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Working 988 information

What is the difference between Working 988 vs Working Crisis Counselor?

AspectWorking 988Working Crisis Counselor
CertificationsNone required, but crisis training preferredCertified in crisis intervention or mental health counseling
Work EnvironmentCall centers, emergency response settingsTherapy settings, mental health clinics, crisis centers
Employer & Industry988 Suicide & Crisis Lifeline, government agenciesHospitals, mental health organizations, community clinics

Working 988 involves operating the national crisis hotline, often with minimal formal credentials, focusing on immediate support via calls or texts. Crisis Counselors are trained mental health professionals providing in-depth counseling, often in clinical settings. Both roles aim to assist individuals in crisis but differ in training, work environment, and scope of services.

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Infographic showing various Working 988 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

988 Mental Health Counselor (Part-time)

Helpline Center

Sioux Falls, SD • On-site

$23 - $26/hr

Part-time

Re-posted 21 days ago

Job description

Job Type
Part-time
Description
This is an ideal position for individuals who are interested in helping others and making a contribution to their community. Mental Health Counselors provide evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral and follow-up services to individuals who contact the Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding field of behavioral health.
Schedule: Primarily evenings (weekday and weekend). Ideally a Saturday and/or Sunday evening along with one to two nights a week.
Requirements
  • Master's Degree in counseling, social work, psychology, or related field required.
  • Additional experience working in mental health counseling or mental health crisis strongly preferred.
  • Applicants must be comfortable working independently and as part of a team in a collegial group environment.
  • Strong oral and written language skills.
  • Working knowledge of computers and software programs, proficient keyboarding skill
  • Offers of employment contingent upon acceptable background check

Salary Description
$23-26/hour-pay differential for overnight hours

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