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Zoom Technical Assistant information

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$19K

$44.3K

$76.5K

How much do zoom technical assistant jobs pay per year?

As of Sep 15, 2026, the average yearly pay for zoom technical assistant in the United States is $44,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $44,000.00 per year, depending on experience, location, and employer.

What is a Zoom Technical Assistant?

Zoom Technical Assistants are professionals who help set up, manage, and troubleshoot Zoom meetings, webinars, and virtual events. They ensure that hosts, speakers, and participants have a smooth experience by handling technical issues, managing breakout rooms, monitoring chat and Q&A, and providing real-time support. Their role is crucial for organizations, schools, and event planners who rely on Zoom for seamless virtual communication and collaboration.

What skills and qualifications are needed to be a Zoom Technical Assistant?

To thrive as a Zoom Technical Assistant, you need a solid understanding of video conferencing technologies, basic IT troubleshooting skills, and experience with virtual meeting platforms, typically supported by relevant technical training or certifications. Familiarity with Zoom features, integrations, audio/visual equipment, and ticketing systems like Zendesk is often required. Strong communication, problem-solving abilities, and patience help you effectively support users and manage real-time technical challenges. These skills ensure smooth, uninterrupted virtual meetings and enhance user satisfaction, which are crucial for organizational productivity.

How does a Zoom Technical Assistant collaborate with event organizers and presenters during virtual events?

A Zoom Technical Assistant works closely with event organizers and presenters to ensure that virtual meetings and webinars run smoothly. This involves coordinating pre-event technical checks, managing breakout rooms, handling attendee permissions, and troubleshooting any real-time audio or video issues. The assistant often acts as the primary point of contact for presenters, providing guidance on Zoom features and swiftly resolving technical challenges to minimize disruptions. Effective communication, multitasking, and a proactive approach are key to supporting both the presenters and attendees throughout the event.

What is the difference between Zoom Technical Assistant vs Zoom Support Specialist?

AspectZoom Technical AssistantZoom Support Specialist
Required CredentialsTechnical certifications, familiarity with Zoom platformCustomer service experience, technical knowledge of Zoom
Work EnvironmentRemote or on-site technical supportRemote customer support via chat, email, or phone
Employer & Industry UsageTech companies, educational institutions, corporate settingsIT service providers, corporate support centers
Common Search & ComparisonOften compared for technical support roles involving ZoomCustomer support roles related to Zoom

The Zoom Technical Assistant primarily focuses on providing technical support and troubleshooting for Zoom users, often requiring technical certifications. The Zoom Support Specialist emphasizes customer service skills and handles user inquiries about Zoom features and issues. Both roles support Zoom users but differ in technical depth and support scope.

What are popular job titles related to Zoom Technical Assistant jobs?

For Zoom Technical Assistant jobs, the most frequently searched job titles are:

Infographic showing various Zoom Technical Assistant job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,267 per year, or $21.3 per hour.

Regional Sales Manager- NE

Appleton, WI • On-site

A. O. Smith Corp.
Manufacturing • 10K+ employees

Other

Medical, Dental, Life, Retirement

Re-posted 16 days ago


Key responsibilities

  • Develop and implement a plan of action to support the goals of the territory in collaboration with the National Sales Channel Manager

  • Call on users and prospective users of water treatment products to influence their purchase decisions and support existing customers with technical and resource training

  • Attend industry and customer events, provide in-field support, and follow up on leads, inquiries, and customer issues to drive sales and customer satisfaction


A. O. Smith rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz


Job description

Select how often (in days) to receive an alert:

Date: Jul 30, 2026

Location(s):

Appleton, WI, US, 54914

Business Unit: NAWT

Workplace Setting: Remote

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

The Regional Sales Manager (RSM) role specializes in business development by growing A. O. Smith Water Treatment’s customer base and developing current customers via in-field support, training, and coaching of best practices. The RSM is to be a trusted advisor to our customers for all facets of their business from lead generation to post sale support. The RSM will leverage A. O. Smith Water Treatment’s resources and value-added programs to drive success and loyalty within their assigned market and gather voice of customer feedback to assist in the creation of new programs and solutions to tackle future water or business challenges. The RSM will exclusively focus and work within A. O. Smith Water Treatment’s Wholesale Channel and support the specific brands aligned to that channel. We offer our customers unique brands, products, programs, and support to help them become respected experts within their served communities. The RSM will bridge the gap between A. O. Smith Water Treatment and the customer to ensure mutual sustained success in tackling their market’s water challenges and opportunities.
this position can be located in any of the following states: PA, NJ,NY,VT,NH,MA,RI,CT,ME.

Responsibilities
  • Work with the National Sales Channel Manager to understand initiatives and develop a plan of action that supports the goals of the territory
  • Develop a strong understanding of Water-Right, Master Water Conditioning and AO Pro products and applications
  • Call on users and prospective users of water treatment products to influence the purchases of A. O. Smith Water Treatment’s equipment and services
  • Support existing customers and attract new prospects with on-site technical and resource trainings
  • Attend and support industry and customer events in your assigned region
  • Meet sales and expense objectives outlined in the annual budget
  • Assist with properly applying and trouble-shooting water treatment solutions and provide in-field support when needed
  • Take part in monthly reviews and planning sessions to gauge progress, overcome challenges and review opportunities
  • Follow up on leads, inquiries, and customer issues in a timely manner
Qualifications
  • 3 years of residential water treatment related experience desired
  • WQA Certification is a plus
  • Travel 75% of the time
  • Prior work experience for a water-related or water-adjacent business or industry is a plus
  • Excellent verbal and written communication skills with proficiency in Microsoft Office – Word, Excel, PowerPoint, Outlook, Teams and Zoom
  • Technical aptitude and strong business acumen
  • Comfortable and willing to speak on camera (Zoom, Teams) and to live groups
  • Valid driver’s license and own a vehicle capable of supporting travel efforts throughout territory
  • Ability to plan, meet timelines, handle multiple tasks and work collaboratively
  • Goal oriented with proven success in exceeding targets
  • Proven ability to manage time and workload from a remote/home based office
We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
#LI-AO
#LI-Remote

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.


Nearest Major Market: Appleton
Nearest Secondary Market: Oshkosh
Job Segment: Regional Manager, Wastewater, Water Treatment, Pre-Sales, Sales Management, Management, Engineering, Sales

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