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Xfinity Remote Customer Service Jobs in Chester, VA

Insight Global

Customer Care Advisor

Richmond, VA · Remote

$20 - $25/hr

Handle inbound customer service inquiries via phone and chat * Assist customers with online banking ... Open to remote and potentially out-of-state candidates * Local candidates are a plus but not ...

New

HMG Careers

Sales and Service Agent Remote

Petersburg, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Richmond, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Glen Allen, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Midlothian, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Richmond, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Richmond, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Bon Air, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Xfinity Remote Customer Service information

See Chester, VA salary details

$11

$20

$32

How much do xfinity remote customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for xfinity remote customer service in Chester, VA is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $21.68 per hour, depending on experience, location, and employer.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What are popular job titles related to Xfinity Remote Customer Service jobs in Chester, VA?

For Xfinity Remote Customer Service jobs in Chester, VA, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Chester, VA look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Chester, VA are:

What cities near Chester, VA are hiring for Xfinity Remote Customer Service jobs?

Cities near Chester, VA with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Chester, VA as of August 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,526 per year, or $20.4 per hour.

Customer Experience Representative

Vacation Advertiser

Richmond, VA • On-site, Remote

$14.75 - $20/hr

Full-time

Re-posted 12 days ago

Key responsibilities

  • Assist clients with travel inquiries and vacation planning

  • Provide exceptional customer service throughout the client experience

  • Research cruises, resorts, hotels, tours, vacation packages, and destinations

Job description

Remote Travel Customer Experience Representative - Virginia
Turn Your Customer Service Skills Into a Flexible Remote Opportunity
Do you enjoy helping people, providing excellent customer service, and learning about exciting travel destinations?
We're seeking motivated individuals who are interested in customer service, travel planning, client support, and vacation coordination. Whether you're exploring a new career path or looking for a flexible remote opportunity to develop valuable travel industry skills, comprehensive training and ongoing support are provided.
No previous travel industry experience is required.
What You'll Do
As part of our growing remote team, you'll learn how to assist clients with planning memorable travel experiences while developing professional customer service and communication skills.
Responsibilities may include:
  • Assist clients with travel inquiries and vacation planning
  • Provide exceptional customer service throughout the client experience
  • Research cruises, resorts, hotels, tours, vacation packages, and destinations
  • Learn supplier booking systems and travel industry resources
  • Recommend travel options based on client preferences
  • Build positive relationships with clients
  • Maintain accurate client information and communications
  • Participate in online training and supplier education programs
  • Stay informed about travel promotions and destination updates
  • Utilize company-provided tools and educational resources
  • Collaborate with mentors and team members
  • Continue developing travel knowledge through ongoing learning opportunities
What We're Looking For
We're looking for individuals who are:
  • Friendly and customer-focused
  • Strong communicators
  • Organized and detail-oriented
  • Comfortable working independently in a remote environment
  • Willing to learn new skills through online training
  • Professional, dependable, and motivated
  • Interested in travel, hospitality, tourism, or customer service

Previous experience in customer service, hospitality, travel, retail, sales, or administrative support is helpful but not required.
Why Join Us?
  • Remote work opportunity
  • Flexible schedule
  • Comprehensive online training
  • Live mentorship and ongoing support
  • Access to travel industry education
  • Learn about cruises, resorts, hotels, and destinations worldwide
  • Opportunities for professional development
  • Supportive and collaborative team environment
  • Company-provided tools and learning resources
Work Arrangement
  • Remote / Work From Home
  • Flexible scheduling
  • Training completed online
  • Ongoing learning and professional development opportunities
What to Expect
Applicants selected to move forward will be invited to attend a virtual information session where additional details about the opportunity, training process, work structure, compensation model, and available support will be discussed.
The information session is designed to help candidates make an informed decision before moving forward.
Equal Opportunity Employer
We are committed to creating an inclusive environment and welcome applicants from diverse backgrounds and experiences. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

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