Writing Assistant Jobs in Columbia, SC (NOW HIRING)

Job Summary:
Infojini Inc is a full service IT consulting, services, and staffing firm. They are seeking a Technical Writer to produce and manage documentation while collaborating with technical staff and stakeholders to ensure clarity and compliance.
Responsibilities:
• Write and edit documentation such as: application-specific artifacts, process flows and knowledge base content.
• Independently perform research and conduct interviews with key SMEs.
• Take ownership of documentation projects from initialization to completion.
• Proactively revise documents as new facts and issues arise.
• Work with compliance officers to expeditiously respond to mandatory security and system documentation. Work alongside Business Analysts/SMEs and technical staff to understand the goals/objectives of the project in order to assist in creating deliverables and supporting project documentation.
• Provide recommendations on deliverables to be produced as a result of analysis/design discussions.
• Work with technical staff to produce documentation deliverables that are easy to for readers to comprehend.
• Organize and write supporting continuing documentation as needed.
• Select photographs, drawings, diagrams, and charts that augment users’ understanding.
• Aid in organizing and maintaining the project’s SharePoint and Confluence document repositories.
Qualifications:
Required:
• Excellent writing and editing skills.
• 5+ years of related experience in IT including experience in a position requiring development of structured written materials and visual aids.
• Minimum 3-6 years of technical writing experience.
• Ability to communicate effectively, verbally and in writing; to interact effectively with internal and external vendors, project team members, management and agency departments, to build relationships and use facilitation skills with both technical and non-technical personnel.
• Ability to own documentation projects from research and interviewing SMEs to writing and compiling content.
• Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel.
• Ability to craft process documentation in both narrative and visual flows for a variety of audience types.
• Demonstrable ability to effectively edit existing materials while retaining document integrity and revision control.
• Demonstrable ability to incorporate Visio flows into written documentation.
• Demonstrable ability to utilize advanced features in Microsoft Word.
• Experience in organizing information in a way that is appropriate for technical explanations without losing sight of the needs and aptitude of the audience.
• Ability to collaborate and coordinate with multiple teams and vendors.
• Ability to work both independently and as a member of a team.
• Ability to multitask and prioritize tasks effectively in order to meet deadlines.
• Have proficiency/understanding of the MS SharePoint application.
• Have proficiency/understanding of the Atlassian Confluence application (or other knowledge base).
• Must be intermediate to advanced in Microsoft Office (Word, Excel, PowerPoint, Visio) and working with templates and style guidelines for branding consistency.
• Keen attention to detail while maintaining the ability to see the big picture.
• Ability to absorb and retain complex processes such as computer system components.
• Demonstrable understanding of the rules of English grammar and usage.
• Ability to accept changes and constructive criticism in a fast turn-around environment.
• Prior experience with infrastructure documentation and writing explanations of how systems and databases interact.
Preferred:
• BA in English, journalism, technical writing or similar discipline
• BS degree in computer science or similar discipline
• Prior experience in writing Advanced Planning Documents and/or Request For Proposals
• Prior experience with writing Federal compliance documentation
• Knowledge of multiple SDLC concepts and the interdependencies of documentation
• Understanding of LEAN / Agile development style
• Prior experience in configuration management documentation
• Prior experience with answering audit controls in writing
• Previous experience in a government environment
• Previous experience working with RSA Archer.
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.