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Omni Jobs (NOW HIRING)

Belk

Omni Experience Manager

Centerville, GA · On-site

The Omni Experience Manager drives store sales, key metrics, and profitability by leading a team of fulfillment associates to deliver positive customer experiences through executing customer orders ...

Hard Rock Digital

Project Manager - Omni

Hollywood, FL · On-site +1

The Omni Project Manager will be a cross-functional lynchpin ensuring that promotion logistics, tracker statuses, milestones, and dependencies are clearly documented, monitored, and responded to on ...

Terrain

Terrain Omni Service Specialist

Wayland, MA · On-site

$18.50/hr

Location This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States Role Summary The Omni Service Specialist contributes to the customer experience by supporting ...

Terrain

Terrain Omni Service Specialist

Wayland, MA · On-site

$18.50/hr

Location This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States Role Summary The Omni Service Specialist contributes to the customer experience by supporting ...

Engine

Sr. Product Analyst, Omni

Omni is Engine's hotel booking infrastructure product, built for external companies that want to embed hotel booking directly into their own platform. It delivers Engine's full inventory, pricing ...

Engine

Sr. Product Analyst, Omni

Omni is Engine's hotel booking infrastructure product, built for external companies that want to embed hotel booking directly into their own platform. It delivers Engine's full inventory, pricing ...

Sargento Foods

Omni-Channel Marketing Intern

Plymouth, WI · On-site

$15 - $20/hr

You will work cross-functionally with Omni-Channel, Brand, IMC, and Sales teams to gain hands-on experience in retail media, eCommerce, emerging technology, and digital shopper experiences. Your ...

Amazon

Software Development Manager, Luna Omni

Seattle, WA · On-site

$140K - $185K/yr

Omni provides common services that game teams can use instead of building and operating these capabilities independently The platform supports capabilities including identity and account management ...

Sargento

Omni-Channel Marketing Intern

Plymouth, WI

$15 - $20/hr

You will work cross-functionally with Omni-Channel, Brand, IMC, and Sales teams to gain hands-on experience in retail media, eCommerce, emerging technology, and digital shopper experiences. Your ...

Amazon

Software Development Manager, Luna Omni

Seattle, WA

$140K - $185K/yr

Omni provides common services that game teams can use instead of building and operating these capabilities independently The platform supports capabilities including identity and account management ...

Mars

Manager, Omni - BFY

Chicago, IL · On-site

What You'll Do Reporting to the Sr. Manager, Omni, the Manager, Omni plays a key role within the Accelerator business-the division supporting KIND, Tru Fru, Nature's Bakery, and the newly acquired ...

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$30.5K

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How much do omni jobs pay per year?

As of Sep 10, 2026, the average yearly pay for omni in the United States is $55,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is an Omni?

In the workplace, 'Omni' typically refers to an Omni-channel specialist or associate, a role focused on integrating and managing customer experiences across multiple platforms such as in-store, online, and mobile. Omni employees ensure that products, services, and communications are seamless and consistent, regardless of how a customer interacts with a company. They may handle order fulfillment, customer service, and technical support across different channels, helping businesses provide a unified and efficient customer journey.

How does an Omni-channel specialist typically collaborate with other departments to ensure a seamless customer experience?

Omni-channel Specialists work closely with marketing, sales, IT, and customer service teams to create a unified experience across all customer touchpoints. They often coordinate campaigns, share customer insights, and align messaging to ensure consistency whether a customer interacts online, in-store, or via phone. Regular cross-functional meetings and project management tools are commonly used to facilitate communication and track progress. This collaborative approach helps anticipate customer needs and quickly resolve any issues that arise across channels.

What are the key skills and qualifications needed to thrive as an omni-channel retail manager, and why are they important?

To thrive as an Omni-Channel Retail Manager, you need expertise in retail operations, inventory management, and a solid understanding of both online and in-store customer experiences, often supported by a degree in business or retail management. Familiarity with POS systems, e-commerce platforms, CRM tools, and analytics software is typically required. Strong leadership, problem-solving, and excellent communication skills are vital for coordinating teams and ensuring seamless customer journeys. These competencies are crucial for driving sales, enhancing customer satisfaction, and successfully integrating multiple retail channels.

What is the difference between Omni vs Network Administrator?

AspectOmniNetwork Administrator
Required CertificationsVaries; often includes vendor-specific or general IT certificationsTypically CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentMultifaceted; involves hardware, software, and user support across various systemsPrimarily focused on managing and maintaining network infrastructure
Industry UsageUsed in diverse sectors, especially in organizations needing broad IT supportCommon in IT departments of corporations, schools, and government agencies

While both roles involve IT skills, an Omni generally covers a broader range of technology support and management, whereas a Network Administrator specializes specifically in network systems. The choice depends on whether you prefer a versatile IT role or a focus on network infrastructure.

More about omni jobs

What cities are hiring for Omni jobs?

Cities with the most Omni job openings:

What are the most commonly searched types of Omni jobs?

The most popular types of Omni jobs are:

What states have the most Omni jobs?

States with the most job openings for Omni jobs include:

omni jobs near you
Infographic showing various Omni job openings in the United States as of August 2026, with employment types broken down into 49% Full Time, and 51% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,084 per year, or $26.5 per hour.

Omni Experience Manager

Centerville, GA • On-site

Belk
Furniture and Home Furnishings Stores • 10K+ employees
Learn more about Belkexternal

Full-time

Re-posted 16 days ago

Key responsibilities

  • Lead a team of fulfillment associates to execute customer orders with accuracy, efficiency, and speed.

  • Coordinate store organization, maintenance, and supply replenishment to promote efficiency and meet profit and expense goals.

  • Collaborate with cross-functional teams to align on product, promotion, and pricing strategies, and participate in planning meetings to ensure task execution aligns with company priorities.

Belk rating

5.0

Company rating: 5.0 out of 10

Based on 257 frontline employees who took The Breakroom Quiz

Job description

The Omni Experience Manager drives store sales, key metrics, and profitability by leading a team of fulfillment associates to deliver positive customer experiences through executing customer orders with accuracy, efficiency, and speed. This role leads cross-functional collaboration across omni, operations, and selling teams to optimize team performance and maximize results. This is an exempt position, with monthly bonus eligibility.

What you will do

  • Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
  • Inspire, motivate, and develop team to deliver positive customer experiences and drive sales through picking, packing, and shipping customer orders with consistency, accuracy, and speed.
  • Coordinate organization and maintenance of store fulfillment room, customer pickup area, equipment, devices, and communication boards to promote efficiency and maximize productivity. Track supply usage and place replenishment orders to maintain adequate supply levels, achieving store profit and expense goals.
  • Collaborate with merchandising, selling, and operation leaders to align on product, promotion, and pricing strategies. Demonstrate adaptability and respond to changing circumstances, adjusting strategies and shifting resources based on updated forecasts and business needs.
  • Participate in weekly leadership workload planning meetings to ensure all omni tasks and assignments are prepped, planned, and scheduled, while ensuring execution plan aligns with company priorities and processes. Utilize omni planning tools and reporting to determine forecasted unit projections, required labor hours, and opportunities for improvement.
  • Build comprehensive team knowledge of omni process and procedures to ensure associate readiness in delivering omni and operational excellence. Model behaviors that foster a culture of excellence, teamwork, and a strong drive for results.
  • Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
  • Drive team retention and engagement by recognizing individual contributions, celebrating store achievements, and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued and a sense of belonging.
  • Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to build ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
  • Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.


Skills and Abilities

  • Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to develop others through mentorship, effective communication, and side-by-side coaching.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Communicate with excellence.
  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
  • 3+ years of Retail Leadership experience and a dedication to customer experience excellence.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Ability to push/pull receiving equipment weighing up to 500 lbs.


The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Employment Type: OTHER

What Belk employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888

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