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Xfinity Remote Customer Service Jobs in Chester, VA

Liveops

Remote Spanish Bilingual Customer Service

Henrico, VA · Remote

$14 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Richmond, VA · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsXfinity Customer Service JobsXfinity Remote Customer Service JobsXfinity Remote Customer Service Jobs in Chester, VA

Xfinity Remote Customer Service information

See Chester, VA salary details

$11

$20

$32

How much do xfinity remote customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for xfinity remote customer service in Chester, VA is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $21.68 per hour, depending on experience, location, and employer.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

How to get hired for Xfinity remote customer service?

To get hired as an Xfinity remote customer service representative, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as high school diploma or equivalent and good communication skills. The hiring process typically involves an online application, assessments, and a virtual interview. Prior experience in customer service and familiarity with remote work tools can improve chances of selection.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are often posted on the company's careers page and may include flexible schedules and training programs.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are popular job titles related to Xfinity Remote Customer Service jobs in Chester, VA?

For Xfinity Remote Customer Service jobs in Chester, VA, the most frequently searched job titles are:

What job categories do people searching Xfinity Remote Customer Service jobs in Chester, VA look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Chester, VA are:

What cities near Chester, VA are hiring for Xfinity Remote Customer Service jobs?

Cities near Chester, VA with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Chester, VA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,526 per year, or $20.4 per hour.

Service & Sales Representative | Work From Home | Weekly Pay | No Cold Calling

Globe Life American Income Division

Richmond, VA • On-site, Remote

Full-time

Medical, Life

Posted 6 days ago

Job description

Remote Customer Service & Sales Representative | Work From Home | Weekly Pay | No Cold Calling
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Career That Rewards Your Ambition
After a record-breaking year with more than 20% company growth, AO is expanding our remote team and looking for motivated individuals who enjoy helping people, building relationships, and growing professionally.
As a Remote Customer Service & Sales Representative, you'll connect with clients who have requested information, answer questions, explain benefit options, and help working families make informed decisions-all from the comfort of your home.
We believe sales is an extension of great customer service-not high-pressure selling. Our focus is on education, trust, and providing personalized solutions that meet each client's needs.
• No Cold Calling - Clients Request Information
• No Previous Insurance Experience Required - Full Training Provided
• Leadership Opportunities Based on Performance
What You'll Do
  • Meet with clients virtually using Zoom and phone.
  • Provide exceptional customer service and client support.
  • Explain life, accident, and supplemental health insurance benefits.
  • Conduct virtual benefit review appointments.
  • Guide clients through the enrollment process.
  • Build long-term relationships through trust and professionalism.
  • Maintain accurate client records and documentation.
  • Participate in weekly coaching, mentorship, and leadership development.
Why Join AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your lifestyle and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped earning potential.
📈 Leadership Growth
Advance into leadership opportunities through performance, mentorship, and professional development.
🎓 Comprehensive Training
Receive virtual onboarding, one-on-one coaching, and ongoing support from experienced leaders.
♥ Benefits
  • Health Insurance Reimbursement (after qualification period)
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Career Advancement
  • Leadership Development
Incentive Travel
Top performers may qualify for company-sponsored trips, leadership conferences, and recognition events around the world.
Why AO?
  • 20%+ Company Growth
  • Voted a Top Workplace for Employee Happiness
  • A+ (Superior) Financial Strength Rating by A.M. Best
  • Part of Globe Life, one of North America's leading life insurance organizations
  • 100% Virtual Work Environment Since 2020
Who We're Looking For
  • Strong communication and interpersonal skills.
  • Customer-focused mindset with a passion for helping people.
  • Self-motivated, dependable, and goal-oriented.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable internet access.
  • Open to coaching, learning, and professional growth.

Customer service, retail, hospitality, healthcare, education, banking, military, administrative, and sales experience is welcomed but not required.
Why This Opportunity Stands Out
Many of our highest-performing representatives previously worked in:
  • Customer Service
  • Retail
  • Hospitality
  • Healthcare
  • Banking
  • Education
  • Administrative Support

If you've built strong communication and relationship-building skills, we'll teach you everything else you need to succeed.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Get Started?
If you're looking for a rewarding work-from-home career with flexibility, professional growth, weekly pay, and unlimited advancement opportunities, we'd love to hear from you.
Apply today and begin building your future with AO.AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply