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Xfinity Remote Customer Service Jobs in Commack, NY

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Our clients depend on us not just for technical excellence, but for exceptional service. That's where you come in. We are looking for a Remote Customer Support Specialist who brings intelligence ...

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Xfinity Remote Customer Service information

See Commack, NY salary details

$13

$23

$36

How much do xfinity remote customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for xfinity remote customer service in Commack, NY is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $24.38 per hour, depending on experience, location, and employer.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What are popular job titles related to Xfinity Remote Customer Service jobs in Commack, NY?

For Xfinity Remote Customer Service jobs in Commack, NY, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Commack, NY look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Commack, NY are:

What cities near Commack, NY are hiring for Xfinity Remote Customer Service jobs?

Cities near Commack, NY with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Commack, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $47,855 per year, or $23 per hour.

Remote Customer Service Respresentative (NY Preferred)

GoSaga, Inc.

New York, NY • Remote

$15 - $17/hr

Full-time

Medical, PTO

Re-posted 14 days ago

Job description

A bit about us: Squeeze was designed to modernize the massage experience. Our revolutionary app-based booking and payment platform simplifies the process, allowing guests to book, set personalized preferences, pay, tip, rate, and review all their fingertips so they can walk in and figuratively float out. Easy, peasy, Squeezy!
BENEFITS & PERKS
● 100% work from home, preferably in EST time zone
● Competitive pay & flexible schedules as well as full-time status at 32 hours per week
● Health benefits and 1-week paid vacation for our employees who work just 32 hours or more
● A revolutionary, feel-good culture
● Supportive leadership that provides guidance, resources, and accountability while empowering you to work independently without micromanagement.
ABOUT YOU
● You are experienced in resolving guest issues for high-volume B2C technology businesses. You are technically proficient, a self-starter, and adaptive to change.
● You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who interacts with you.
● Words that describe you include: creative, energetic, and detail-oriented.
● You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
● Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
● You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
● You can’t help but grow and are constantly striving to be your best self, and you’re excited to leap into a rewarding adventure with Squeeze.
● A personal computer and reliable high-speed hard-wired internet connection are required for this role.
YOUR RESPONSIBILITIES AT SQUEEZE
● Respond to guest inquiries via email, phone, SMS, and chat.
● Expert at all things app-related! Squeeze’s experience is digital end-to-end so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
● Serve as the liaison that connects guest feedback with internal teams such as Product, Shop Management, Operations
● Provide fast, professional, and reliable support to our locations nationwide, including Operating Partners, shop leadership, and shop teams, ensuring timely resolution of questions, concerns, and operational needs.
● Employ a mastery of internal tools from payment portals to appointment scheduling
● Identify opportunities to improve the guest experience, internal processes and tools
EXPERIENCE REQUIREMENTS
● 3+ years experience working in customer service at a high-volume B2C technology business
● Excellent people skills and a strong focus on customer service
● Strong written and oral communication skills
● Outstanding problem solving and troubleshooting skills
● Able self-starter with the ability to multitask in a dynamic startup environment
● 2+ years experience working with Zendesk. Bonus if you have experience with Slack, Zenoti, Klaviyo, GoHighLevel, Asana, Stripe, When I Work **we will only consider applicants who have proven Zendesk experience**
● Must be able to work at least Saturday or Sunday
● Beginning salary range is $15-$17/hr 

●Location Requirement: This is a fully remote position. Candidates must currently reside and work in one of the following states: New Hampshire, Virginia, or New York.