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Workforce Optimization Manager Jobs in Hampton, GA

SCP Health

IT Workday Platform Manager

Atlanta, GA · On-site

Lead the design, optimization, and governance of Workday Recruiting capabilities, including ... workforce planning and downstream hire, onboarding, payroll, and reporting processes. * Oversee ...

SCP Health

IT Workday Platform Manager

Atlanta, GA · On-site

Lead the design, optimization, and governance of Workday Recruiting capabilities, including ... workforce planning and downstream hire, onboarding, payroll, and reporting processes. * Oversee ...

Oscar Health

Program Lead, Workforce Management

Atlanta, GA · On-site

$67K - $89K/yr

The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. You are responsible ...

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Workforce Optimization Manager information

See Hampton, GA salary details

$32.8K

$104.4K

$177.2K

How much do workforce optimization manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for workforce optimization manager in Hampton, GA is $104,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $129,700.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Optimization Manager vs Workforce Analyst?

AspectWorkforce Optimization ManagerWorkforce Analyst
Required CredentialsBachelor's degree in Business, HR, or related field; certifications in workforce managementBachelor's degree in Data Analysis, Business, or related field; certifications in analytics tools
Work EnvironmentOversees teams, collaborates with management, and implements workforce strategiesAnalyzes data, prepares reports, and supports decision-making processes
Employer & Industry UsageCommon in call centers, retail, healthcare, and service industriesUsed across similar industries for data-driven staffing and scheduling

The Workforce Optimization Manager focuses on strategic planning, team leadership, and implementing workforce strategies, while the Workforce Analyst primarily handles data analysis, reporting, and supporting operational decisions. Both roles are essential in workforce management but differ in scope and responsibilities.

What cities near Hampton, GA are hiring for Workforce Optimization Manager jobs? Cities near Hampton, GA with the most Workforce Optimization Manager job openings:
Workforce Optimization Manager jobs near you

Program Lead, Workforce Management

Oscar Health

Atlanta, GA • Remote

$67K - $89K/yr

Full-time

PTO

Re-posted yesterday

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

251st of 303 rated insurance

Job description

Hi, we're Oscar. We're hiring a Program Lead to join our Workforce Management team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. You are responsible to implement lean, repeatable and scalable tools and techniques and independently represent the team within the broader organization.

You will report into the Associate Director, Workforce Management.

Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
  • Coordinate projects and processes to help ensure key milestones and service levels are met
  • Partner with leadership to strategize, implement, and manage arrangements aimed at lowering overall cost or improving outcomes
  • Partner with cross-functional teams to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders
  • Gather and analyze data, finding trends and insights, to root cause problems and identify countermeasures.
  • Provide recommendations that ensure financial discipline and quality
  • Support identifying and implementing process improvement initiatives, as well as mindset shifts, to optimize operational efficiency and achieve performance targets
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 1+ years of professional experience in Workforce Management
  • Extensive experience managing NICE IEX or InContact systems
  • 1+ years of experience using data and metrics to drive improvements
  • 1+ years of experience in process improvement and workflow design
  • 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership
  • Proficiency in Excel or Sheets

Bonus points:

  • ACA marketplace, provider network, claims, healthcare quality, or provider data experience
  • Training or experience applying Continuous Process Improvement or Lean Six Sigma principles
  • Experience with project coordination or management in a matrixed organization
  • Contact center leadership experience
  • Experience using SQL

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