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Workforce Optimization Jobs in Phoenix, AZ (NOW HIRING)

Unitek Learning

People Data Scientist

Tempe, AZ · On-site

Serve as a subject matter expert for HR technology, workforce data, and people analytics, supporting the optimization and effective use of HCM systems and reporting solutions. * Facilitate and ...

Citizens

Program Manager - AI Engineering

Phoenix, AZ · On-site

$122K/yr

Develop workforce strategies including capacity planning, staffing optimization, resiliency, and critical skill development. * Partner with leadership to build scalable operating models that support ...

Citizens

Program Manager - AI Engineering

Phoenix, AZ · On-site

$122K/yr

Develop workforce strategies including capacity planning, staffing optimization, resiliency, and critical skill development. * Partner with leadership to build scalable operating models that support ...

Deloitte

Workday Adaptive Planning Manager

Tempe, AZ

Deloitte's Emerging ERP Solutions-Workday teams are market leaders working with clients across industries to deliver transformational solutions optimized for their unique business needs. Recruiting ...

POWERX

Training & Development Lead

Phoenix, AZ

... optimization. * Develop and manage structured learning paths, certifications, and training catalogs aligned with technical roles, career progression, and workforce development initiatives. Multimedia ...

Citizens

Program Manager - AI Engineering

Phoenix, AZ · On-site

$122K/yr

Develop workforce strategies including capacity planning, staffing optimization, resiliency, and critical skill development. * Partner with leadership to build scalable operating models that support ...

PetSmart Careers Apply

Vice President, Services

Phoenix, AZ · Hybrid

$130K - $167K/yr

The Workforce, Insights & Planning team owns labor optimization and reporting needs. The Operations & Innovation team owns merchandise execution, process improvement, compliance, store technology and ...

PetSmart

Vice President, Services

Phoenix, AZ · Hybrid

$130K - $167K/yr

The Workforce, Insights & Planning team owns labor optimization and reporting needs. The Operations & Innovation team owns merchandise execution, process improvement, compliance, store technology and ...

PetSmart

Vice President, Services

Phoenix, AZ · Hybrid

$130K - $167K/yr

The Workforce, Insights & Planning team owns labor optimization and reporting needs. The Operations & Innovation team owns merchandise execution, process improvement, compliance, store technology and ...

POWERX

Training & Development Lead

Phoenix, AZ · On-site

... optimization. * Develop and manage structured learning paths, certifications, and training catalogs aligned with technical roles, career progression, and workforce development initiatives. Multimedia ...

Pwc

UKG Pro WFM Senior Associate

Phoenix, AZ

$77K - $202K/yr

In this role, you will be part of our Workforce Technology - Enabling Apps team, focusing on UKG software consulting. You will assist clients in optimizing operational efficiency through analysis ...

Talent Groups

Senior HRIS Analyst (UKG)

Scottsdale, AZ · On-site

$91K - $116K/yr

Drive continuous improvement and optimization of workforce management processes. * Collaborate with vendors and cross functional teams on system enhancements and projects. * Train and mentor HRIS ...

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All JobsWorkforce Optimization JobsWorkforce Optimization Jobs in Phoenix, AZ

Workforce Optimization information

See Phoenix, AZ salary details

$15.9K

$55.4K

$101.3K

How much do workforce optimization jobs pay per year?

As of Aug 7, 2026, the average yearly pay for workforce optimization in Phoenix, AZ is $55,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $72,000.00 per year, depending on experience, location, and employer.

What does a workforce optimization do?

As a Workforce Optimization professional, your daily responsibilities often include analyzing staffing levels, monitoring call volumes (if in a contact center), forecasting workforce demand, and adjusting schedules to meet changing business needs. You will typically collaborate closely with operations managers, team leads, and HR to ensure departments are properly staffed while maximizing efficiency and minimizing costs. Regular tasks may also involve generating reports, reviewing performance data, and making real-time recommendations based on analytics. This dynamic role offers the opportunity to influence productivity and contribute directly to organizational success.

What is a workforce optimization?

A Workforce Optimization (WFO) job focuses on improving efficiency, productivity, and employee performance within an organization. This role typically involves analyzing workforce data, optimizing schedules, implementing technology solutions, and enhancing customer service operations. Professionals in WFO use tools like forecasting, performance analytics, and automation to ensure the right number of employees are available at the right time. Their goal is to balance operational efficiency with employee engagement while meeting business objectives.

What are the key skills and qualifications needed to thrive in workforce optimization?

To excel in Workforce Optimization, proficiency in data analysis, forecasting, and workforce planning is essential, often supported by a background in business, HR, or operations management. Familiarity with workforce management (WFM) platforms such as NICE, Kronos, or Genesys, and certifications like Six Sigma or Workforce Management Professional (CWMP) are highly valued. Strong communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills and qualifications enable effective deployment of resources, improved operational efficiency, and alignment of staffing with organizational goals.

What are popular job titles related to Workforce Optimization jobs in Phoenix, AZ? For Workforce Optimization jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Workforce Optimization jobs in Phoenix, AZ look for? The top searched job categories for Workforce Optimization jobs in Phoenix, AZ are:
Workforce Optimization jobs near you
Infographic showing various Workforce Optimization job openings in Phoenix, AZ as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,399 per year, or $26.6 per hour.

People Data Scientist

Unitek Learning

Tempe, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Company Description
As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
Job Description
The People Data Scientist applies advanced statistical, analytical, and data science methodologies to workforce and organizational data to generate actionable insights that support talent and business decisions. This role leverages predictive modeling, experimentation, machine learning, and workforce analytics to identify trends, assess organizational effectiveness, and inform strategies related to talent acquisition, employee engagement, retention, performance, workforce planning, and diversity initiatives. Working collaboratively with Human Resources, Talent Acquisition, Total Rewards, Learning and Development, Finance, and business leaders, the People Data Scientist translates complex workforce data into meaningful recommendations and decision-support tools. The position develops predictive models, conducts research and experimentation, and delivers data-driven insights that improve organizational performance while ensuring ethical, responsible, and compliant use of employee data.
Job Responsibilities:
  • Serve as a subject matter expert for HR technology, workforce data, and people analytics, supporting the optimization and effective use of HCM systems and reporting solutions.
  • Facilitate and support HCM system implementations, enhancements, integrations, testing, and ongoing system optimization across HR, Payroll, Benefits, Talent, and Workforce Management functions.
  • Partner with HR, Finance, IT, Payroll, and business leaders to gather requirements, improve processes, and implement scalable workforce technology and analytics solutions.
  • Configure and maintain HRIS workflows, security roles, business processes, system controls, and reporting structures to support operational efficiency and data integrity.
  • Manage workforce data governance activities, including data validation, audits, compliance monitoring, and the maintenance of accurate and reliable employee data across multiple systems.
  • Develop workforce analytics and statistical analyses to identify trends, correlations, and actionable insights related to headcount, turnover, retention, recruiting, labor costs, engagement, diversity, and workforce planning.
  • Apply predictive analytics, forecasting techniques, and data modeling methodologies to support strategic workforce planning and organizational decision-making.
  • Design, develop, and maintain dashboards, scorecards, and executive reporting solutions that provide visibility into key workforce and business metrics.
  • Translate complex workforce data into clear visualizations, executive presentations, and data-driven narratives that connect people's metrics to business outcomes.
  • Create and maintain automated reporting processes, data integrations, and data pipeline solutions that improve efficiency, accuracy, and scalability of workforce reporting.
  • Partner with HR Centers of Excellence, including Talent Acquisition, Total Rewards, Learning and Development, and Employee Relations, to support analytical and reporting needs.
  • Identify opportunities to improve workforce processes, reporting capabilities, and HR technology solutions through data analysis, automation, and emerging technologies, including AI-enabled tools.

Qualifications
Education, Experience, Knowledge, Skills and Abilities:
  • Bachelor's degree in data science, Statistics, Mathematics, Economics, Industrial-Organizational Psychology, Computer Science, Analytics, Business, Human Resources, or a related quantitative field required; Master's degree preferred.
  • Minimum of 5 years of experience in data science, people analytics, workforce analytics, applied research, or a related analytical discipline.
  • Strong knowledge of statistical modeling, predictive analytics, machine learning, hypothesis testing, survey methodology, and experimental design.
  • Proficiency in SQL and at least one analytical programming language such as Python or R.
  • Experience working with business intelligence and data visualization tools to develop dashboards, reports, and executive presentations.
  • Demonstrated ability to analyze large and complex datasets and communicate findings to diverse audiences.
  • Knowledge of workforce analytics, organizational research methods, employee lifecycle metrics, and talent management concepts preferred.
  • Strong critical thinking, problem-solving, and analytical skills with the ability to independently manage complex projects and priorities.
  • Understanding of data governance, data privacy, responsible AI practices, and bias mitigation principles.
  • Excellent communication and consulting skills with the ability to influence decisions through data-driven insights and recommendations.

Additional Information
We Offer:
  • Medical, Dental and Vision starting the 1st of the month following 30 days of employment
  • 2 Weeks' starting Vacation per year. Increasing based on years of service with company
  • 10 paid Holidays and 1 Floating Holiday
  • 401K with a Company Match
  • Company Paid Life Insurance at 1x's your annual salary
  • Leadership development and training for career advancement
  • Tuition assistance and Forgiveness for you and your family up to 100% depending on program

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