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ABB Optical Group
ABB Optical Group

60 Abb Optical Group Customer Service Representative Jobs Hiring Near You

ABB OPTICAL Group

Lab Account Manager

$70K - $90K/yr

Inform current and potential customers of products, promotions and services to generate new ... Equal Opportunity Employer ABB Optical is an Affirmative Action and Equal Opportunity Employer. All ...

ABB Optical Group

Lab Account Manager

$70K - $90K/yr

Inform current and potential customers of products, promotions and services to generate new ... Equal Opportunity Employer ABB Optical is an Affirmative Action and Equal Opportunity Employer. All ...

ABB Optical Group

NY · On-site

$70 - $90/hr

Inform current and potential customers of products, promotions and services to generate new ... Equal Opportunity Employer ABB Optical is an Affirmative Action and Equal Opportunity Employer. All ...

ABB OPTICAL Group

NY · On-site

$17/hr

Invoice and package finished jobs; scan and bin jobs into proper customer box to be shipped * Sort ... This represents the good-faith estimate of the compensation range at the time of posting. Actual ...

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ABB Optical Group Jobs Information

Do workers at ABB Optical Group get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Does ABB Optical Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

At ABB Optical Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between September 2025 and July 2026.

Is the health insurance from ABB Optical Group affordable enough for their workers?

Only some people say the health insurance costs are okay.
38% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people get paid time off at ABB Optical Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between September 2025 and July 2026.

Do workers at ABB Optical Group worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do ABB Optical Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and May 2025.

How easy is it to get time off at ABB Optical Group?

Some people find it hard to get time off.
35% of people report it’s hard to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do ABB Optical Group managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
50% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at ABB Optical Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at ABB Optical Group?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ABB Optical Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ABB Optical Group get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at ABB Optical Group?

Some people feel stressed here.
47% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ABB Optical Group enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ABB Optical Group recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at ABB Optical Group?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at ABB Optical Group?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think ABB Optical Group’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how ABB Optical Group is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Abb Optical Group?

What are the most popular categories at Abb Optical Group?

Infographic showing various Customer Service Representative job openings at Abb Optical Group in the United States as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 95% Physical, and 5% Remote job distribution.

Sr. Optical Specialist (M-F 8am-5pm)

ABB Optical Group

Hawthorne, NY • On-site

$18.85 - $24.28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

ABB Optical Group rating

7.6

Company rating: 7.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Sr. Optical Specialist (M-F 8am-5pm)
JOB SUMMARY AND OBJECTIVE
The Senior Optical Specialist is responsible for the timely, efficient, and accurate processing of products in the lab. A Senior Optical Specialist is a cross-trained and multifunctional position with the ability to perform in all areas of their specialty as listed below under the Essential Functions.
ESSENTIAL FUNCTIONS (as applicable per lab/department)
  • Ability to complete every task/essential function within the department; Ability to complete special projects as assigned
  • Develop and review SOPs regularly for accuracy and improvement in conjunction with management
  • Analyze and assess optical lens and eyeglass frames breakage by discovering root cause issues and developing measures in conjunction with supervision to address issues
  • Ability to follow the ANSI standard for eyeglasses, troubleshoot and determine root causes, identify trends and make necessary adjustments
  • Perform machine calibrations and machine tool changes, including specialty parts, as required within their department throughout the day
  • Review optical lens inspection rejects and make final pass/fail determination
  • Perform coating changes by draining old coating from tank, cleaning the tank and tank with new coating chemical
  • Control lens inventory (count, order, receive and return to manufacturer of optical lenses and eyeglass frames); Maintain operational supplies
  • Provide technical training on all areas of the department to other employees
  • Responsible for the production expectations communicated by management throughout the day
  • Perform and comply with all job functions according to documented standard operating procedures
  • Meet or exceed established performance thresholds in all core and secondary job functions
  • Report all known product, process, and or reporting defects and inefficiencies to supervisory personnel
  • Partner with Team Leads and management to evaluate employees utilizing a skills assessment checklist
  • Participate in team, department, and company-wide meetings as scheduled. Actively participate in team discussions and provide feedback to maintain and improve the work environment

TRAVEL
Travel for this position would be minimal if at all.
For U.S. Candidates
Compensation Range
The anticipated base salary range for this position is $18.85- $24.28 per hour. This represents the good-faith estimate of the compensation range at the time of posting.
Actual pay will be based on job-related factors, which may include:
  • Geographic location
  • Relevant experience
  • Education and qualifications
  • Job-related skills
  • Internal equity considerations
  • Applicable minimum wage laws

This position may also be eligible for a bonus and/or commission plan, subject to the terms of the applicable plan.
Benefits
Depending on eligibility and position, employees and/or eligible dependents may participate in Company-sponsored benefit programs, which may include:
  • Medical, dental, and vision insurance
  • Life and group life insurance
  • Voluntary supplemental life insurance
  • Supplemental health benefits (critical illness, hospital, accident)
  • Short- and long-term disability
  • Paid family leave (where applicable by state law)
  • 401(k) plan
  • Tuition reimbursement
  • Eyewear discounts

Time-Off Benefits
Eligible U.S. employees receive the following time-off benefits (subject to Company policy and applicable state/local laws):
  • Paid vacation and/or sick time
  • Paid holidays
  • Birthday PTO

(Some states require front-loaded sick leave; others accrue. The Company will comply with all applicable local requirements.)
Accessibility and Accommodations
Upon request and consistent with applicable law, ABB Optical will provide reasonable accommodations to individuals with disabilities during the application and hiring process.
To request an accommodation, please email HR@abboptical.com and include your name and contact information so we can follow up promptly.
Equal Opportunity Employer
ABB Optical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability.
International Candidates
The compensation and benefits information in this posting applies to candidates hired in the United States. Candidates hired outside the United States will receive compensation and benefits aligned with their local market.
ABB Optical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
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