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Workforce Jobs in Massachusetts (NOW HIRING)

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Workforce information

See Massachusetts salary details

$27.3K

$83.5K

$176.9K

How much do workforce jobs pay per year?

As of Aug 17, 2026, the average yearly pay for workforce in Massachusetts is $83,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $100,500.00 per year, depending on experience, location, and employer.

What is a workforce?

A workforce is the total number of people who are employed or available for employment in a particular organization, industry, or economy. It includes all individuals who are working or actively seeking work. Workforce management involves planning, hiring, training, and retaining employees to meet organizational goals. Understanding the workforce is crucial for ensuring that a business has the right number of employees with the necessary skills to operate efficiently.

What are different types of jobs in workforce management?

Workforce management jobs are usually a part of the human resources department and focus on predicting the future needs of the company. In this field, you may create a plan to ensure each department has the necessary personnel, determine whether or not the company needs to train people before they can provide the needed services, and support the overall development of the business. Workforce managers frequently collect and use data to understand employee efficiency and how many personnel are required to ensure the company continues functioning. Most workforce management roles also determine how many extra employees the company needs. It is not acceptable for the entire business to shut down because one person is out sick, so having a backup or plan for problems with every position in the company is part of this job.

What are the key skills and qualifications needed to thrive in a workforce management role, and why are they important?

To thrive in a Workforce Management role, you need strong analytical skills, knowledge of labor laws, and experience with staffing strategies, often supported by a degree in business, HR, or a related field. Familiarity with workforce management software such as Kronos, ADP, or SAP SuccessFactors, and relevant certifications like SHRM-CP or PHR are common requirements. Excellent communication, problem-solving, and organizational skills help professionals effectively balance operational needs and employee satisfaction. These abilities are crucial for optimizing staffing efficiency, compliance, and overall organizational productivity.

What are some common challenges faced by workforce analysts, and how can new hires effectively address them?

Workforce analysts often encounter challenges such as balancing shifting business demands with accurate staffing forecasts, handling large sets of workforce data, and communicating insights to stakeholders who may not have a data background. New hires can effectively address these by developing strong analytical skills, becoming proficient in workforce management tools, and building relationships with operations and HR teams to better understand their needs. Regularly collaborating with team members and seeking feedback can also help new workforce analysts refine their approach and deliver more actionable recommendations.

What is the difference between Workforce vs Technician?

AspectWorkforceTechnician
CredentialsVaries; often includes general training or certificationsSpecific technical certifications or licenses
Work EnvironmentVarious settings, including factories, offices, or fieldworkLaboratories, manufacturing plants, or technical service areas
Employer & Industry UsageUsed broadly across industries to describe general staffUsed specifically for skilled technical roles
Search & Comparison IntentUnderstanding general roles and employment optionsSeeking technical skills and certifications

Workforce refers to a broad group of employees with varying skills, often including general labor or support roles. Technicians are specialized workers with technical training and certifications, working in more technical environments. While both are essential in many industries, the Workforce encompasses a wider range of roles, whereas Technicians focus on technical expertise and skills.

More about Workforce jobs

What are the most commonly searched types of Workforce jobs in Massachusetts?

The most popular types of Workforce jobs in Massachusetts are:

What cities in Massachusetts are hiring for Workforce jobs?

Cities in Massachusetts with the most Workforce job openings:

Workforce jobs near you
Infographic showing various Workforce job openings in Massachusetts as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $83,457 per year, or $40.1 per hour.

Manager of Workforce Training & Development

UPHAMS CORNER HEALTH CENTER

Dorchester, MA

$110K - $125K/yr

Full-time

Re-posted 20 days ago

Job description

Manager of Workforce Training & Development
Monday-Friday (position is on site)
Full-time 1.0 FTE
Exempt/Salaried
Salary range:  $110,000-$125,000 per year.  Salary is commensurate with experience and other job-related factors.

The Manager of Workforce Training & Development is responsible for leading organizational wide trainings and career pathways through coordinating, management and execution of workforce development programs.  The Manager will proactively assess the needs of the organization and work closely with internal stakeholders, external workforce consultants, schools, and community-based partners.  In collaboration with the CHRO, will design and launch a career pathway program to upskill its current workforce and expand employment opportunities to residents within the community.  Collaborate with the CHRO to incorporate an innovative employee recognition programs and events.

Implement and oversee organization-wide training programs, including employee customer service, supervisory development, trauma-informed care, and any workforce and HR-related trainings.

Collaborate with the management team to provide workforce development, planning & support.

Facilitate various staff trainings held with internal and external parties.

Develop and launch career pathways and its curriculum for career tracks.

Manage employee opinion and workforce-related surveys while assisting managers in implementing a results-oriented action plan.

Develop staff & supervisory trainings for new hires and periodically though the year for all staff.

Engage with community-based participants with wrap around support to reduce any learning or participation barriers.

Implement a train the trainer model with consultation from external vendors.

Partner with community-based schools, colleges and training programs that serve community residents.

Pursue referral arrangements with community service organizations, such as JPNDC, state public resource agencies, including DTA, substance use treatment program, refugee and immigration services, restorative justice organization housing authorities, and family shelters.

Responsible for impact/outcomes tracking and supporting grant reporting to funders.

Cultivate employee recognition programs through collaboration and feedback from managers and staff.

Manage execution of all activities, projects, trainings and deadlines related to workforce development and employee recognition.

Other related duties as assigned.

Must have workforce training & development experience in a healthcare setting, preferably in a community health center.

Previous experience with launching employee recognition programs.

A minimum of 5+ years of managerial training experience in healthcare.

Excellent customer service and cultural sensitivity is a must.

Must have strong interpersonal skills, effective communication, including written and oral.

Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint) and other web-based applications.

Bilingual in English and Spanish is a plus.

Ability to work with confidential information.

Highly organized with ability manage multiple projects at once.

Must be able to work independently and with guidance from CHRO.

Occasional travel to other buildings and to programs in the community.

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