINTMENT NECESSARY.

Responsibilities:

  • Review schedules and requests
  • Monitor service performance
  • Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations

Requirements:

  • At least 1 year of scheduling or operations experience in bus or motor coach industry
  • Must have CDL license with passenger endorsement
  • Must be able to work a flexible schedule, including nights and weekends
  • MS Outlook and Excel

Desired Qualities:

  • Ability to manage in a fast paced, high change work environment
  • Solid internal and external customer service skills
  • Organized, analytical and drive for results
  • Instinct for process improvement

Health Insurance and Benefits Offered Include:

  • Medical, Dental, Vision, Prescription and Life insurance
  • Supplemental coverages
  • 401K plan
  • Paid Time Off
  • Paid Holidays

Academy is EEO.


What Academy Bus employees say

Pay

Benefits

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