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Workforce Real Time Analyst Jobs in Missouri (NOW HIRING)

Newberry Group

Real Time Cyber Analyst

Saint Charles, MO · On-site

$95K - $125K/yr

The strength of our company is a direct reflection of our highly skilled and talented workforce. Job Summary Newberry Group's Public Sector Division is seeking Real Time Cyber Analysts with the ...

Walmart

Manager, Workforce Planning

Anderson, MO · On-site

$80K - $155K/yr

The manager monitors real-time performance, drives operational adjustments, and ensures alignment ... Advanced analytical skills with the ability to interpret operational data and drive decision-making

Walmart

Manager, Workforce Planning

Cassville, MO · On-site

$80K - $155K/yr

The manager monitors real-time performance, drives operational adjustments, and ensures alignment ... Advanced analytical skills with the ability to interpret operational data and drive decision-making

Walmart

Manager, Workforce Planning

Noel, MO · On-site

$80K - $155K/yr

The manager monitors real-time performance, drives operational adjustments, and ensures alignment ... Advanced analytical skills with the ability to interpret operational data and drive decision-making

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All JobsWorkforce Real Time Analyst JobsWorkforce Real Time Analyst Jobs in Missouri

Workforce Real Time Analyst information

See Missouri salary details

$33.3K

$97.6K

$150.1K

How much do workforce real time analyst jobs pay per year?

As of Jul 26, 2026, the average yearly pay for workforce real time analyst in Missouri is $97,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $120,500.00 per year, depending on experience, location, and employer.

How much is the salary of a real-time analyst?

The salary of a Workforce Real Time Analyst typically ranges from $45,000 to $70,000 annually, depending on experience, location, and the size of the organization. Entry-level analysts may earn closer to the lower end, while experienced professionals with skills in workforce management tools can earn higher salaries.

What is a workforce management real-time analyst?

A workforce management real-time analyst monitors and adjusts staffing levels throughout the workday to ensure optimal coverage and service levels. They use tools like workforce management software and data analysis to respond quickly to call volume fluctuations and operational needs, often working in fast-paced environments with a focus on efficiency and accuracy.

What are the key skills and qualifications needed to thrive as a Workforce Real Time Analyst, and why are they important?

To thrive as a Workforce Real Time Analyst, you need strong analytical skills, knowledge of workforce management principles, and experience with call center operations, typically supported by a relevant degree or equivalent experience. Proficiency with workforce management software (such as NICE, Verint, or Genesys), Excel, and real-time monitoring tools is essential. Attention to detail, problem-solving abilities, and clear communication are crucial soft skills for quickly responding to changing demands and collaborating with various teams. These skills ensure efficient staffing, optimal service levels, and effective issue resolution in dynamic contact center environments.

How to become a WFM analyst?

To become a Workforce Real Time Analyst, candidates typically need a bachelor's degree in business, operations, or a related field, along with strong analytical and communication skills. Experience with workforce management software, such as NICE or Verint, and knowledge of scheduling, forecasting, and data analysis are also important. Certifications in workforce management or data analysis can enhance job prospects.

How does a Workforce Real Time Analyst typically collaborate with operations and management teams to address staffing issues?

A Workforce Real Time Analyst works closely with operations and management teams to ensure optimal staffing levels throughout the day. They monitor real-time call volumes, agent availability, and service levels, communicating any discrepancies or unexpected trends directly to supervisors and managers. By providing timely updates and recommendations, Real Time Analysts help the team make quick decisions, such as reallocating staff or authorizing overtime, to maintain smooth operations and meet performance targets.

What is the difference between Workforce Real Time Analyst vs Workforce Scheduler?

AspectWorkforce Real Time AnalystWorkforce Scheduler
Primary FocusMonitoring and adjusting staffing in real-time to meet demandPlanning and creating staff schedules in advance
Skills & CertificationsAnalytical skills, real-time data tools, communicationScheduling software proficiency, planning skills
Work EnvironmentContact centers, customer service operationsContact centers, call centers

While both roles support workforce management, the Workforce Real Time Analyst focuses on real-time adjustments to staffing based on current demand, whereas the Workforce Scheduler plans schedules ahead of time. Both roles require analytical skills and familiarity with workforce management tools, but their daily tasks and focus areas differ significantly.

Is a WFM analyst a good career?

A Workforce Real Time Analyst is a valuable role in organizations that manage large customer service or call center operations, focusing on real-time staffing and performance monitoring. It offers opportunities for skill development in data analysis, scheduling, and workforce management tools, with a typical schedule aligned to business hours. The career can lead to advancement into management or specialized analytics roles, depending on experience and additional certifications.

What are Workforce Real Time Analysts?

Workforce Real Time Analysts are professionals who monitor and manage workforce activities in real time, typically within contact centers or customer service environments. Their main responsibility is to ensure that staffing levels meet the current demand by tracking call volumes, employee schedules, and service levels throughout the day. They make immediate adjustments such as reallocating staff, approving overtime, or managing breaks to maintain optimal performance and customer satisfaction. This role is crucial for minimizing wait times, maximizing efficiency, and achieving service-level agreements.
What are popular job titles related to Workforce Real Time Analyst jobs in Missouri? For Workforce Real Time Analyst jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Workforce Real Time Analyst jobs in Missouri look for? The top searched job categories for Workforce Real Time Analyst jobs in Missouri are:
Workforce Real Time Analyst jobs near you
Infographic showing various Workforce Real Time Analyst job openings in Missouri as of July 2026, with employment types broken down into 91% Full Time, 5% Part Time, 1% Temporary, and 3% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $97,622 per year, or $46.9 per hour.
Real Time Cyber Analyst

Real Time Cyber Analyst

Newberry Group

Saint Charles, MO • On-site

$95K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Who We Are...
Newberry Group is a performance-driven government services and solutions firm that provides security compliance, program governance, consulting, and customized solutions for public sector clients nationwide.
The strength of our company is a direct reflection of our highly skilled and talented workforce.
Job Summary
Newberry Group's Public Sector Division is seeking Real Time Cyber Analysts with the expertise to support a 24/7 Cyber Network Defense (CND) Operation for Department of Defense networks in Ford Island, Hawaii. This includes performing real-time cyber threat intelligence analysis, correlating actionable security events, performing network traffic analysis using raw packet data, and participating in the coordination of resources during the incident response process.
Candidates must hold an active DoD Secret clearance. Additionally, candidates must have the ability to obtain an active Top Secret clearance.
Location
Ford Island, HI (relocation expenses may be eligible for reimbursement)
Work is to be performed on-site and must have willingness and ability to perform shift work (shifts may not be static).
There are three available shifts: 7am-3pm, 3pm-11pm, and 11pm-7am.
Salary
$95,000 to $125,000
Responsibilities and Duties
  • Review DoD and open source intelligence for threats.
  • Identify Indicators of Compromise (IOCs) and integrate those into sensors and SIEMs.
  • Triage alerts to identify malicious actors on customer networks.
  • Assist T1 analysts with triage and analysis.
  • Complete moderate-level cyber analysis of potential events.
  • Report incidents to customers and USCYBERCOM.

Basic Qualifications and Skills Required
  • Bachelor's degree and 3+ years of prior relevant cybersecurity experience; additional work experience or Cyber courses/certifications may be substituted in lieu of a degree.
  • Demonstrated understanding of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defense-in-depth, and common security elements.
  • Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings
  • DoD 8140 IAT level II or higher certification, such as CompTIA Security+ CE, CySA+, ISC2 SSCP, SANS GSEC prior to starting.
  • DoD 8140 CSSP-A level Certification, such as CEH, CySA+, GCIA, or other certification, is required within 180 days of hire.
  • Demonstrated commitment to training, self-study, and maintaining proficiency in the technical cybersecurity domain, and an ability to think and work independently.
  • Strong analytical, troubleshooting, and critical thinking skills.
  • Willing to perform non-rotating shift work.
  • Must be a U.S. citizen.

Preferred Qualifications and Skills
  • CND experience (Protect, Detect, Respond, and Sustain) within a Computer Incident Response organization.
  • Demonstrated understanding of the life cycle of network threats, attacks, attack vectors, and methods of exploitation with an understanding of intrusion set tactics, techniques and procedures (TTPs).
  • Advanced understanding of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defense-in-depth, and common security elements.
  • Demonstrated hands-on experience analyzing high volumes of logs, network data (e.g., Netflow, Full Packet Capture), and other attack artifacts in support of incident investigations.
  • In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic).
  • Experience and proficiency with any of the following: Anti-Virus, HIPS/HBSS, IDS/IPS, Full Packet Capture, Network Forensics.
  • Experience with malware analysis concepts and methods.
  • Unix/Linux command line experience.
  • Scripting and programming experience.
  • Familiarity or experience in Intelligence Driven Defense and/or Cyber Kill Chain methodology.
  • Existing 8570 CSSP Analyst Certifications (CEH), CySA+ etc, or the ability to obtain within the customer's timeframe.

Benefits and Perks
In addition to competitive wages, Newberry Group offers an outstanding benefits package. This includes medical coverage with two plan options (HDHP or PPO), dental and vision coverage, personal time off, paid holidays, parental leave program, telecommuting if available, retirement savings accounts (Pre Tax and Roth), flexible and dependent care savings accounts, life insurance, long and short-term disability coverage, tuition and training reimbursement, and employee assistance program.
The Newberry Group, Inc. is an Equal Opportunity Employer - EEO/AA/Disability/Veterans.

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