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Xfinity Remote Customer Service Jobs in Vermont (NOW HIRING)

Getaway

Customer Representative

Burlington, VT · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

Getaway

Customer Representative

Burlington, VT · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

HMG Careers

Remote Sales and Service Advisor

Pawlet, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Jamaica, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Montpelier, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Xfinity Remote Customer Service information

What is an Xfinity Remote Customer Service representative?

Xfinity Remote Customer Service representatives are professionals who assist Xfinity customers with their service needs, such as billing questions, technical support, troubleshooting, and account management, all from a remote or work-from-home setting. They communicate with customers via phone, chat, or email, helping to resolve issues or provide information about Xfinity's products and services. These roles require strong communication skills, problem-solving abilities, and a good understanding of Xfinity’s offerings. Working remotely allows representatives to provide customer support while enjoying the flexibility of working from home.

What are the key skills and qualifications needed to thrive as an Xfinity Remote Customer Service representative?

To thrive as an Xfinity Remote Customer Service Representative, you generally need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and knowledge of Xfinity products and services are commonly required. Outstanding interpersonal skills, patience, and adaptability help you excel in managing diverse customer interactions remotely. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the main challenges faced by Xfinity Remote Customer Service representatives, and how can new hires prepare for them?

One of the main challenges in the Xfinity Remote Customer Service role is managing a high volume of customer inquiries while maintaining consistent quality and empathy in each interaction. Representatives often handle technical troubleshooting, billing questions, and service issues, which can sometimes be complex or emotionally charged. To prepare, new hires should familiarize themselves with Xfinity's products, practice active listening, and develop strong problem-solving skills. Being comfortable with remote communication tools and self-motivation is also key, as you'll be working independently but with ongoing support from your virtual team and supervisors.

What is the difference between Xfinity Remote Customer Service vs Xfinity Customer Support Agent?

AspectXfinity Remote Customer ServiceXfinity Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge helpful
Work EnvironmentRemote, home-basedCall centers or remote, depending on company setup
Industry UsagePrimarily handling remote troubleshooting and billing inquiriesHandling technical support, billing, and service issues

Both roles involve customer interaction within the telecommunications industry. Xfinity Remote Customer Service focuses on assisting customers remotely with billing and basic troubleshooting, while Xfinity Customer Support Agents may handle more technical issues. The roles often overlap but differ mainly in technical complexity and scope of support provided.

How to get hired for Xfinity remote customer service?

To get hired for Xfinity remote customer service, candidates should apply through the company's careers website or job boards, ensuring they meet the minimum requirements such as good communication skills and technical proficiency. Prior experience in customer service and familiarity with remote work tools like chat or phone systems can improve chances. A background check and training are typically part of the hiring process.

Is Xfinity hiring remote customer service representatives?

Xfinity regularly hires remote customer service representatives to handle customer inquiries and technical support. These positions typically require good communication skills, computer proficiency, and the ability to work in a virtual environment. Job openings are posted on the company's careers page and may include flexible schedules and training programs.

What job categories do people searching Xfinity Remote Customer Service jobs in Vermont look for?

The top searched job categories for Xfinity Remote Customer Service jobs in Vermont are:

What cities in Vermont are hiring for Xfinity Remote Customer Service jobs?

Cities in Vermont with the most Xfinity Remote Customer Service job openings:

Xfinity Remote Customer Service jobs near you
Infographic showing various Xfinity Remote Customer Service job openings in Vermont as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% Remote job distribution.

Remote Customer Service Representative

Shelburne, VT • Remote

Adecco
Recruiting and Staffing Services • 10K+ employees
Learn more about Adeccoexternal

$19.23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Customer Service Representative (Remote – USA)

Employer: Adecco
Employment Type: Full-Time
Location: Fully Remote (United States Only)
Pay Rate: $19.23 per hour

Position Overview

Adecco is hiring a detail-oriented and technically proficient Customer Service Representative for a full-time, fully remote opportunity. This role involves processing, reviewing, auditing, and verifying information using proprietary software systems while ensuring accuracy and compliance with established procedures.

The ideal candidate will possess strong data entry, computer, Excel, and Microsoft Office skills, along with exceptional attention to detail and experience reviewing information for accuracy. Candidates must be comfortable working independently, managing large amounts of data, and ensuring work is completed accurately and efficiently.

Please Note: Candidates selected for consideration will be required to complete a KPH (Keystrokes Per Hour) Data Entry Assessment. Only candidates whose resumes clearly demonstrate the required skills and experience will be considered for submission.

Schedule & Training
  • Standard Hours: 8:30 AM - 5:00 PM Eastern Time
  • Rotational Shift: Following successful completion of a 90-day probationary period, employees will rotate into a later shift of 9:30 AM - 6:00 PM Eastern Time
  • Training: Conducted remotely; comprehensive training provided on proprietary software systems
Equipment
  • Company-provided computer and telephone equipment
Key Responsibilities
  • Process and verify information with a high degree of accuracy
  • Retrieve, analyze, review, and validate data and documentation
  • Audit records to ensure accuracy and compliance
  • Utilize proprietary software systems to complete updates and transactions
  • Enter and maintain accurate customer and account information
  • Maintain detailed records and supporting documentation
  • Communicate updates, discrepancies, and findings to appropriate internal departments
  • Provide prompt, accurate, and professional customer support
  • Ensure all work is completed with exceptional attention to detail
Required Skills & Qualifications
  • Previous data entry experience required
  • Strong computer proficiency with the ability to quickly learn new systems
  • Experience using Microsoft Office Suite, including Excel
  • Excellent attention to detail and accuracy
  • Prior auditing, quality review, or document verification experience preferred
  • Strong organizational and time-management skills
  • Ability to work independently in a fully remote environment
  • Strong written and verbal communication skills
  • Ability to multitask and meet deadlines in a fast-paced setting
Important Candidate Requirements

Adecco is specifically seeking candidates with:

  • Data entry experience
  • Strong computer skills
  • Microsoft Office proficiency
  • Excel experience
  • Exceptional attention to detail
  • Audit, quality review, or verification experience

Candidates must successfully complete a KPH Data Entry Assessment before being considered for submission.


Pay Details: $19.23 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.