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Xfinity Remote Customer Service Jobs in Bothell, WA

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

Meet service level agreements (SLAs), KPIs, and performance metrics * Manage customer escalations ... A remote work environment that is compliant with cybersecurity and other company workplace policies

Travel Customer Representative

Bellevue, WA · On-site +1

$18 - $24.50/hr

We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways. As a remote company, we value flexibility, creativity, and a passion ...

Travel Customer Representative

Seattle, WA · On-site +1

$18.25 - $24.75/hr

We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways. As a remote company, we value flexibility, creativity, and a passion ...

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

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Xfinity Remote Customer Service information

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How much do xfinity remote customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for xfinity remote customer service in Bothell, WA is $24.84, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $26.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service Representative, and why are they important?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What are Xfinity Remote Customer Service representatives?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

What are popular job titles related to Xfinity Remote Customer Service jobs in Bothell, WA? For Xfinity Remote Customer Service jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Xfinity Remote Customer Service jobs in Bothell, WA look for? The top searched job categories for Xfinity Remote Customer Service jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Xfinity Remote Customer Service jobs? Cities near Bothell, WA with the most Xfinity Remote Customer Service job openings:

Remote Client Services - Vacation Planning

Careers In Travel | Destination Planners

Seattle, WA • Remote

$50K - $70K/yr

Other

PTO

Posted 8 days ago


Job description

About the Role:
We are seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment.
 
Responsibilities:
Provide client support throughout the vacation planning process
Assist with researching destinations, accommodations, and activity options
Collect and organize required trip details and preferences
Prepare and update itinerary information and related documentation
Communicate clearly with clients to ensure all questions are answered
Maintain accurate client profiles and update internal systems as needed
Coordinate follow-ups and scheduling to ensure timely completion of planning tasks
Support the booking process by confirming details and providing administrative assistance
Perform general customer service and coordination duties as assigned
 
Qualifications:
Strong organizational skills and attention to detail
Clear written and verbal communication abilities
Ability to work remotely and manage time effectively
Comfortable using online platforms and digital tools
Previous customer service or administrative experience preferred
Dependable, professional, and proactive in following up with clients
 
Work Environment:
100% remote role
Flexible schedule
Training and ongoing support provided
 
If you enjoy helping clients, staying organized, and contributing to smooth, well-planned vacations, this role provides a supportive environment to grow your skills in client services and travel coordination.
$50,000 - $70,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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