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Zoom Phone Service Engineer Jobs (NOW HIRING)

Zoom

$447K/yr

... Zoom team mates - Solutions Engineers, Technology Specialists, Customer Success Managers and ... in service of your business, and our Customers. You will also collaborate, orchestrate and enable ...

Zoom

WI · On-site

$447K/yr

... Zoom team mates - Solutions Engineers, Technology Specialists, Customer Success Managers and ... in service of your business, and our Customers. You will also collaborate, orchestrate and enable ...

Pantera Capital

SDK Engineer

San Jose, CA · On-site

$221K - $228K/yr

Design the overall architecture for Zoom Phone tasks and communicate interfaces with server and ... Collaborate with other engineering teams to confirm final design scope and assign task owners.

Themis Solutions Inc.

Understand competitive landscape and differentiation, migration services, and industry best ... RingCentral, Dialpad, Zoom Phone, 8x8, Ooma, Vonage, VXT) in a Sales Engineering, implementation ...

Frey Consulting Group

VOIP Systems Tech

Terre Haute, IN · On-site

RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools ... Coordinate with carriers, ISPs, vendors, and network engineers to resolve service issues. * Monitor ...

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Zoom Phone Service Engineer information

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How much do zoom phone service engineer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for zoom phone service engineer in the United States is $47.09, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $60.82 per hour, depending on experience, location, and employer.

What is a Zoom Phone Service Engineer?

Zoom Phone Service Engineers are IT professionals who specialize in deploying, configuring, and maintaining Zoom Phone systems for businesses. They ensure that the cloud-based telephony services integrate seamlessly with existing infrastructure, troubleshoot technical issues, and assist with user training. Their role often involves working closely with clients to optimize call routing, security, and performance, ensuring reliable communication for organizations.

What are the key skills and qualifications needed to thrive as a Zoom Phone Service Engineer?

To thrive as a Zoom Phone Service Engineer, you need expertise in VoIP technologies, telephony system integration, and a solid understanding of network infrastructure, often supported by relevant IT certifications such as CCNA or Microsoft Teams Voice Engineer. Familiarity with Zoom Phone, SIP protocols, cloud PBX systems, and network troubleshooting tools is typically required. Strong problem-solving skills, customer service orientation, and effective communication make someone stand out in this position. These skills and qualities are crucial for ensuring seamless deployment, support, and optimization of Zoom Phone solutions in dynamic business environments.

What are common challenges faced by Zoom Phone Service Engineers when deploying solutions for clients?

Zoom Phone Service Engineers often encounter challenges such as integrating Zoom Phone with existing legacy telephony systems, ensuring seamless porting of phone numbers, and troubleshooting network or firewall configurations that may impact call quality. Additionally, they must coordinate with IT teams to address security requirements and user provisioning, while maintaining minimal disruption to business operations. Effective communication and problem-solving skills are essential for working through these technical and logistical hurdles.

What is the difference between Zoom Phone Service Engineer vs VoIP Support Specialist?

AspectZoom Phone Service EngineerVoIP Support Specialist
Required CredentialsTechnical certifications, VoIP knowledge, network skillsVoIP certifications, customer support experience
Work EnvironmentTechnical support, network troubleshooting, deploymentCustomer service, troubleshooting, technical assistance
Employer & IndustryTelecommunications, IT service providersVoIP service providers, telecom companies
Search & Comparison IntentUnderstanding technical roles in Zoom Phone deploymentSupport roles for VoIP services

The Zoom Phone Service Engineer focuses on deploying, maintaining, and troubleshooting Zoom Phone systems, requiring technical certifications and network skills. In contrast, a VoIP Support Specialist primarily provides customer support and troubleshooting for VoIP services. Both roles involve technical knowledge but differ in their focus on deployment versus support, making them distinct yet related positions within the telecommunications industry.

What are popular job titles related to Zoom Phone Service Engineer jobs?

For Zoom Phone Service Engineer jobs, the most frequently searched job titles are:

Infographic showing various Zoom Phone Service Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $97,940 per year, or $47.1 per hour.

Prinicipal AI Engineer

Covington, KY • On-site

Digipulse Technologies Inc.
IT Services • 51 - 200 employees
Learn more about Digipulse Technologies Inc.external

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Posted yesterday

New

Job description

Role: Prinicipal AI Enginner - Locals only - Covington, KY

W2 only ** NO C2C**

Principal AI EngineerThe Skills You Bring
  • Bachelor's degree or equivalent experience with 8+ years of software engineering experience, or a Master's degree with 6+ years of experience.
  • Proven experience designing and delivering scalable, production-grade software solutions and distributed systems.
  • Deep expertise building AI-powered applications utilizing large language models (LLMs), agent frameworks, and orchestration platforms (e.g., OpenAI, Claude, Bedrock, LangChain, LangGraph).
  • Experience developing Retrieval-Augmented Generation (RAG) solutions, semantic search capabilities, and enterprise knowledge systems leveraging vector databases and retrieval frameworks.
  • Strong full-stack engineering background with modern languages and frameworks such as Python, TypeScript, Node.js, APIs, React, and Next.js.
  • Hands-on experience deploying and scaling applications within cloud environments such as AWS, Azure, or Google Cloud.
  • Experience with modern platform engineering and DevOps practices, including containers, Kubernetes, Infrastructure-as-Code, and cloud-native architectures.
  • Strong understanding of software architecture, design patterns, security, and reliability principles for enterprise-scale applications.
  • Excellent problem-solving skills, sound technical judgment, and a passion for building innovative solutions.
  • Ability to collaborate effectively across engineering, data, product, and business teams while driving initiatives from concept to production.

Rounds of interviews: 2-3 rounds 1st – Zoom/phone-screen

2nd- Zoom meeting w/ Tech team, Architect/Engineer and then someone from the product team/business side if they pass the technical

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