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Omni Jobs (NOW HIRING)

Belk

Omni Experience Lead - Charleston, SC

Charleston, SC · On-site

$17.25 - $23.50/hr

The Omni Experience Lead drives sales and delivers a positive customer experience by executing customer orders with accuracy, efficiency, and speed. This role works collaboratively with merchandising ...

Belk

Omni Experience Lead - Charleston, SC

Charleston, SC

$16.75 - $23.25/hr

The Omni Experience Lead drives sales and delivers a positive customer experience by executing customer orders with accuracy, efficiency, and speed. This role works collaboratively with merchandising ...

ACI Worldwide

Sr Dir Product (Instore & Omni-Commerce)

$129K - $170K/yr

As Senior Product Director, In-Store & Omni-Commerce (Remote) , you can help make possibilities happen. Job Purpose The Sr Product Director, In-Store & Omni-Commerce is a senior product strategy ...

Belk

Omni/Ops Team Lead - Full Time

Hagerstown, MD · On-site

The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer ...

Belk

Omni/Ops Team Lead - Full Time

Raleigh, NC · On-site

The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer ...

Belk

Omni/Ops Team Lead - Full Time

Elkin, NC · On-site

The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer ...

Belk

Omni/Ops Team Lead - Full Time

Hagerstown, MD · On-site

The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer ...

Belk

Omni/Ops Team Lead - Full Time

Raleigh, NC

The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer ...

Belk

Omni/Ops Team Lead - Full Time

Elkin, NC

The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer ...

Pacvue

Senior Customer Success Manager I, Omni Commerce

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Senior Customer Success Manager I, Omni Commerce who brings deep Omni (focus is on Walmart & Target) retail expertise and the ability to lead highly complex, strategic customer ...

Engine

Staff Product Manager, Omni

Omni ships through two paths: Swift, a low-code hosted storefront, and Halo, a full API for teams that want to own the whole booking journey. This is a technical product role. You'll work close to ...

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omni information

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$30.5K

$55.1K

$82.5K

How much do omni jobs pay per year?

As of Aug 19, 2026, the average yearly pay for omni in the United States is $55,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is an Omni?

In the workplace, 'Omni' typically refers to an Omni-channel specialist or associate, a role focused on integrating and managing customer experiences across multiple platforms such as in-store, online, and mobile. Omni employees ensure that products, services, and communications are seamless and consistent, regardless of how a customer interacts with a company. They may handle order fulfillment, customer service, and technical support across different channels, helping businesses provide a unified and efficient customer journey.

How does an Omni-channel specialist typically collaborate with other departments to ensure a seamless customer experience?

Omni-channel Specialists work closely with marketing, sales, IT, and customer service teams to create a unified experience across all customer touchpoints. They often coordinate campaigns, share customer insights, and align messaging to ensure consistency whether a customer interacts online, in-store, or via phone. Regular cross-functional meetings and project management tools are commonly used to facilitate communication and track progress. This collaborative approach helps anticipate customer needs and quickly resolve any issues that arise across channels.

What are the key skills and qualifications needed to thrive as an omni-channel retail manager, and why are they important?

To thrive as an Omni-Channel Retail Manager, you need expertise in retail operations, inventory management, and a solid understanding of both online and in-store customer experiences, often supported by a degree in business or retail management. Familiarity with POS systems, e-commerce platforms, CRM tools, and analytics software is typically required. Strong leadership, problem-solving, and excellent communication skills are vital for coordinating teams and ensuring seamless customer journeys. These competencies are crucial for driving sales, enhancing customer satisfaction, and successfully integrating multiple retail channels.

What is the difference between Omni vs Network Administrator?

AspectOmniNetwork Administrator
Required CertificationsVaries; often includes vendor-specific or general IT certificationsTypically CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentMultifaceted; involves hardware, software, and user support across various systemsPrimarily focused on managing and maintaining network infrastructure
Industry UsageUsed in diverse sectors, especially in organizations needing broad IT supportCommon in IT departments of corporations, schools, and government agencies

While both roles involve IT skills, an Omni generally covers a broader range of technology support and management, whereas a Network Administrator specializes specifically in network systems. The choice depends on whether you prefer a versatile IT role or a focus on network infrastructure.

More about omni jobs

What cities are hiring for Omni jobs?

Cities with the most Omni job openings:

What are the most commonly searched types of Omni jobs?

The most popular types of Omni jobs are:

What states have the most Omni jobs?

States with the most job openings for Omni jobs include:

omni jobs near you
Infographic showing various Omni job openings in the United States as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $55,084 per year, or $26.5 per hour.

Omni Experience Lead - Charleston, SC

Belk

Charleston, SC • On-site

$17.25 - $23.50/hr

Full-time

Re-posted 25 days ago

Belk rating

5.0

Company rating: 5.0 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

18th of 21 rated department stores

Job description

The Omni Experience Lead drives sales and delivers a positive customer experience by executing customer orders with accuracy, efficiency, and speed. This role works collaboratively with merchandising, operations, and selling teams to ensure omni excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
You will be a part of and help lead a team that cares for our customers by delivering an outstanding omni experience. You are empowered to do the right thing. We believe all goals can be achieved through our ability to grow outstanding teams.

What you will do

  • Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
  • Execute omni process and procedures, leading team in picking, packing, and shipping orders accurately and efficiently to maximize productivity. Maintain fulfillment equipment, devices, communication boards, and organization of store fulfillment and customer pickup areas to promote efficiency.
  • Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store omni results.
  • Utilize omni planning tools to determine forecasted unit projections and required labor hours. Participate in weekly leadership workload planning meetings to ensure all omni tasks are planned and scheduled.
  • Track fulfillment supply usage and ensure replenishment orders are placed to maintain adequate supply levels.
  • Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
  • Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
  • Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
  • Support in-store customer experience by providing excellent customer service and supporting the store during key coverage periods.
  • Lead shortage control in designated areas and ensure compliance with asset protection, safety guidelines, and security protocols.

Skills and Abilities

  • Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Communicate with excellence.
  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
  • 1+ years of retail experience and a dedication to customer service excellence.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
  • Ability to push/pull receiving equipment weighing up to 500 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Employment Type: OTHER

What Belk employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888

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