Workforce Planning Manager Jobs in Chicago, IL (NOW HIRING)

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Workforce Planning Partner Senior within PNC's Talent Aquisition and Outreach organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL or Downers Grove, IL.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

• Directs the design, execution and measurement of complex, data-driven, and cross-business workforce strategies balanced with enterprise trade-off discussions. Influences major investment and transformation decisions. Aligns long-term workforce plans with strategy, risk posture, and financial plans across multiple business units.
• Monitors various human capital and workforce trends including internal and external labor markets. Leads advanced scenario planning (multi-horizon, multi-variable) while balancing cost, speed, risk, skills, location and automation. Demonstrates proficiency in storytelling with data to drive executive alignment and decision velocity.
• Orchestrates senior leader and executive engagement across the strategic workforce planning process to ensure cross-functional alignment on assumptions, standards, and execution accountabilities. Integrates common workforce planning language and rigor across HR, Finance, and the business to drive cohesive enterprise outcomes. Leads change management programs and practices within assigned projects and programs.
• Consults on organizational redesign for major work transformations. Shapes the operating model for how and where work happens at scale. Identifies talent, trends and opportunities with clear value/risk cases and adoption paths to drive the future of work. Ensures workforce plans yield enterprise outcomes, including costs, productivity and staffing mix aligned to risk and compliance frameworks.
• Drives adoption of workforce planning tools and standards, and drives measurable outcomes including but not limited to: cost of action/inaction, productivity, efficiency, skills coverage, staffing mis (employee, contractor, etc.) and location. Leads SWP governance and standards. Contributes thought leadership to continuously mature the enterprise workforce planning function.
• Maintains subject matter expertise in Human Resources trends, programs and solutions, and annual planning processes. Translates plans into prioritized actions (hiring, reskilling, automation pilots, vendor/contractor decisions) with clear owners and timelines.
  

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

CompetenciesDecision Making and Critical Thinking, Emerging Technologies, Financial Forecasting and Modeling, Human Resources Consulting, Industry Knowledge, Influencing, Matrix Management, Organizational Change Management, Organizational Savvy and Politics, Talent Management, Workforce AnalyticsWork ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $50,000.00 - $185,900.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 08/19/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.