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Xfinity Jobs in Michigan (NOW HIRING)

Comcast

Xfinity Retail Sales Consultant

Flint, MI

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

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How much do xfinity jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for xfinity in Michigan is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $18.22 per hour, depending on experience, location, and employer.

What is an Xfinity job?

An Xfinity job typically involves working for Comcast under its Xfinity brand, which provides internet, TV, phone, and home security services. Job roles vary widely and may include customer service, sales, technical support, installation, and corporate positions. Employees may work in retail stores, call centers, or in the field assisting customers. Xfinity careers often offer competitive pay, benefits, and opportunities for growth.

What are the key skills and qualifications needed to thrive in the Xfinity position, and why are they important?

To thrive as an Xfinity (Comcast) Customer Service Representative, you need strong communication skills, problem-solving abilities, and a foundational understanding of cable, internet, and phone services. Familiarity with CRM systems, troubleshooting software, and company-specific tech platforms is often required. Excellent interpersonal skills, patience, and a customer-focused attitude will set you apart in this client-facing role. These skills are crucial to ensure positive customer experiences, resolve service issues efficiently, and represent the Xfinity brand effectively.

What does a typical day look like for an Xfinity Customer Service Representative?

As an Xfinity Customer Service Representative, your day usually involves handling inbound and outbound customer calls, troubleshooting technical service issues, processing account changes, and assisting with billing inquiries. You'll work closely with other team members to escalate complex technical problems or coordinate field service appointments when needed. The pace can vary depending on call volume, but you’ll consistently use digital tools and company systems to deliver solutions and maintain up-to-date customer records. Throughout the day, you’ll provide support, education, and a positive experience for each customer. The role is dynamic and customer-centric, ideal for those who enjoy solving problems and helping others.

What are the most commonly searched types of Xfinity jobs in Michigan? The most popular types of Xfinity jobs in Michigan are:
What are popular job titles related to Xfinity jobs in Michigan? For Xfinity jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Xfinity jobs in Michigan look for? The top searched job categories for Xfinity jobs in Michigan are:
What cities in Michigan are hiring for Xfinity jobs? Cities in Michigan with the most Xfinity job openings:
Xfinity jobs near you
Infographic showing various Xfinity job openings in Michigan as of June 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,737 per year, or $15.3 per hour.
Xfinity Retail Sales Consultant

Xfinity Retail Sales Consultant

Comcast

Sterling Heights, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Bring your energy, curiosity, and passion-we'll give you the tools to build a rewarding retail career with Comcast Xfinity.
At Comcast, we are innovators and leaders-inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike.

Job Description

What you will be doing:

  • Engaging customers with enthusiasm,demonstratingand explaining product features to enhance their shopping experience.

  • Providing outstanding customer service with all customer interactions.

  • Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.

  • Helping customers interpret and clarify their account statements and pay their bills in the store.

  • Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.

  • Acting as brand ambassador to promote Comcast/Xfinity products.

  • Providing expert-level understanding and passion around technology, especially around Comcast products and services.

  • Maintaining detailed sales product knowledge, including competitive information.

  • Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers'everyday lifestyles.

  • Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want,we'vegot it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world whatyou'remade of!

Join Comcast and be a Part of Something Big.

What you will need to have

  • High School Diploma or equivalent

  • Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary

  • Regular, consistent, and punctual attendance.

  • Ability to carry and/or lift 25-pound boxes, and the ability to movearoundthe store constantly.

Perksand benefits

Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most.

  • We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy servicesin Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000(Full Time employees), Paid Time Off, and a 401K Savings Plan - with up to 6% dollar-to-dollar matching.

  • ...and much more

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff,be enthusiastic learners, users and advocates of our game-changing technology,productsand services, especially our digital tools and experiences.

  • Win as a teammakebig thingshappen by working together and being open tonew ideas.

  • Be an active part of the Net PromoterSystem,a way of working that brings more employee and customer feedback into the company by joining huddles, making callbacksand helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Support a culture of inclusion in how you work and lead.

  • Dowhat'sright for each other, our customers,investors,and our communities.

Disclaimer

This information has been designed toindicatethe general nature and level of work performed by employees in this role. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We will ensure that individuals with disabilities are provided reasonable accommodation toparticipatein the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills

Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $16.40Total Target Compensation (Base Pay plus Targeted Commission): $24.09Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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