ZipRecruiter

Log In

ABB Optical Group
ABB Optical Group

60 Abb Optical Group Customer Service Representative Jobs Hiring Near You

ABB OPTICAL Group

Lab Account Manager

$70K - $90K/yr

Inform current and potential customers of products, promotions and services to generate new ... Equal Opportunity Employer ABB Optical is an Affirmative Action and Equal Opportunity Employer. All ...

New

next page

Showing results 1-20

All JobsAbb Optical Group JobsAbb Optical Group Customer Service Representative Jobs

ABB Optical Group Jobs Information

Do workers at ABB Optical Group get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Does ABB Optical Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

At ABB Optical Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between September 2025 and July 2026.

Is the health insurance from ABB Optical Group affordable enough for their workers?

Only some people say the health insurance costs are okay.
38% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people get paid time off at ABB Optical Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between September 2025 and July 2026.

Do workers at ABB Optical Group worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do ABB Optical Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and May 2025.

How easy is it to get time off at ABB Optical Group?

Some people find it hard to get time off.
35% of people report it’s hard to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do ABB Optical Group managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
50% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at ABB Optical Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at ABB Optical Group?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ABB Optical Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ABB Optical Group get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at ABB Optical Group?

Some people feel stressed out here.
47% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ABB Optical Group enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ABB Optical Group recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at ABB Optical Group?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at ABB Optical Group?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think ABB Optical Group’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how ABB Optical Group is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Abb Optical Group?

What are the most popular categories at Abb Optical Group?

Infographic showing various Customer Service Representative job openings at Abb Optical Group in the United States as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 96% Physical, and 4% Remote job distribution.

Optical Sales Consultant (Jacksonville)

ABB Optical Group

Jacksonville, FL • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

ABB Optical Group rating

7.6

Company rating: 7.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Optical Sales Consultant (Jacksonville)
JOB RESPONSIBILITIE)S
The Optical Sales Consultant will provide value-added services to Eye Care Practitioners by putting into practice consultative sales methodologies learned through participation in the ABB sales training program. In this role you will focus on deepening the relationship within targeted Key Accounts in your assigned territory for the purpose of growing and/or earning their business. As an Optical Sales Consultant you will be responsible for driving sales within each of the ABB pillars, with the goal of meeting sales forecasts, achieving quotas and driving margin/profit by selling the full line of optical products and services to existing customers and identified potential targets assigned to you reporting to the Regional Sales Manager.
ABB Optical Group Optical Sales Consultants call on Eye Care Professionals, including Optometrists, Ophthalmologists, and Opticians. Your role will be to provide value-added services involving contact lenses, optical lab services, and business solutions by using consultative selling skills to grow their practice margins and profit associated with ABB Pillars of products and services.
This is a field-based outside sales role, requiring daily face-to-face interactions with key accounts and approximately 30% overnight travel. The ideal candidate must live in the designated territory.
Essential Roles & Responsibilities
  • Achieve quarterly sales objectives though a consultative selling approach focused on conducting face-to-face meetings with new, potential, and established accounts.
  • Responsible for managing a book of existing business inclusive of the largest and most valuable ABB Customers by delivering the right designated message(s) with the right amount of call frequency.
  • Increase territory revenues and profit through the development of existing accounts and cold calling new account prospects from designated sources.
  • Ability to manage multiple product lines and increase revenue by strategically cross-selling within existing accounts to grow revenue and meet sales goals.
  • Negotiate customer service agreements and contracts to document critical terms and conditions that will outline the ABB-Customer working relationship.
  • Conduct quarterly business reviews with each account to review product and services that will meet account needs and help customers achieve their business development goals.
  • Will be required to build positive business relationships with key office/staff personnel providing various predetermined product/service training sessions when appropriate.
  • Build and maintain a productive business relationship with the top 4 leading Soft Contact Lens manufacturer's representatives on a monthly and or quarterly basis to discuss account opportunities regarding their respective products. Engage with the top optical lab manufacture's where appropriate.
  • Will be required to consistently track customer & prospect interaction in HubSpot (CRM) and execute marketing activities and promotions to maximize sales results with assigned and targeted accounts
  • Ability to collaborate with internal partners. This role will require excellent communication and collaboration with colleagues in Lab and Business Solutions pillars
  • Maintain high accuracy level on company pricing, policies, and procedures.
  • Inform current and potential customers of products, promotions, and services to generate new business or to increase business.
  • Ability to routinely analyze sales data and reports to understand market trends impacting current business and identify account/territory business opportunities. Proficiency with Excel and HubSpot will be required and essential.
  • Create and execute a comprehensive quarterly Territory Business Plan; including targeting based on company analytics, sales reports, and collaboration with sales management. To include establishing the appropriate number of designated territory "zones" to be managed on a quarterly basis to ensure proper call coverage.
  • Plan and conduct weekly meetings with ECPs and other decision makers based on business strategy, best practices, and sales leadership direction.
  • Must follow up on all leads in a timely (within 24-48 hours) manner and track progress with detailed information.
  • Inform and promote industry information within the team environment; communicate with business partners from outside companies.
  • The need to attend various local/state and or national conventions and or optical oriented meetings.
  • Expected to provide a detail update on territory's status with Regional Sales Manager minimally every other week. Discussing overall sales results, challenges and or territory key accounts as well as any specific predetermined personal development.
  • Proactively review, complete any regional and or national assigned training and development courses within the designated period.
  • Adhere to all company sales policy and guidelines.

Supervisory Responsibilities: None
QUALIFICATIONS
Required Qualifications
  • Bachelor's Degree or equivalent.
  • Minimum 3 years of current field-based, business-to-business related sales experience or 3 years of experience in an optical retail setting with responsibility for driving sales and meeting revenue goals.
  • Must possess a valid state motor vehicle operator's license.
  • Intermediate skills with general PC usage and applications, particularly Excel, Microsoft TEAMs, Outlook, Power Point, Word, etc.
  • Experience using Client Relationship Management (CRM) software. (Salesforce, HubSpot, etc.)
  • This is a field-based position requiring daily in-person visits to customer accounts.
  • Overnight travel may be required, approximately 30-50% depending on geography. Travel will be as needed to attend customer appointments, internal meetings, and industry conferences.

Desired Qualifications
  • Experience calling on Eye Care Professionals such as Optometrists, Ophthalmologists, and Opticians.
  • Experience promoting Vision Care products such as Contact Lenses, Eyeglass lenses and/or frames, or other eye health/vision related products.
  • Experience as an optician or working in an optical or eyecare setting
  • Current territory management experience (managing a base of accounts) with a quota assignment (3+ years)
  • Demonstrated job progression in a sales or marketing role.
  • A record of sales achievement in previous roles including promotions, awards, and recognitions.

For U.S. Candidates
Compensation Range
The anticipated base salary range for this position is $70,000 to $90,000 annually. This represents the good-faith estimate of the compensation range at the time of posting.
Actual pay will be based on job-related factors, which may include:
  • Geographic location
  • Relevant experience
  • Education and qualifications
  • Job-related skills
  • Internal equity considerations
  • Applicable minimum wage laws

This position may also be eligible for a bonus and/or commission plan, subject to the terms of the applicable plan.
Benefits
Depending on eligibility and position, employees and/or eligible dependents may participate in Company-sponsored benefit programs, which may include:
  • Medical, dental, and vision insurance
  • Life and group life insurance
  • Voluntary supplemental life insurance
  • Supplemental health benefits (critical illness, hospital, accident)
  • Short- and long-term disability
  • Paid family leave (where applicable by state law)
  • 401(k) plan
  • Tuition reimbursement
  • Eyewear discounts

Time-Off Benefits
Eligible U.S. employees receive the following time-off benefits (subject to Company policy and applicable state/local laws):
  • Paid vacation and/or sick time
  • Paid holidays
  • Birthday PTO

(Some states require front-loaded sick leave; others accrue. The Company will comply with all applicable local requirements.)
Accessibility and Accommodations
Upon request and consistent with applicable law, ABB Optical will provide reasonable accommodations to individuals with disabilities during the application and hiring process.
To request an accommodation, please email HR@abboptical.com and include your name and contact information so we can follow up promptly.
Equal Opportunity Employer
ABB Optical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability.
International Candidates
The compensation and benefits information in this posting applies to candidates hired in the United States. Candidates hired outside the United States will receive compensation and benefits aligned with their local market.
ABB031

What ABB Optical Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply