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Xfinity Jobsexternal in Michigan (NOW HIRING)

Job Summary The Xfinity Sales Professional (XSP) is responsible for promoting and selling XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and ...

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

Job Summary The Xfinity Sales Professional (XSP) is responsible for promoting and selling XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and ...

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

Acting as brand ambassador to promote Comcast/Xfinity products. * Providing expert-level understanding and passion around technology, especially around Comcast products and services. * Maintaining ...

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Xfinity information

See Michigan salary details

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How much do xfinity jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for xfinity in Michigan is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $18.22 per hour, depending on experience, location, and employer.

What is an Xfinity?

An Xfinity job typically involves working for Comcast under its Xfinity brand, which provides internet, TV, phone, and home security services. Job roles vary widely and may include customer service, sales, technical support, installation, and corporate positions. Employees may work in retail stores, call centers, or in the field assisting customers. Xfinity careers often offer competitive pay, benefits, and opportunities for growth.

What does an Xfinity Customer Service Representative do?

As an Xfinity Customer Service Representative, your day usually involves handling inbound and outbound customer calls, troubleshooting technical service issues, processing account changes, and assisting with billing inquiries. You'll work closely with other team members to escalate complex technical problems or coordinate field service appointments when needed. The pace can vary depending on call volume, but you’ll consistently use digital tools and company systems to deliver solutions and maintain up-to-date customer records. Throughout the day, you’ll provide support, education, and a positive experience for each customer. The role is dynamic and customer-centric, ideal for those who enjoy solving problems and helping others.

What are the key skills and qualifications needed to thrive in the Xfinity position?

To thrive as an Xfinity (Comcast) Customer Service Representative, you need strong communication skills, problem-solving abilities, and a foundational understanding of cable, internet, and phone services. Familiarity with CRM systems, troubleshooting software, and company-specific tech platforms is often required. Excellent interpersonal skills, patience, and a customer-focused attitude will set you apart in this client-facing role. These skills are crucial to ensure positive customer experiences, resolve service issues efficiently, and represent the Xfinity brand effectively.

What are the most commonly searched types of Xfinity jobs in Michigan?

The most popular types of Xfinity jobs in Michigan are:

What are popular job titles related to Xfinity jobs in Michigan?

For Xfinity jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Xfinity jobs in Michigan look for?

The top searched job categories for Xfinity jobs in Michigan are:

What cities in Michigan are hiring for Xfinity jobs?

Cities in Michigan with the most Xfinity job openings:

Infographic showing various Xfinity job openings in Michigan as of September 2026, with employment types broken down into 89% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $31,737 per year, or $15.3 per hour.

Xfinity Sales Professional

Grand Rapids, MI • On-site

$73K/yr

Full-time

Posted 8 days ago


Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Xfinity Sales Professional (XSP) is responsible for promoting and selling XFINITY Residential products and services within assigned multi-dwelling unit (MDU) properties and communities. XSP is primarily focused on door-to-door canvassing within multiple dwelling units, targeted in-building sales activity, and selling at approved MDU community, promotional, and sales events. XSP uses strong product knowledge and sales experience to meet sales goals, drive winbacks, and grow penetration within assigned properties.

Job Description

Salary $73,880= Salary is base + commission

Core Responsibilities

  • Promotes and sells XFINITY Residential products through door-to-door canvassing within assigned MDU properties and communities.
  • Participates and sells at assigned MDU and community sales events.
  • Uses targeted in-building sales activations and high-traffic touchpoints to close sales and increase property penetration within assigned territory.
  • Maintains current knowledge of XFINITY Residential products, features, benefits, pricing, and campaigns.
  • Builds customer rapport, evaluates needs, recommends solutions, and communicates the value of Xfinity’s products.
  • Independently plans daily sales activity, manages assigned turf, follows approved sales processes, and meets established sales goals.
  • Meets the physical requirements of the role, including walking and traveling door-to-door for considerable distances in varying weather conditions.
  • Maintains required credentials or licenses where applicable.
  • Exercises independent judgment and discretion in matters of significance.
  • Maintains regular, consistent, and punctual attendance and works nights, weekends, variable schedules, and overtime as needed.
  • Performs other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Workplace Organization; Persuasion; Adaptability; Self Motivation; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity


Salary:

Base Pay: $39,880.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $73,880.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 Years