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Workforce Staffing Jobs in Tennessee (NOW HIRING)

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HR & Workforce Specialist

Pulaski, TN

HR & Workforce Specialist Pulaski, TN | Full-Time | Hourly + Commission Looking for an HR ... Experience in staffing, recruiting, HR, account management, or a similar people-focused role ...

DXC Technology

WFM Analyst

Nashville, TN · On-site

Knowledge of workforce management principles, staffing models, and forecasting methodologies. * Experience with Power BI, Tableau, SQL, or other business intelligence and reporting tools.

DXC Technology

WFM Analyst

Nashville, TN · On-site

Knowledge of workforce management principles, staffing models, and forecasting methodologies. * Experience with Power BI, Tableau, SQL, or other business intelligence and reporting tools.

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All JobsWorkforce Staffing JobsWorkforce Staffing Jobs in Tennessee

Workforce Staffing information

See Tennessee salary details

$22.7K

$69.4K

$147K

How much do workforce staffing jobs pay per year?

As of Aug 21, 2026, the average yearly pay for workforce staffing in Tennessee is $69,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $83,500.00 per year, depending on experience, location, and employer.

What is workforce staffing?

Workforce staffing refers to the process of recruiting, hiring, and managing employees to meet an organization's labor needs. This includes analyzing workforce requirements, sourcing candidates, conducting interviews, and ensuring that the right number of qualified workers are available when needed. Workforce staffing professionals often work in industries with fluctuating labor demands, such as warehouses, manufacturing, or retail, to ensure optimal staffing levels. Their goal is to align staffing strategies with business objectives for maximum productivity and efficiency.

What are the key skills and qualifications needed to thrive as a workforce staffing specialist?

To thrive as a Workforce Staffing Specialist, you need expertise in recruitment strategies, workforce planning, and knowledge of labor laws, often supported by a degree in human resources or a related field. Familiarity with applicant tracking systems (ATS), HRIS platforms, and data analytics tools is typically required. Strong interpersonal skills, attention to detail, and effective communication set top performers apart in this role. These competencies ensure efficient hiring processes, regulatory compliance, and the ability to match the right talent with organizational needs.

What are the typical challenges faced by professionals in workforce staffing, and how can they be managed?

Professionals in Workforce Staffing often encounter challenges such as managing fluctuating hiring demands, maintaining a pipeline of qualified candidates, and ensuring compliance with labor regulations. Balancing urgent hiring needs with long-term workforce planning requires strong organizational and communication skills. Building strong relationships with hiring managers and regularly updating sourcing strategies can help address these challenges effectively. Additionally, staying informed about labor market trends and utilizing technology for applicant tracking can streamline the staffing process.

What is the difference between Workforce Staffing vs Temporary Staffing?

AspectWorkforce StaffingTemporary Staffing
CredentialsVaries by role, often includes basic certificationsSimilar, often requiring minimal certifications
Work EnvironmentVaries from office to industrial settingsTypically short-term, project-based environments
Employer UsageUsed by companies to fill ongoing or seasonal needsUsed for short-term staffing solutions
Search & Comparison IntentFocuses on long-term staffing solutionsFocuses on immediate, short-term needs

Workforce Staffing involves providing employees for ongoing or seasonal roles, often with a focus on long-term placement. Temporary Staffing, on the other hand, emphasizes short-term, project-based roles to meet immediate staffing needs. Both serve different strategic purposes but often overlap in credentials and work environments.

What are popular job titles related to Workforce Staffing jobs in Tennessee?

For Workforce Staffing jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Workforce Staffing jobs in Tennessee look for?

The top searched job categories for Workforce Staffing jobs in Tennessee are:

Workforce Staffing jobs near you
Infographic showing various Workforce Staffing job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,357 per year, or $33.3 per hour.

Scheduler BR Workforce Management

acttoday

Blountville, TN

Full-time

Re-posted 8 days ago

Job description

Workforce Scheduler

Department: Workforce Management (WFM)
Reports To: Workforce Supervisor

Position Overview

The Workforce Scheduler is responsible for creating, maintaining, and optimizing staff schedules for a large call center of 12,000+ employees. This role ensures accurate scheduling to meet customer demand, achieve service level goals, and maintain compliance with labor agreements and company policies. The scheduler will collaborate with operations leaders and workforce management teams to balance efficiency, fairness, and employee satisfaction.

Key ResponsibilitiesScheduling & Shift Management

-Update and maintain Client IDPs

-Develop, publish, and maintain accurate employee schedules across multiple lines of business, shifts, and locations.
- Allocate shifts based on forecasted demand, staffing requirements, employee availability, and labor rules.
- Manage schedule changes, including shift swaps, time-off requests, overtime assignments, and exceptions.
- Ensure schedules comply with local labor laws, union agreements (if applicable), and company policies.

Real-Time Adjustments

- Monitor intraday performance and collaborate with real-time analysts to make adjustments to schedules as needed.
- Respond quickly to unexpected call volume spikes, absenteeism, or system outages by adjusting breaks, lunches, or reassigning staff.

Collaboration & Communication

- Partner with operations leaders, supervisors, and workforce planners to align schedules with staffing plans and service goals.
- Serve as a point of contact for scheduling-related questions and concerns from employees and managers.
- Communicate scheduling policies, guidelines, and updates clearly to employees and stakeholders.

Data Management & Reporting

- Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect).
- Track schedule adherence, time-off balances, and exception codes.
- Produce reports on scheduling accuracy, utilization, and adherence to identify trends and opportunities for improvement.

QualificationsEducation & Experience

- High school diploma or equivalent required (Bachelor’s degree preferred).
- 2–4 years of experience in workforce scheduling, call center operations, or workforce management.
- Experience working in large-scale call centers (5,000+ employees preferred).

Skills & Competencies

- Proficiency in workforce management systems (e.g., NICE IEX, Verint, Aspect).
- Strong organizational skills with attention to detail and accuracy.
- Ability to balance operational needs with employee preferences fairly.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills, with the ability to react quickly in a fast-paced environment.
- Intermediate to advanced Excel or reporting tool skills.

Key Performance Indicators (KPIs)

- Schedule accuracy and coverage percentage.
- Schedule adherence and shrinkage management.
- Overtime and under-time utilization.
- Employee satisfaction with scheduling processes.
- Service level consistency.

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