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ABB Optical Group
ABB Optical Group

60 Abb Optical Group Customer Service Representative Jobs Hiring Near You

ABB OPTICAL Group

Lab Account Manager

$70K - $90K/yr

Inform current and potential customers of products, promotions and services to generate new ... Equal Opportunity Employer ABB Optical is an Affirmative Action and Equal Opportunity Employer. All ...

ABB Optical Group

Lab Account Manager

$70K - $90K/yr

Inform current and potential customers of products, promotions and services to generate new ... Equal Opportunity Employer ABB Optical is an Affirmative Action and Equal Opportunity Employer. All ...

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ABB Optical Group Jobs Information

Do workers at ABB Optical Group get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Does ABB Optical Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

At ABB Optical Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between September 2025 and July 2026.

Is the health insurance from ABB Optical Group affordable enough for their workers?

Only some people say the health insurance costs are okay.
38% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people get paid time off at ABB Optical Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between September 2025 and July 2026.

Do workers at ABB Optical Group worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do ABB Optical Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and May 2025.

How easy is it to get time off at ABB Optical Group?

Some people find it hard to get time off.
35% of people report it’s hard to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do ABB Optical Group managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
50% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at ABB Optical Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at ABB Optical Group?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ABB Optical Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ABB Optical Group get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at ABB Optical Group?

Some people feel stressed here.
47% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ABB Optical Group enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ABB Optical Group recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at ABB Optical Group?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at ABB Optical Group?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think ABB Optical Group’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how ABB Optical Group is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Abb Optical Group?

What are the most popular categories at Abb Optical Group?

Infographic showing various Customer Service Representative job openings at Abb Optical Group in the United States as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 96% Physical, and 4% Remote job distribution.

Data Entry (M-F 11am-7:45pm)

ABB Optical Group

Auburn Hills, MI • On-site

$15.50 - $17.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

ABB Optical Group rating

7.6

Company rating: 7.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Data Entry (Mon-Fri 11am-7:45pm)
JOB SUMMARY AND OBJECTIVE
The Lab Technician is responsible for the timely, efficient, and accurate processing of products in the lab. Lab Technicians will be assigned an essential function, where he/she will work the predominant portion of their daily work schedule, as well as be expected to perform work in additional essential functions as business needs dictate.
Shift: Monday-Friday 11am-7:45pm
ABB OPTICAL GROUP, one of the nation's leading distributors of optical products, is continuing to grow and hiring team oriented, career minded individuals who can work in a fast-paced environment as one of our Data Entry Associates. This is a full time, direct hire position with full benefit package.
ESSENTIAL FUNCTIONS (as applicable per lab/department)
• Input lists, records and other data into Absolution software program.
• Coordinates correspondence of orders, invoices and records to ensure accuracy in prescription billing.
• Communicate with various departments to ensure timely and accurate production.
• Process invoicing and credits as required for customers.
• Effectively troubleshoot and provide resolution support customer service issues in a timely fashion.
• Work safely and quickly in a fast-paced environment.
• Cross train in additional areas around the lab.
SUPERVISORY RESPONSIBLITIES: None
QUALIFICATIONS
Required Qualifications
  • Must be 18 years or older +
  • High school diploma or equivalent, or equivalent experience is required for full-time employment.
  • Entry-level: No specific prior work experience required; training provided to enable employees to perform the minimum essential functions identified by their respective lab/department
  • Proficient: Minimum six (6) months of optical manufacturing experience in same or similar position prior to skills assessment to determine ability to perform all applicable essential functions identified by their respective lab/department
  • Ability to follow procedure and contribute as an individual and a team member

Desired Qualifications
  • Prior experience in a warehouse or manufacturing environment
  • Computer literate

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, stand, walk, bend, and use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision, peripheral vision, depth perception, and the ability to adjust focus are required.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The work environment is a climate-controlled manufacturing facility with moderate noise.
For U.S. Candidates
Compensation Range
The anticipated base salary range for this position is $15.50 per hour. This represents the good-faith estimate of the compensation range at the time of posting.
Actual pay will be based on job-related factors, which may include:
  • Geographic location
  • Relevant experience
  • Education and qualifications
  • Job-related skills
  • Internal equity considerations
  • Applicable minimum wage laws

This position may also be eligible for a bonus and/or commission plan, subject to the terms of the applicable plan.
Full-time employees and/or their eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical, dental, vision, life insurance, group life insurance, voluntary supplemental life insurance, supplemental health benefits (critical illness, hospital, accident), short- and long-term disability, paid family leave (applicable states), 401k, tuition reimbursement, and eyewear discounts.
Part-time employees do not receive benefits.
US full-time employees are eligible for the following time-off benefits:
1. Vacation and/or Sick time
2. Holiday pay
3. Birthday PTO
Upon request and consistent with applicable laws, ABB Optical will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation (please provide your name and contact information so that we may follow up in a timely manner), email hrfeedback@abboptical.com
ABB Optical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
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