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Workforce Real Time Analyst Jobs in Missouri (NOW HIRING)

Chat and Text Workforce Manager

Columbia, MO · On-site +1

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Demonstrated ability to manage workforce operations, including scheduling, staffing adjustments, paid time off administration, and real-time coverage management. * Strong analytical skills with the ...

Chat and Text Workforce Manager

Columbia, MO · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Demonstrated ability to manage workforce operations, including scheduling, staffing adjustments, paid time off administration, and real-time coverage management. * Strong analytical skills with the ...

Data Analyst - People

Kansas City, MO

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... real-time support, and a team that truly cares. We're hiring a Data Analyst - People at our rental ... This role is particularly focused on the intersection of workforce intelligence and financial ...

Data Analyst - People

Kansas City, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... real-time support, and a team that truly cares. We're hiring a Data Analyst - People at our rental ... This role is particularly focused on the intersection of workforce intelligence and financial ...

Data Analyst - People

Kansas City, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... real-time support, and a team that truly cares. We're hiring a Data Analyst - People at our rental ... This role is particularly focused on the intersection of workforce intelligence and financial ...

Showing results 21-40

Workforce Real Time Analyst information

See Missouri salary details

$33.3K

$97.6K

$150.1K

How much do workforce real time analyst jobs pay per year?

As of Aug 16, 2026, the average yearly pay for workforce real time analyst in Missouri is $97,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce real time analyst?

To thrive as a Workforce Real Time Analyst, you need strong analytical skills, knowledge of workforce management principles, and experience with call center operations, typically supported by a relevant degree or equivalent experience. Proficiency with workforce management software (such as NICE, Verint, or Genesys), Excel, and real-time monitoring tools is essential. Attention to detail, problem-solving abilities, and clear communication are crucial soft skills for quickly responding to changing demands and collaborating with various teams. These skills ensure efficient staffing, optimal service levels, and effective issue resolution in dynamic contact center environments.

How does a workforce real time analyst typically collaborate with operations and management teams to address staffing issues?

A Workforce Real Time Analyst works closely with operations and management teams to ensure optimal staffing levels throughout the day. They monitor real-time call volumes, agent availability, and service levels, communicating any discrepancies or unexpected trends directly to supervisors and managers. By providing timely updates and recommendations, Real Time Analysts help the team make quick decisions, such as reallocating staff or authorizing overtime, to maintain smooth operations and meet performance targets.

What is the difference between Workforce Real Time Analyst vs Workforce Scheduler?

AspectWorkforce Real Time AnalystWorkforce Scheduler
Primary FocusMonitoring and adjusting staffing in real-time to meet demandPlanning and creating staff schedules in advance
Skills & CertificationsAnalytical skills, real-time data tools, communicationScheduling software proficiency, planning skills
Work EnvironmentContact centers, customer service operationsContact centers, call centers

While both roles support workforce management, the Workforce Real Time Analyst focuses on real-time adjustments to staffing based on current demand, whereas the Workforce Scheduler plans schedules ahead of time. Both roles require analytical skills and familiarity with workforce management tools, but their daily tasks and focus areas differ significantly.

What is a workforce real time analyst?

Workforce Real Time Analysts are professionals who monitor and manage workforce activities in real time, typically within contact centers or customer service environments. Their main responsibility is to ensure that staffing levels meet the current demand by tracking call volumes, employee schedules, and service levels throughout the day. They make immediate adjustments such as reallocating staff, approving overtime, or managing breaks to maintain optimal performance and customer satisfaction. This role is crucial for minimizing wait times, maximizing efficiency, and achieving service-level agreements.

What are popular job titles related to Workforce Real Time Analyst jobs in Missouri?

For Workforce Real Time Analyst jobs in Missouri, the most frequently searched job titles are:

Infographic showing various Workforce Real Time Analyst job openings in Missouri as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, and 4% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $97,622 per year, or $46.9 per hour.

Senior Software Engineer - Real Time Product Engineering

London Stock Exchange Group

Saint Louis, MO • On-site, Remote

$119K - $157K/yr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago


Job description

Senior Software Engineer - St. Louis

Companies across the world face fastchanging risks. Understanding and responding to those risks is essential to longterm success. As part of our St. Louis engineering team, you will help deliver solutions that empower customers to protect their brand, make confident decisions, and move quickly in a complex environment.

We're seeking a collaborative, motivated Senior Software Engineer who enjoys solving substantial problems, supporting other teams, and contributing to a culture of excellence. If you thrive in an empowered environment and want to make an impact on financial systems used across the organization, you'll be an excellent fit.

What You'll Do

As part of the Tools Team, you'll work closely with internal development groups, business analysts, and quality engineers. Your work will directly support the tools and utilities that enable teams to deliver highquality software.

In this role, you will:

  • Build, maintain, and improve tools that help internal teams work more effectively.
  • Collaborate with multiple collaborators, each with their own priorities, in a dynamic environment.
  • Participate in and lead code reviews to support consistent engineering standards.
  • Help ushers LSEG's progress toward full DevOps adoption.
  • Develop scalable, futurefocused solutions in partnership with the architecture team.
  • Work across multiple computer stacks and technology.
  • Develop a strong understanding of the financial domain to support partner teams.

This position is ideal for someone who enjoys learning, adapting, and helping others succeed.

Required Experience
  • Bachelor's degree in Computer Science, Software Engineering, or a related field
  • 5+ years of software development experience
  • Experience with multiple programming languages (e.g., C#, C++)
  • Strong understanding of Agile, Scrum, and DevOps practices
  • Validated knowledge of data structures, algorithms, and design patterns
  • Experience with version control systems (e.g., Git, DX1)
  • Proficiency with databases and SQL
  • Strong analytical and problemsolving skills
  • Excellent communication and collaboration skills
Preferred Skills
  • Experience with scripting languages (e.g., Python, Perl)
  • Familiarity with cloud platforms (AWS, Azure, or Google Cloud)
  • Knowledge of containerization and orchestration (Docker, Kubernetes)
  • Experience with automated testing frameworks
  • Experience using AI tools to accelerate development
    • We encourage the use of AI, including tools like Copilot, to improve efficiency and code quality.
    • Ability to evaluate new AI tools and make suggestions on how they can enhance team efficiency
    • Experience integrating AIpowered automation into development workflows
    • Familiarity with promptengineering techniques to get the most from AI coding assistants
What We Offer
  • Comprehensive health and wellness benefits
  • Flexible working hours and remotework options
  • Paid time off for vacation, holidays, and sick leave
  • A supportive, creative, and growthfocused work environment with opportunities for career advancement

Join us as we reshape the future of financial markets-and build tools that make a real impact.

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.