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Xfinity Inbound Sales And Services Representative Jobs in Florida

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Xfinity Inbound Sales And Services Representative information

What is an Xfinity Inbound Sales and Services Representative?

Xfinity Inbound Sales and Services Representatives are customer service professionals who handle incoming calls from customers interested in Xfinity products and services. Their primary responsibilities include assisting customers with product inquiries, processing sales, resolving billing or technical issues, and providing information about promotions or upgrades. These representatives play a key role in ensuring customer satisfaction by addressing questions and helping customers choose the best services for their needs. They often work in call centers and use their communication skills to build positive relationships with customers.

What are the key skills and qualifications needed to thrive as an Xfinity Inbound Sales and Services Representative?

To thrive as an Xfinity Inbound Sales and Services Representative, you need strong sales acumen, product knowledge, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and sales tracking tools is typically required. Excellent communication, active listening, and problem-solving skills help build rapport and resolve customer concerns effectively. These skills ensure you can maximize sales opportunities, deliver a positive customer experience, and contribute to team sales goals.

What are some common challenges faced by Xfinity Inbound Sales and Services Representatives, and how can applicants prepare to overcome them?

Xfinity Inbound Sales and Services Representatives often face challenges such as managing a high volume of customer calls, meeting sales targets, and resolving complex service issues efficiently. Applicants can prepare by developing strong communication and problem-solving skills, becoming familiar with Xfinity's products and services, and practicing techniques for handling objections and upselling. Additionally, being comfortable with multitasking and learning new systems quickly can help representatives thrive in this fast-paced, team-oriented environment.

What is the difference between Xfinity Inbound Sales And Services Representative vs Xfinity Customer Service Representative?

AspectXfinity Inbound Sales And Services RepresentativeXfinity Customer Service Representative
Primary RoleHandles sales inquiries and provides service support to generate revenueFocuses on resolving customer issues and providing support without sales emphasis
Required SkillsSales techniques, product knowledge, communication skillsProblem-solving, customer service skills, technical knowledge
Work EnvironmentCall centers, inbound calls, sales-focusedCall centers, inbound calls, support-focused
Common Employer UsageUsed by Xfinity for sales and service rolesUsed by Xfinity for customer support roles

While both roles involve inbound calls and customer interaction, the Xfinity Inbound Sales And Services Representative primarily focuses on sales and upselling, whereas the Xfinity Customer Service Representative concentrates on resolving customer issues and providing support. Understanding these differences can help job seekers identify the right position based on their skills and career goals.

What job categories do people searching Xfinity Inbound Sales And Services Representative jobs in Florida look for?

The top searched job categories for Xfinity Inbound Sales And Services Representative jobs in Florida are:

What cities in Florida are hiring for Xfinity Inbound Sales And Services Representative jobs?

Cities in Florida with the most Xfinity Inbound Sales And Services Representative job openings:

Infographic showing various Xfinity Inbound Sales And Services Representative job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution.

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Extra Space

Lakeland, FL โ€ข Remote

$16/hr

Full-time

Medical, Dental, Vision

Re-posted 19 days ago


Job description

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work.

This is a remote, work from home position & you must reside in 1 of the following states to be eligible for this role - AL, AR, FL, GA, ID, IN, KS, KY, LA, MO, MS, NC, NM, OH, OK, SC, TN, TX, UT

Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to an interview may result in automatic rejection of your application.
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Is your enthusiasm and passion for helping people contagious?Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you!
We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service.

Pay starts at $16/hr plus commission!
Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.
What's in it for You:

  • Great pay and robust monthly commission eligibility

  • Convenient schedules- no graveyard shifts!

  • Medical, Dental, Vision benefits

  • Various Employee Discount Programs

  • At home opportunity

Requirements

  • Experience in Sales/Customer Service

  • Ability to connect over the phone

  • Comfortable using Microsoft Windows applications

  • High school diploma or GED

  • Pass background and drug screening

  • Able to work 1 weekend day

If you are a current Extra Space employee, please apply through Jobs Hubin Workday.

We are anequal opportunityemployer andvalue diversityat our company. Wedo not discriminateon the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applications Deadline: Applications will be accepted until the position is filled.