West Springfield, MA · On-site
$100K - $120K/yr
... day to day operations. Ensure personnel are operating the company Quality Management System to ... Analyze workforce requirements and make adjustments as necessary at the right frequency to achieve ...
West Springfield, MA · On-site
$100K - $120K/yr
... day to day operations. Ensure personnel are operating the company Quality Management System to ... Analyze workforce requirements and make adjustments as necessary at the right frequency to achieve ...
$100K - $120K/yr
... day operations. * Ensure personnel are operating the company Quality Management System to drive ... Analyze workforce requirements and make adjustments as necessary at the right frequency to achieve ...
$100K - $120K/yr
... day operations. * Ensure personnel are operating the company Quality Management System to drive ... Analyze workforce requirements and make adjustments as necessary at the right frequency to achieve ...
Windsor, CT · On-site
... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... workforce - Lead large-scope projects with site and regional impact - Build and execute ...
Windsor, CT · On-site
... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... workforce - Lead large-scope projects with site and regional impact - Build and execute ...
West Springfield, MA · On-site
$100K - $120K/yr
... day operations. * Ensure personnel are operating the company Quality Management System to drive ... Analyze workforce requirements and make adjustments as necessary at the right frequency to achieve ...
West Springfield, MA · On-site
$100K - $120K/yr
... day operations. * Ensure personnel are operating the company Quality Management System to drive ... Analyze workforce requirements and make adjustments as necessary at the right frequency to achieve ...
Palmer, MA · On-site
$110 - $140/hr
Operations Manager Operating Company: McFarlane Alaska Reports To: Site Leader Location: Palmer, AK ... Proven ability to optimize workforce planning -- aligning labor, skills, and schedules to meet ...
Palmer, MA · On-site
$110 - $140/hr
Operations Manager Operating Company: McFarlane Alaska Reports To: Site Leader Location: Palmer, AK ... Proven ability to optimize workforce planning -- aligning labor, skills, and schedules to meet ...
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... workforce, in a manufacturing, production or distribution environment - Prior experience with ...
South Windsor, CT · On-site
$90 - $110/hr
... managing service, trades, construction, mechanical services, or field-service operations * Proven success leading teams and improving performance * Strong financial and business acumen * Workforce ...
South Windsor, CT · On-site
$90 - $110/hr
... managing service, trades, construction, mechanical services, or field-service operations * Proven success leading teams and improving performance * Strong financial and business acumen * Workforce ...
Hartford, CT · On-site
Manages the end-to-end operational value chain for target and/or traditional clients and prospects ... Our goal is to foster an inclusive culture and build a workforce that reflects the customers we ...
Hartford, CT · On-site
Manages the end-to-end operational value chain for target and/or traditional clients and prospects ... Our goal is to foster an inclusive culture and build a workforce that reflects the customers we ...
Hartford, CT · On-site
Manages the end-to-end operational value chain for target and/or traditional clients and prospects ... Our goal is to foster an inclusive culture and build a workforce that reflects the customers we ...
Hartford, CT · On-site
Manages the end-to-end operational value chain for target and/or traditional clients and prospects ... Our goal is to foster an inclusive culture and build a workforce that reflects the customers we ...
Hartford, CT · On-site
Manages the end-to-end operational value chain for target and/or traditional clients and prospects ... Our goal is to foster an inclusive culture and build a workforce that reflects the customers we ...
Hartford, CT · On-site
Manages the end-to-end operational value chain for target and/or traditional clients and prospects ... Our goal is to foster an inclusive culture and build a workforce that reflects the customers we ...
... manage workforce to meet agency goals and customer service delivery\r\n\r\nAbout Us:\r\n\r\nThe ... operation.\r\n EXAMPLES OF DUTIES \r\n\r\n Directs staff and operations of a client service ...
... manage workforce to meet agency goals and customer service delivery\r\n\r\nAbout Us:\r\n\r\nThe ... operation.\r\n EXAMPLES OF DUTIES \r\n\r\n Directs staff and operations of a client service ...
... manage workforce to meet agency goals and customer service delivery\r\n\r\nAbout Us:\r\n\r\nThe ... operation.\r\n EXAMPLES OF DUTIES \r\n\r\n Directs staff and operations of a client service ...
... manage workforce to meet agency goals and customer service delivery\r\n\r\nAbout Us:\r\n\r\nThe ... operation.\r\n EXAMPLES OF DUTIES \r\n\r\n Directs staff and operations of a client service ...
Hartford, CT · On-site
The Senior Manager of Operations is responsible for overseeing key operational partnerships ... California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree ...
Quick apply
Hartford, CT · On-site
The Senior Manager of Operations is responsible for overseeing key operational partnerships ... California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree ...
Hartford, CT · On-site
The Senior Manager of Operations is responsible for overseeing key operational partnerships ... California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree ...
Hartford, CT · On-site
The Senior Manager of Operations is responsible for overseeing key operational partnerships ... California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Operational Excellence and Controls Monitorinventory, workflow queues, case aging, turnaround time ... Strongpeopleleadership, coaching, performance management, and workforce planning skills.
Operational Excellence and Controls Monitorinventory, workflow queues, case aging, turnaround time ... Strongpeopleleadership, coaching, performance management, and workforce planning skills.
Operational Excellence and Controls Monitorinventory, workflow queues, case aging, turnaround time ... Strongpeopleleadership, coaching, performance management, and workforce planning skills.
Operational Excellence and Controls Monitorinventory, workflow queues, case aging, turnaround time ... Strongpeopleleadership, coaching, performance management, and workforce planning skills.
$32.4K - $40.7K
20% of jobs
$42.8K is the 25th percentile. Wages below this are outliers.
$40.7K - $49K
20% of jobs
The median wage is $55.1K / yr.
$49K - $57.3K
14% of jobs
$57.3K - $65.6K
9% of jobs
$65.6K - $73.9K
11% of jobs
$75.6K is the 75th percentile. Wages above this are outliers.
$73.9K - $82.2K
6% of jobs
$82.2K - $90.5K
6% of jobs
$90.5K - $98.8K
4% of jobs
$98.8K - $107.1K
3% of jobs
$107.1K - $115.4K
2% of jobs
$115.4K - $123.7K
4% of jobs
$32.4K
$66.3K
$123.7K
| Aspect | Workforce Operations Manager | Workforce Analyst |
|---|---|---|
| Credentials | Bachelor's degree in Business, HR, or related field; experience in workforce management | Bachelor's degree in Data Analysis, Business, or related field; analytical skills |
| Work Environment | Oversees staffing, scheduling, and operational processes in a corporate or call center setting | Analyzes workforce data, forecasts staffing needs, and reports on performance metrics |
| Employer & Industry Usage | Common in call centers, retail, healthcare, and large organizations | Used across similar industries for data-driven decision making |
The Workforce Operations Manager focuses on managing staffing and operational processes, ensuring efficient workforce deployment. In contrast, the Workforce Analyst specializes in analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce management but serve different functions within the organization.
Cities near Westfield, MA with the most Workforce Operations Manager job openings:
$100K - $120K/yr
Other
Medical, Dental, Vision, Retirement
This job post has expired 1 day ago. Applications are no longer accepted.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s): Provide leadership for issue resolution to facilitate day to day operations. Ensure personnel are operating the company Quality Management System to drive areas of improvement Review established metrics for all departments to ensure all areas are operating at the highest efficiency possible. Maintain and drive the 6s program to meet company standards. Analyze workforce requirements and make adjustments as necessary at the right frequency to achieve productivity requirements. Manage P&L and ensure all departments have key metrics in place and the process to achieve financial results is managed on a daily and weekly basis, in collaboration with the site Finance leader. Coordinate with Finance on monthly forecasts and yearly budgeting. Conduct performance appraisals and provide coaching and guidance to direct reports and supervisors Create and sustain a continuous improvement environment. Develop and communicate organizational goals and expectations. Remove constraints; allocate human and equipment resources and direct production employees to all established goals and business targets. Maintain existing plant facility, production equipment, and systems and develop business plans to justify replacement or improvement when necessary. Ensure full compliance with all state and federal regulations. Perform other related duties as assigned.
Company Benefits: Medical, Dental, Vision, Long term Disability, Employee Assistance Program, 401(K)-3% Match, Holiday Pay Compensation : $100,000-$120,000
EducationPreferred: Bachelors or better in Management.
ExperiencePreferred: 10 plus years of experience in Management
