1

Workforce Real Time Analyst Jobs in Missouri (NOW HIRING)

Monitor real-time workforce and agent performance, coordinating responses to operational issues to ... Strong analytical skills to evaluate staffing needs and performance metrics, enabling data-driven ...

Monitor real-time workforce and agent performance, coordinating responses to operational issues to ... Strong analytical skills to evaluate staffing needs and performance metrics, enabling data-driven ...

Real-time analysis and solution of technical and operational problems is required for this position. * Knowledge of orbital mechanics and astrodynamics. * Understanding of space object tracking ...

Showing results 21-40

Workforce Real Time Analyst information

See Missouri salary details

$33.3K

$97.6K

$150.1K

How much do workforce real time analyst jobs pay per year?

As of Sep 6, 2026, the average yearly pay for workforce real time analyst in Missouri is $97,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $120,500.00 per year, depending on experience, location, and employer.

What is a workforce real time analyst?

Workforce Real Time Analysts are professionals who monitor and manage workforce activities in real time, typically within contact centers or customer service environments. Their main responsibility is to ensure that staffing levels meet the current demand by tracking call volumes, employee schedules, and service levels throughout the day. They make immediate adjustments such as reallocating staff, approving overtime, or managing breaks to maintain optimal performance and customer satisfaction. This role is crucial for minimizing wait times, maximizing efficiency, and achieving service-level agreements.

What are the key skills and qualifications needed to thrive as a workforce real time analyst?

To thrive as a Workforce Real Time Analyst, you need strong analytical skills, knowledge of workforce management principles, and experience with call center operations, typically supported by a relevant degree or equivalent experience. Proficiency with workforce management software (such as NICE, Verint, or Genesys), Excel, and real-time monitoring tools is essential. Attention to detail, problem-solving abilities, and clear communication are crucial soft skills for quickly responding to changing demands and collaborating with various teams. These skills ensure efficient staffing, optimal service levels, and effective issue resolution in dynamic contact center environments.

How does a workforce real time analyst typically collaborate with operations and management teams to address staffing issues?

A Workforce Real Time Analyst works closely with operations and management teams to ensure optimal staffing levels throughout the day. They monitor real-time call volumes, agent availability, and service levels, communicating any discrepancies or unexpected trends directly to supervisors and managers. By providing timely updates and recommendations, Real Time Analysts help the team make quick decisions, such as reallocating staff or authorizing overtime, to maintain smooth operations and meet performance targets.

What is the difference between Workforce Real Time Analyst vs Workforce Scheduler?

AspectWorkforce Real Time AnalystWorkforce Scheduler
Primary FocusMonitoring and adjusting staffing in real-time to meet demandPlanning and creating staff schedules in advance
Skills & CertificationsAnalytical skills, real-time data tools, communicationScheduling software proficiency, planning skills
Work EnvironmentContact centers, customer service operationsContact centers, call centers

While both roles support workforce management, the Workforce Real Time Analyst focuses on real-time adjustments to staffing based on current demand, whereas the Workforce Scheduler plans schedules ahead of time. Both roles require analytical skills and familiarity with workforce management tools, but their daily tasks and focus areas differ significantly.

What are popular job titles related to Workforce Real Time Analyst jobs in Missouri?

For Workforce Real Time Analyst jobs in Missouri, the most frequently searched job titles are:

Infographic showing various Workforce Real Time Analyst job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $97,622 per year, or $46.9 per hour.

Senior Manager, Automation Engineering - Real Time Visibility & Orchestration

Walmart

Noel, MO • On-site

$110K - $220K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Key responsibilities

  • Lead the development and deployment of transportation yard modernization solutions, including real-time visibility, digital yard mapping, automation, and intelligent orchestration capabilities.

  • Partner with operations, technology vendors, product, platform, and applied AI teams to build realistic yard maps and define scalable orchestration use cases.

  • Support path planning, performance measurement, and continuous improvement using data analysis and operational insights.


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,607 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary... What you'll do...Role summary:
The Senior Manager, Automation Engineering leads Transportation Yard Modernization initiatives that improve safety, visibility, and operational efficiency across Walmart’s supply chain network. This role partners with operations, technology vendors, product, platform, and applied AI teams to develop real-time yard visibility, digital yard models, and intelligent orchestration capabilities. Through technology deployment, data-driven decision making, and cross-functional leadership, the position delivers scalable solutions that optimize yard movements, resource utilization, and overall transportation network performance.
About the team:
Walmart’s Transportation Engineering team drives innovation within one of North America’s largest private fleets, focusing on zero-emissions technology, autonomous systems, and yard modernization. The team develops and deploys technologies that transform how freight, equipment, and assets move across Walmart’s network, partnering with operations, technology teams, and external providers to bring innovative solutions from concept through scaled implementation. Through engineering expertise, automation, and data-driven decision making, the team delivers solutions that enhance safety, efficiency, and the future of transportation operations.
What you'll do:
• Lead the development and deployment of transportation yard modernization solutions, including real-time visibility, digital yard mapping, automation, and intelligent orchestration capabilities. • Partner with operations, technology vendors, product, platform, and applied AI teams to build realistic yard maps and define scalable orchestration use cases. • Enable dynamic assignment of drivers, tractors, and trailers based on proximity, yard constraints, and move priority. • Support path planning, performance measurement, and continuous improvement using data analysis and operational insights. • Manage pilots, deployments, vendor relationships, and business cases to drive measurable outcomes.
What you'll bring:
• Experience leading complex technology deployments in transportation, supply chain, automation, or logistics environments. • Knowledge of transportation operations, yard management systems, fleet technologies, and asset visibility solutions. • Experience with geospatial systems, digital mapping, real-time location technologies, digital twins, or related operational modeling platforms. • Strong analytical skills with experience using data, visualization, and performance metrics to drive operational improvements and strategic decisions. • Familiarity with optimization, orchestration, dispatching, routing, path planning, or AI-enabled decision support systems. • Proven ability to lead cross-functional initiatives and influence operations, product, engineering, and external partners. • Experience evaluating, piloting, and scaling emerging technologies. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in Engineering or a related field and 4 years’ experience in Engineering, supply chain, or a related area. Option 2: 6
years’ experience in Engineering, supply chain, or a related area.
2 years’ supervisory experience. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Masters: Computer Engineering Primary Location... 805 Respect, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Walmart logo

About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media