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Xfinity Remote Customer Service Jobs in Toronto, ON

Aspire Lifestyles

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Remote Travel Customer Service Representative

Mississauga, ON · Remote

CA$22 - CA$26/hr

Remote Travel Customer Service Representative (Bilingual) Location: Remote - Ontario, Canada Start Date: October 2026 Position Type: Permanent, Full-Time Pay Range: $22.00 - $26.00 CAD per hour ...

Vosyn

ESG & CSR - Master-Level Internship

Etobicoke, ON · On-site +1

$32/hr

ESG & CSR - Master-Level Internship Level: Master's Level Internship Department: ESG & CSR ... Remote (with hybrid options in Toronto) Compensation: Hourly ($32) About Us: At Vosyn, we embrace ...

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Xfinity Remote Customer Service information

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What are popular job titles related to Xfinity Remote Customer Service jobs in Toronto, ON?

For Xfinity Remote Customer Service jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Toronto, ON look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Xfinity Remote Customer Service jobs?

Cities near Toronto, ON with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Toronto, ON as of September 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution.

Remote Customer Success & Support Specialist (HighLevel Required)

Hamilton, ON • Remote

Connection Inc.
See more jobs at Connection Inc.external

CA$50K - CA$60K/yr

Full-time

Posted 26 days ago

Job description

Job Description
Do you love helping people, building strong client relationships, and delivering exceptional customer service? Have you worked in a digital marketing or mortgage environment?

Connection Inc. is growing, and we're hiring a Remote Customer Success & Support Specialist to deliver a world-class client experience and help our clients succeed.

What You'll Do

  • Respond to inbound client support requests (FreshDesk)
  • Support Clients in cutting-edge AI technology (we train you)
  • Make proactive outbound client check-ins via phone, SMS, and email
  • Support clients inside HighLevel, including onboarding, workflows, and automations
  • Help build customer "delight" and follow-up sequences
  • Communicate internally via Slack

Required Experience
✅ HighLevel experience (REQUIRED)
✅ Strong communication, written and verbal
✅ Confident on camera for client Zoom calls
✅ Organized, proactive, and tech-savvy


Tools You'll Use
HighLevel, FreshDesk, Google Workspace, Zoom, Slack, Canva, Facebook, Claude, Open-AI


Company Description

At Connection Inc. we are helping create the future of the mortgage industry by helping our clients successfully implement A.I. The Loan Officer CRM. Providing database marketing and appointment setting services and digital marketing that gets results. We also provide the coaching, support and accountability that help keep our clients motivated and getting results.