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Workforce Optimization Jobs in Oklahoma (NOW HIRING)

PNC Bank

Software Engineer Principal

Ponca City, OK · On-site

$105K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Evaluate emerging technologies, including AI and automation, to advance workforce optimization capabilities. Influence enterprise technology decisions that support operational excellence and customer ...

Dynamic Workforce Solutions

Case Manager

Durant, OK · On-site

$15.56 - $16/hr

Dynamic Workforce Solutions Job Title: Career Navigator Reports to: Lead Career Navigator Position ... Coaches customers to present themselves effectively as candidates and obtain optimal placement in ...

Dynamic Workforce Solutions

Case Manager

Durant, OK · On-site

$15.67 - $16/hr

Dynamic Workforce Solutions Job Title: Career Navigator Reports to: Lead Career Navigator Position ... Coaches customers to present themselves effectively as candidates and obtain optimal placement in ...

Dynamic Workforce Solutions

Case Manager

Durant, OK · On-site

$15.67 - $16/hr

Dynamic Workforce Solutions Job Title: Career Navigator Reports to: Lead Career Navigator Position ... Coaches customers to present themselves effectively as candidates and obtain optimal placement in ...

Dynamic Workforce Solutions

Case manager

Miami, OK · On-site

$17.21 - $19.25/hr

The career navigator provides integrated workforce planning services to career center customers ... Coaches customers to present themselves effectively as candidates and obtain optimal placement in ...

Dynamic Workforce Solutions

Case manager

Miami, OK · On-site

$17.21 - $19.25/hr

The career navigator provides integrated workforce planning services to career center customers ... Coaches customers to present themselves effectively as candidates and obtain optimal placement in ...

Dynamic Workforce Solutions

Career Navigator

Okmulgee, OK · On-site

$19.24 - $19.25/hr

The career navigator provides integrated workforce planning services to career center customers ... Coaches customers to present themselves effectively as candidates and obtain optimal placement in ...

Dynamic Workforce Solutions

Case Manager

Okmulgee, OK · On-site

$19.24 - $19.25/hr

The career navigator provides integrated workforce planning services to career center customers ... Coaches customers to present themselves effectively as candidates and obtain optimal placement in ...

Dynamic Workforce Solutions

Case Manager

Miami, OK · On-site

$17.21 - $19.25/hr

The career navigator provides integrated workforce planning services to career center customers ... Coaches customers to present themselves effectively as candidates and obtain optimal placement in ...

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All JobsWorkforce Optimization JobsWorkforce Optimization Jobs in Oklahoma

Workforce Optimization information

See Oklahoma salary details

$14.8K

$51.5K

$94.2K

How much do workforce optimization jobs pay per year?

As of Aug 20, 2026, the average yearly pay for workforce optimization in Oklahoma is $51,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $66,900.00 per year, depending on experience, location, and employer.

What is a workforce optimization?

A Workforce Optimization (WFO) job focuses on improving efficiency, productivity, and employee performance within an organization. This role typically involves analyzing workforce data, optimizing schedules, implementing technology solutions, and enhancing customer service operations. Professionals in WFO use tools like forecasting, performance analytics, and automation to ensure the right number of employees are available at the right time. Their goal is to balance operational efficiency with employee engagement while meeting business objectives.

What does a workforce optimization do?

As a Workforce Optimization professional, your daily responsibilities often include analyzing staffing levels, monitoring call volumes (if in a contact center), forecasting workforce demand, and adjusting schedules to meet changing business needs. You will typically collaborate closely with operations managers, team leads, and HR to ensure departments are properly staffed while maximizing efficiency and minimizing costs. Regular tasks may also involve generating reports, reviewing performance data, and making real-time recommendations based on analytics. This dynamic role offers the opportunity to influence productivity and contribute directly to organizational success.

What are the key skills and qualifications needed to thrive in workforce optimization?

To excel in Workforce Optimization, proficiency in data analysis, forecasting, and workforce planning is essential, often supported by a background in business, HR, or operations management. Familiarity with workforce management (WFM) platforms such as NICE, Kronos, or Genesys, and certifications like Six Sigma or Workforce Management Professional (CWMP) are highly valued. Strong communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills and qualifications enable effective deployment of resources, improved operational efficiency, and alignment of staffing with organizational goals.

What are popular job titles related to Workforce Optimization jobs in Oklahoma?

For Workforce Optimization jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Workforce Optimization jobs in Oklahoma look for?

The top searched job categories for Workforce Optimization jobs in Oklahoma are:

Workforce Optimization jobs near you
Infographic showing various Workforce Optimization job openings in Oklahoma as of August 2026, with employment types broken down into 81% Full Time, 12% Part Time, and 7% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,517 per year, or $24.8 per hour.

Workforce Planning Manager

Simmons Bank

Oklahoma City, OK

Full-time

Posted 14 days ago

Simmons Bank rating

8.0

Company rating: 8.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary

The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to deliver both service and sales outcomes. This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network.

Essential Duties and Responsibilities

  • Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting.

  • Develop and maintain the retail staffing model aligned with transaction volume, sales activity, and customer demand patterns.

  • Create centralized scheduling frameworks to improve banker productivity and free up manager capacity.

  • Partner with Retail leadership to align staffing strategies with sales and service expectations.

  • Analyze workforce data (traffic, transactions, appointment trends) to recommend staffing adjustments and efficiencies.

  • Establish scheduling standards and governance across the retail network.

  • Monitor adherence, scheduling effectiveness, and productivity metrics to drive continuous improvement.

  • Provide insights into capacity gaps and optimization opportunities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

  • Strong analytical mindset with experience translating data into staffing decisions.

  • Deep understanding of workforce management principles in a retail, contact center, or service environment.

  • Proven ability to influence leaders without direct authority.

  • High attention to detail with strong organizational skills.

  • Ability to balance operational efficiency with employee experience.

Technical/Computer Skills

  • Workforce Management Platforms (Verint preferred).

  • Advanced Excel (pivot tables, forecasting models, scenario analysis).

  • Data visualization/reporting tools (Power BI strongly preferred).

  • Scheduling methodologies and forecasting techniques.

Education and/or Experience

  • Bachelor's degree in business, finance, analytics, HR, or related field (or equivalent experience)

  • 5+ years of experience in workforce planning, operations analytics, or retail banking operations

  • Experience supporting multi-location or branch-based environments preferred

  • Experience with workforce optimization platforms (Verint strongly preferred)

Certificates, Licenses, Registrations

  • Workforce Management certification (e.g., SWPP, ICMI) - preferred, not required

  • Lean or process improvement certification (Six Sigma Green Belt, etc.) a plus

Other Qualifications (including physical requirements)

  • Problem-solving and critical thinking skills

  • Clear communication (translating data into actionable insights)

  • Stakeholder management across Retail leadership

  • Continuous improvement mindset

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Skills Training:

  • Critical Thinking, Reading Comprehension, Systems Analysis,

  • Communication, Decision Making, Problem Solving, Project Management

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

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